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A Rather Selfish PSA For You Mortal Kombat Players

If you've been unable to play online, there's something we can all do about it.

The desynch error message feels a lot like this.
The desynch error message feels a lot like this.

Look, it sucks when the games we buy don't work as intended. It's almost worse when a game that used to work just fine actually becomes broken for one reason or another. That's been the case with Mortal Kombat lately, which was working just fine online for awhile, but now that there's DLC and "klassic" skins packs out there to purchase, things have gone way, way sideways.

The problem, apparently, lies in the classic skins that came as part of various retailer-specific pre-order packages. If you downloaded these back in April and have them on your system, every game you attempt to join will, if my experience is any indication, totally fail to stay connected. According to a post on the game's official forums, a patch is in the works to fix this issue once and for all. However, you can do your part today by simply deleting and redownloading any of those individual skins that you might have on your Xbox 360. The PlayStation 3 was also suffering from this issue, but it looks like a patch is already available there that fixes this. I assume you could also just delete the skins if you've purchased that skins pack that came out awhile back, but I haven't tried that.

I'm mostly posting this information because getting it from the official site is something of a nightmare. Even a direct link to the thread would just throw the site's age gate in your face, following by a redirect to the homepage. Super annoying! This seems like the sort of info that they'd want to blast out onto the homepage of the site and the in-game Message of the Day, since it's an issue that effectively makes the game unplayable online, and both players in a match need to have performed this fix to make it work.

So, do your part. Go redownload those skins, and while you're at it, download all of the compatibility packs for the DLC characters. Because the other incredibly frustrating part of the process is that those are optional downloads, so if the person you're playing with hasn't grabbed those packs or purchased the three available downloadable characters, you can't use the characters you've paid for! Insane, right? This one can't be laid at the feet of the developers, though. This one's an issue with Microsoft's rules regarding maximum patch sizes, I believe. Stuff like this is what makes me want the next generation of consoles to come sooner rather than later. Hopefully they'll be able to guarantee hard drives in all machines next time and force multiplayer patches down to all players to keep everyone running the same stuff at the same time.

Oh, also, Rain is available today. He's pretty crazy, I bet the combo videos will be nuts.

Jeff Gerstmann on Google+

76 Comments

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Eyz

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Edited By Eyz
@UncleThursday said:
@eyz said:
So...any news on the 4th DLC character? And which new costume did Rain add? I checked all characters and wasn't able to find the new costumes...?
MKII Kitana and Jade. No Mileena, though, strangely.
Oh, that's why I missed 'em. Kitana and Jade got some more costumes I see!
They will either give Mileena a costume alongside another (Sindel? Skarlet?) or they figured she had enough what with her almost-nude bonus costume.
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zymbo

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Edited By zymbo

Wait for GOTY version which will most likely have all the characters included.  Goddamn, I hate how they bastardize DLC.

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dbz1995

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Edited By dbz1995
@sofacitysweetheart said:
@dbz1995: Wow. Three whole bullet points (numbered too, don't think I didn't notice) and still barely a single argument among them :)
I released you from your spell. You should be happy!
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UncleThursday

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Edited By UncleThursday
@Nethlem said:

@Demoskinos said:

Selfish people who don't download the FREE compatibility packs piss me off. If everyone would just download it we would have no problems everything would flow and I wouldn't have to think "Gosh, I hope this guy has the compat back for the new DLC I just bought..." Having to go OUT of my way to use the stuff I purchased is what is irking me.

Interesting... you complain about other people beeing "selfish" for not downloading a patch that most people probably don't even know exists and wouldn't change anything for them in terms of content.

 
To be fair, the game DOES prompt people when new content is released once they hit Start/X (PS3)/A(360) for the first time after the content has been released. They can scroll through the available content, then, and the price in USD or Microsoft Points is listed at the bottom. There's no reason to not download the compatibility packs... they're free AND they contain classic skins to use. 
 
The only feasible reasons to not do it: 
 
1. Can't be bothered to download small things for free (IE Lazy). 
2. Can't be bothered to see what's available and what is and isn't free (IE Lazy, again). 
3. Don't want to play against the new characters and by not downloading the compatibility packs ensure no one can use the new characters against them  (what do you call this? Selfish? Being an asstard because they can? Something else?).
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234r2we232

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Edited By 234r2we232
@dbz1995: Wow. Three whole bullet points (numbered too, don't think I didn't notice) and still barely a single argument among them :)
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dbz1995

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Edited By dbz1995
@Orbitz89 said:
@sofacitysweetheart said:
I think the real winners here are those that didn't buy Mortal Kombat 9 ;)  If this were any other game, Jeff would be cynically disparaging about it tell you not to play it/buy it. I hate biased journalism.
I would give you a high five if i could.. this exact thought crossed my mind as soon as i saw that the article was written by Jeff.
Few quick things
 
1) Mortal Kombat is a good game in terms of competitive and casual play. I've played the game with friends who hated the franchise, and a lot of them now have the game.
2) I'm pretty sure that when PSN went down Jeff did not tell you to not play the PS3. Pretty sure.
3) If you think it's 'biased journalism' and dislike that, I free you from the shackles that bind you to Giantbomb. You can now go onto other sites!
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Orbitz89

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Edited By Orbitz89
@sofacitysweetheart said:
I think the real winners here are those that didn't buy Mortal Kombat 9 ;)  If this were any other game, Jeff would be cynically disparaging about it tell you not to play it/buy it. I hate biased journalism.
I would give you a high five if i could.. this exact thought crossed my mind as soon as i saw that the article was written by Jeff.
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UncleThursday

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Edited By UncleThursday
@eyz said:
So...any news on the 4th DLC character? And which new costume did Rain add? I checked all characters and wasn't able to find the new costumes...?
MKII Kitana and Jade. No Mileena, though, strangely.
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Zealousadonis

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Edited By Zealousadonis

Not really related to online, but a problem I've noticed recently since some DLC. Has anyone else noticed special moves going off without pressing the right button combinations? They've been triggered by doing the button combos backwards and it's ruining my ability to combo properly.

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Chop

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Edited By Chop

Really sick of this game and the problems the online has. I won't be buying another game from these developers, that's for damn sure. 

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GreggD

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Edited By GreggD

@sofacitysweetheart said:

@GreggD said:

@sofacitysweetheart said:

And did Jeff just try to blame Microsoft for this? Have you ever booted up Bad Company 2 recently? I have about 3 GBs worth of title updates on my hdd. So no, this is the fault of the developers.

Those are compatibility updates, not patches.

I fail to see the difference. It was a mandatory update that aided online play. Besides, they released the game like this. Don't blame MS for Ed Boon's broken game.

It was only mandatory if you wanted to play Vietnam.

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blake_brown

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Edited By blake_brown

I personally have had no problems with online play.

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musubi

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Edited By musubi
@Nethlem: See thats where your wrong.  MK searches online and when new content is avalible it fucking PROMPTS you about new content.  If people would just take two seconds to look at that and download a 80mb file which takes all of 2 minutes  the online wouldn't be so borked.
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Klei

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Edited By Klei
@ChibiSoma said:
MS has nothing to do with this. NRS are just completely shit at releasing patches. They're worse than Blizzard because at least you can still play WoW when a patch goes sideways. It doesn't just boot you and make you jump through fucking hoops to play. (Completely beside the point since why would you play WoW anyway, right?)  MK's had garbage online almost from day 1 and NRS has done fuck-all to fix it. They literally do not give a shit. They want your money and that's all. From the minute they said "No, Boon lied, we want money for on-disc DLC after all," I said "Fuck those lying cocksuckers." I haven't looked back since and that's been the correct path to take. Why play a game that doesn't work whose developer has no interest of fixing it? Or, at the very least, doesn't deem the issue worthy enough to fix QUICKLY. Sorry, I'm not redownloading shit. How about YOU fix your godawful online. That sounds reasonable to me. Funny how Street Fighter can do this shit smoothly, but MK keeps shitting the bed and wondering where the stink is coming from.   Stop supporting Netherrealm, basically. They've proven, for MONTHS now, that they have no interest in fixing their online. They're grabbing for your money and that's it. Fuck them.

Good Lord.
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Klei

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Edited By Klei
@Juicebox said:
Glad i didn't buy this. Stuff like this irritates me to death. Netherealm get your shit together. FIX THE GAME  Instead of fosuing on releasing  wayy overpriced dlc

I don't get your reasonment.
 5 bucks for one fully fledged character is cheap unless you just don't like the game. It's not like if they released re-hashed versions of the same dude over and over. 
To me, you just sound like the type of guy who hates DLC, because if you call 5 bucks overpriced, no DLC will ever be cheap for you. 
 
Unless you plan to buy the Force Unleashed 2 dlc's that costs one buck.
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EchoOtter

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Edited By EchoOtter

I'd love to see another Quick Look where you guys use the new characters. Maybe you could even do another tournament.

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Edited By raikoh05
@sofacitysweetheart said:
And did Jeff just try to blame Microsoft for this? Have you ever booted up Bad Company 2 recently? I have about 3 GBs worth of title updates on my hdd. So no, this is the fault of the developers.
Yeah I have, and we should be so lucky to get 3gb of updates free. If space is the issue then consoles need bigger hard drives. Meanwhile on pc, bring it on.
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Juicebox

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Edited By Juicebox

Glad i didn't buy this. Stuff like this irritates me to death. Netherealm get your shit together. FIX THE GAME  Instead of fosuing on releasing  wayy overpriced dlc

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patrick

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Edited By patrick
@Nethlem

@Demoskinos said:

Selfish people who don't download the FREE compatibility packs piss me off. If everyone would just download it we would have no problems everything would flow and I wouldn't have to think "Gosh, I hope this guy has the compat back for the new DLC I just bought..." Having to go OUT of my way to use the stuff I purchased is what is irking me.

Interesting... you complain about other people beeing "selfish" for not downloading a patch that most people probably don't even know exists and wouldn't change anything for them in terms of content.

And at the same time you expect them to go out of their way so YOU can use something YOU bought, while complaining that YOU have to do the same thing. Wonder who's the selfish guy in that setup...

I understand the situation is annoying, but blaming the players for it is kinda ignorant after the article pointed out that getting information about these patches is anything but easy when the issue isn't even mentioned in the message of the day. If you want to be angry at somebody be angry at those people that are repsonsible for this fuckup. An issue like this should be fixed trough a mandatory game update and not serveral optional "patch packs" that are hidden somewhere in XBL/PSN without a mention of their existence anywhere.

The implication is that people are actively not downloading them to be vindictive, they're not arbitrarily calling them selfish.
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TheMartino

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Edited By TheMartino

Mortal Kombat 9 has online play?

No it doesn't.

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Sooty

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Edited By Sooty

Makes me even more glad I didn't buy this pos :3

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Nethlem

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Edited By Nethlem

@Demoskinos said:

Selfish people who don't download the FREE compatibility packs piss me off. If everyone would just download it we would have no problems everything would flow and I wouldn't have to think "Gosh, I hope this guy has the compat back for the new DLC I just bought..." Having to go OUT of my way to use the stuff I purchased is what is irking me.

Interesting... you complain about other people beeing "selfish" for not downloading a patch that most people probably don't even know exists and wouldn't change anything for them in terms of content.

And at the same time you expect them to go out of their way so YOU can use something YOU bought, while complaining that YOU have to do the same thing. Wonder who's the selfish guy in that setup...

I understand the situation is annoying, but blaming the players for it is kinda ignorant after the article pointed out that getting information about these patches is anything but easy when the issue isn't even mentioned in the message of the day. If you want to be angry at somebody be angry at those people that are repsonsible for this fuckup. An issue like this should be fixed trough a mandatory game update and not serveral optional "patch packs" that are hidden somewhere in XBL/PSN without a mention of their existence anywhere.

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Edited By Eyz

So...any news on the 4th DLC character?
And which new costume did Rain add? I checked all characters and wasn't able to find the new costumes...?

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Edited By cuzza

I think Criterion have been the only goddamn company that has successfully done competitive games with DLC that don't fuck up or throw up community splitting barriers. Sure the title updates kept getting progressively bigger and bigger (I think the Big Surf Island DLC was 3.5GB due to rolling in every other feature DLC and all of the cars) but at least it just fucking worked. If updated, I could play with ALL of the DLC against someone who had none. Then I would proceed to destroy their ass with my flying Delorean. EVERYBODY WINS.

Surely the additional characters, skins and fatalities would not be so big that they couldn't throw out a title update with all of them in it and if you want to play or use them, you pay for an unlock code. Hell doing it this way means they could even do it on the fly and it would be done in 5 seconds rather than waiting for the damn character to download.

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Edited By MoistJohn

I have a bigger problem with MK online, that the WB support couldn't solve and now I can barely play offline MK. My game freezes every time I press "Start" (or any other button) in the start menu. I has something to do with the online aspect writing to the save file, because without it, it goes fine, only then I don't have the online key. Super annoying.

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TechnoSyndrome

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Edited By TechnoSyndrome

The pre-order costumes are nothing but Netherrealm's fault because those are already on the disc, so I still have absolutely no idea how they could be causing errors. The MK1 and 3 ninja costumes worked fine online on day one, it makes absolutely no sense that they don't anymore.

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Edited By KaneRobot

I will do this. Thanks for making an effort to get the info out there. 
 
However, this is easily just as much Neatherrealm's fault as it is Microsof't's. Besides the obvious fact it was their error that is causing this to begin with, if they didn't feel the need to charge for retro costumes and just included them on the disc in the first place this wouldn't have happened.

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234r2we232

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Edited By 234r2we232
@GreggD said:

@sofacitysweetheart said:

And did Jeff just try to blame Microsoft for this? Have you ever booted up Bad Company 2 recently? I have about 3 GBs worth of title updates on my hdd. So no, this is the fault of the developers.

Those are compatibility updates, not patches.

I fail to see the difference. It was a mandatory update that aided online play.
 
Besides, they released the game like this. Don't blame MS for Ed Boon's broken game.
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GreggD

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Edited By GreggD

@sofacitysweetheart said:

And did Jeff just try to blame Microsoft for this? Have you ever booted up Bad Company 2 recently? I have about 3 GBs worth of title updates on my hdd. So no, this is the fault of the developers.

Those are compatibility updates, not patches.

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deactivated-61665c8292280

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@Slaker117 said:

I almost want to give up playing MK because of all the online issues.

I haven't played it online since the first week. The connection issues are just too severe to cope with.

Sad. Because I play the shit out of this game offline.

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Slaker117

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Edited By Slaker117

Freaking MS. On one hand I feel like they have the best online service by far for current consoles, on the other, this totally fucking sucks. Took me an hour to find a single game the worked the other day. I almost want to give up playing MK because of all the online issues.

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AuthenticM

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Edited By AuthenticM

I like how I can (mostly) tell who has written an article just by reading it. :)

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Edited By ChibiSoma

MS has nothing to do with this. NRS are just completely shit at releasing patches. They're worse than Blizzard because at least you can still play WoW when a patch goes sideways. It doesn't just boot you and make you jump through fucking hoops to play. (Completely beside the point since why would you play WoW anyway, right?)
 
MK's had garbage online almost from day 1 and NRS has done fuck-all to fix it. They literally do not give a shit. They want your money and that's all. From the minute they said "No, Boon lied, we want money for on-disc DLC after all," I said "Fuck those lying cocksuckers." I haven't looked back since and that's been the correct path to take. Why play a game that doesn't work whose developer has no interest of fixing it? Or, at the very least, doesn't deem the issue worthy enough to fix QUICKLY. Sorry, I'm not redownloading shit. How about YOU fix your godawful online. That sounds reasonable to me. Funny how Street Fighter can do this shit smoothly, but MK keeps shitting the bed and wondering where the stink is coming from. 
 
Stop supporting Netherrealm, basically. They've proven, for MONTHS now, that they have no interest in fixing their online. They're grabbing for your money and that's it. Fuck them.

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shades846

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Edited By shades846

sadly that patch size issue will keep on going on the WiiU as that it looks like it only going to have like 8gb of flash memory (this just talk though) but if its true I can't see nintendo allowing full game patches or large downloadable games out. Personally I don't think they will stay with 8Gb at 1080p graphics even downloadable small games will eat up that space in no time.

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Lukeweizer

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Edited By Lukeweizer

@thwak said:

@Lukeweizer: Yes you need to delete the content, but since it's tied to your account you can just redownload it again.

Geez. Having to delete pre-order content to fix bugs? That's intense.

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Bestostero

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Edited By Bestostero

Download your compatibility packs!

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234r2we232

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Edited By 234r2we232

And did Jeff just try to blame Microsoft for this? Have you ever booted up Bad Company 2 recently? I have about 3 GBs worth of title updates on my hdd. So no, this is the fault of the developers.

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KuribosShoe

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Edited By KuribosShoe

is this giving anyone else flashbacks to that video jeff made about capcom vs. snk 2 for the xbox

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Edited By napalm
@sofacitysweetheart said:
I think the real winners here are those that didn't buy Mortal Kombat 9 ;)
This is the only way to win.
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Jeffsekai

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Edited By Jeffsekai

Fuck double standards.

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Damian

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Edited By Damian

Thanks for blasting this Jeff! On a PS3, so this hasn't effected me in a few weeks. But it sucks to hear the 360 folk are getting a bit screwed ---the most dedicated even more so. That can't be good for any MK player. 
 
Hopefully MS and NRS do a better job alerting folks about and correcting this slop, themselves.

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thwak

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Edited By thwak
@Lukeweizer: Yes you need to delete the content, but since it's tied to your account you can just redownload it again.
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WaltJay

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Edited By WaltJay

"This one can't be laid at the feet of the developers, though. This one's an issue with Microsoft's rules regarding maximum patch sizes, I believe." 
 
Did MS make Netherealm release DLC that doesn't work?  Patch size or other limitations wouldn't be an issue if the developer got it right the first time because it wouldn't need a patch.  

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TPoppaPuff

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Edited By TPoppaPuff

I understand MS limiting the size of patches and updates for the game, but didn't they also make it a necessity to own a storage device in order to play online?  Therefore, they should be able to force anyone who wants to play online download the assets seperately from an autopatch or else they are restricted from the online component.  Microsoft/Bungie forced Halo 2 players to download map packs to play online once they became free, but it was seperate from the game's title updates.  Halo 3/Reach restricted MM access of playlists based on what DLC you have.  This shouldn't be any different.  As I said, you have to have some sort of storage device to play on XBL already, right?  Just make the DLC optional in the fact that if you'd like to play online, you have to download the assets. 
 
In actuality, this is mostly how pretty much all online DLC should work for fighters and similar games:  make the assets a DLC pack that is needed in order to play online, then have the purchase and playability of those characters be a seperate purchase (the 108kb token dl seen in past 360 games for content already on the disc)
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EndrzGame

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Edited By EndrzGame

Traded in my copy a while ago. The online portion of the game has never worked right and was always horribly laggy whenever I was able to connect with someone to play. Glad I only paid $40 for it on Amazon a couple weeks after it came out. 
And why is this Microsoft's fault? I've bought a lot of DLC in the past and have had games updated 100's of times and haven't had any of the problems with those other titles that I had with MK9. I put the blame squarely on NRS. Too bad too since I did enjoy what little I got to play of it. Oh-well.

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Lukeweizer

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Edited By Lukeweizer

@Jeff: Do I have to delete my actual pre-ordered costume? Or just the the ones I got from downloading the compatibility pack?

And if this does indeed fix the problem, can we expect this for TNT every week?

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234r2we232

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Edited By 234r2we232

I think the real winners here are those that didn't buy Mortal Kombat 9 ;) 
 
If this were any other game, Jeff would be cynically disparaging about it tell you not to play it/buy it. I hate biased journalism.

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darkvare

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Edited By darkvare

this is one of the reasons i stopped playing this game online this and playing boring spammers

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CommodoreGroovy

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Edited By CommodoreGroovy
@slantedwindows: This isn't the sorta press I would like for a product of mine.
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thwak

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Edited By thwak

Crazy Rain combos like this?   

  Yeah, he has pretty damn good punish combos. The problem is, he has a real issue mounting an offense and can get zoned out pretty easily. Plus the majority of his moves hit high, so he has no real mix up game.