Something went wrong. Try again later

Giant Bomb News

85 Comments

Blizzard Cutting 600 Jobs, Most Unrelated to Game Development

World of Warcraft team reportedly unaffected by layoffs, which presents the question: who, exactly, IS getting laid off?

In a surprising statement released today, Blizzard has announced that 600 jobs within the company's infrastructure have been eliminated. According to the statement, 90% of those jobs were positions not directly tied to the development of the company's games.

Reportedly, the World of Warcraft development team is wholly unaffected by these layoffs.
Reportedly, the World of Warcraft development team is wholly unaffected by these layoffs.

Where, exactly, those jobs come from then is not entirely clear. Blizzard CEO Mike Morhaime is quoted in the release as saying "as Blizzard and the industry have evolved we've also had to make some difficult decisions in order to address the changing needs of our company," but makes no mention of what portions of the company's infrastructure will be affected by these layoffs. In fact, the only specific mention the release makes is that the World of Warcraft team is entirely unaffected by it.

The release also mentions that Blizzard's upcoming publishing schedule won't be affected by these layoffs, which is good news for those eagerly awaiting the publisher's next Diablo III delay announcement.

Still, with such an emphasis on the fact that so few of these jobs are directly tied to development, one can't help but wonder where, precisely, these cuts are coming from. Vox Games cites a source claiming that most of it came from the company's customer service department, which seems plausible. Still, Blizzard isn't saying one way or the other.

Regardless of who specifically was affected, we wish the best of luck to all those hit by the layoffs.

Alex Navarro on Google+

85 Comments

Avatar image for ajamafalous
ajamafalous

13992

Forum Posts

905

Wiki Points

0

Followers

Reviews: 0

User Lists: 9

Edited By ajamafalous
@punkxblaze said:

Everyone not making WoW. That's who.

Because the rest of their properties are all such flashes in the pan, right?
Avatar image for lockwoodx
lockwoodx

2531

Forum Posts

6

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By lockwoodx

Now that Kotick is gone who do we have to blame for this? 600 lives are ruined from the company that prints money all for the sake of "streamlining". Bullshit I say. Business as usual they say.

Avatar image for blacklab
blacklab

2025

Forum Posts

22

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By blacklab

Marketing. It's always marketing.

Avatar image for zmilla
ZmillA

2519

Forum Posts

195

Wiki Points

0

Followers

Reviews: 0

User Lists: 4

Edited By ZmillA

so glad I don't care about WoW at all

Avatar image for scottp
scottp

315

Forum Posts

77

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By scottp

hope bob's ok.

Avatar image for meatsim
MeatSim

11201

Forum Posts

150

Wiki Points

0

Followers

Reviews: 0

User Lists: 23

Edited By MeatSim

Well that still sucks even if it's not game devs.

Avatar image for buzz_killington
buzz_killington

3674

Forum Posts

5319

Wiki Points

0

Followers

Reviews: 10

User Lists: 2

Edited By buzz_killington

So... Blizzard had 600 people working on non-game development jobs? How fucking big is this company??

Avatar image for sephirm87
sephirm87

243

Forum Posts

60

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By sephirm87

You would think that the makers of Starcraft would know the dangers of expanding too quickly.

Avatar image for chemin
Chemin

656

Forum Posts

14148

Wiki Points

0

Followers

Reviews: 0

User Lists: 12

Edited By Chemin

That sucks. 600 is a pretty darn high number of employees.

Avatar image for looter
Looter

5

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Looter

http://www.dotnetrocks.com/

They've been advertising here to hire for a while.

Avatar image for oddy4000
Oddy4000

114

Forum Posts

1

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Oddy4000

I'm guessing it's related to the cancellation of Blizzcon - I wonder the number of people required to plan/market/execute a conference for 30,000 people.

Avatar image for shaunk
shaunk

1667

Forum Posts

17765

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By shaunk

@buckybit said:

Good for Blizzard! Watch the D.I.C.E. video with Frank Pearce, Mike Capps & Ted Price from earlier this year (on Gamespot). Blizzard is waaay too big! Letting people go, when they have to (probably already 12 months later then they should have) is a healthy thing for a BIG company.

They still have literally 1000s of community-managers & online-support staff.

No good designer or programmer is leaving the mothership. Be assured.

Good for Blizzard for firing people from their jobs? Yeah real good work.

Alex's writing is so good that he can make me laugh in such a sad story.

Hopefully Jose Roberto is safe.

Avatar image for selbie
selbie

2602

Forum Posts

6468

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By selbie

600 without even touching the dev teams? That's fucking enormous.

Avatar image for gaff
Gaff

2768

Forum Posts

120

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By Gaff
@Sweep

So if it's not from WoW then 60 people just got dropped from Diablo 3 and SC2?

It's worth noting that Blizzard is almost permanently hiring customer support + community management staff in Europe, as well. Obviously that's not much consolation for the people losing their jobs, but I wouldn't read into this as any sort of decline in Blizzard's profits.

Considering what goes on on the official forums and the stuff people make tickets for and / or report...

I think employee turnover there is incredibly high.
Avatar image for aarny91
Aarny91

3962

Forum Posts

2309

Wiki Points

0

Followers

Reviews: 6

User Lists: 14

Edited By Aarny91

What they get for rehashing the same shit.

Avatar image for sins_of_mosin
sins_of_mosin

1713

Forum Posts

291

Wiki Points

0

Followers

Reviews: 27

User Lists: 7

Edited By sins_of_mosin

They should fire the team working on diablo 3 because it was sure shit before they did a total overhaul a month ago.  Anyway, if they can fire 500ish customer service reps, that makes me think they are losing business and losing it BIG and FAST.

Avatar image for thenexus
thenexus

383

Forum Posts

643

Wiki Points

0

Followers

Reviews: 3

User Lists: 5

Edited By thenexus

There are a lot of things that can be at play here and even if your still turning a profit in this day an age you need to cut out what you can.

1. You could have it where a staff member has improved and learnt more skills or is just very productive and you do not need the 3 other people doing roles because this person can manage it. You can give them a bit of a pay rise which they would be very happy with but it would be a lot less then paying three other people.

2. Modern software and online software and even just better systems in place for project management, time management and so on means that if you had people managing or a coordinator as they are often termed are not needed as much so you can cut those too.

3. As someone mentioned - Marketing. I think a lot of these roles are a big waste of money anyway But with the power of the net for example you could produce some interesting CGI and post it on youtube and get a lot of traffic and buz greater then what you would have got from magazines.

Exclusives and these deals for news and information, limiting this gets people interested and want to know about the product, even if it is crap. You just have to know. All these sorts of modern techniques can be achieved without the staff you once had...

Just a few examples of why this sort of thing happens. Since this is a statement of 90% not related to game development this is just streamlining that often happens. They will take on new projects when profits are high and then higher more staff and then scale back again at another period of time.

Avatar image for houk
Houk

47

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Houk

Ohh shit, I think my roommate just lost his job...

Avatar image for dalfiuss
Dalfiuss

32

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Dalfiuss

They say 90% of the 600 are not directly tied to game development, that still means 60 people directly tied to game development were laid off. That's still a very significant number.

Avatar image for franstone
Franstone

1534

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Franstone

Good move, I hear they were low on cash...

Avatar image for probablytuna
probablytuna

5010

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By probablytuna

Still, that's 600 people without jobs now. One must wonder if this isn't an Activision decision....

Avatar image for yabbering_yeti
yabbering_yeti

146

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By yabbering_yeti

It's a fair assumption that the 60 game devs let go were primarily on the Diablo III team. With that game nearing or past content completion, it would be easy to let go some freelance guys.

Avatar image for lind_l_taylor
Lind_L_Taylor

4125

Forum Posts

6

Wiki Points

0

Followers

Reviews: 1

User Lists: 5

Edited By Lind_L_Taylor

All that F2P shit finally killing it.

Avatar image for excellr8
EXCellR8

134

Forum Posts

0

Wiki Points

0

Followers

Reviews: 35

User Lists: 0

Edited By EXCellR8

pfff activision cuts that many jobs every day...

Avatar image for deactivated-5f9398c1300c7
deactivated-5f9398c1300c7

3570

Forum Posts

105

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

600 people that have apparently been judged as useless and nothing and are going to starve to death in a gutter without any love or understanding, which in reality can actually do amazing things just like any other human being.

Capitalism.

Avatar image for jaks
jaks

257

Forum Posts

18

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By jaks

They are outsourcing their entire customer service to a vendor in the phillipines.

So remove your credit card info from any blizzard accounts you may have as soon as possible.

Avatar image for dillinger
dillinger

179

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By dillinger

I'm betting it's people working on all that garbage they sell that doesn't make any money. T-shirts, action figures, art books, all that blizzard merch. The card game.

They recently had me do a survey that had questions about all that shit. I'm certain they discovered no one cares about customer service or all those extras they had, so they cut em out.

Avatar image for penguindust
penguindust

13129

Forum Posts

22

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By penguindust

I certainly hope anyone playing a Blizz game doesn't have their account hacked because it's probably going to be hell to get things corrected now. I wonder if they looked at the Microsoft hacking epidemic and decided that if people are willing to wait 21-28 days to have their accounts fixed, Blizz gamers would probably tolerate waiting a week or so to hear back from a service representative. Maybe they'll toss in a free pet and all is forgiven.

Avatar image for superfriend
superfriend

1786

Forum Posts

10

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By superfriend

@buzz_killington said:

So... Blizzard had 600 people working on non-game development jobs? How fucking big is this company??

There used to be about 500 pole dancers and strippers to greet potential new customers. Oh and some marketing people. Those are about the same as strippers and pole dancers, just not as attractive.

Avatar image for deactivated-63f899c29358e
deactivated-63f899c29358e

3175

Forum Posts

203

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

While 600 people are a lot to let go, it is at least nice that only 10% of them were related to game development (most of them probably were working on Diablo 3 since they already stated that the WoW development team wasn't affected) and the remaining 540 people were generally non-essential for the game development so the games won't be affected by it directly.

It was probably cleaners, marketing, human relation, public relation, catering, some of those working on merchandise, legal department, the ones who worked on the World of Warcraft magazine (since it was canceled) and probably some of the people working on books and comics.

Avatar image for tangmcgame
tangmcgame

83

Forum Posts

6

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By tangmcgame

Three times you said that WoW will be unaffected. And it's not like this is a super long article, either.

Avatar image for mordeaniischaos
MordeaniisChaos

5904

Forum Posts

-1

Wiki Points

0

Followers

Reviews: 5

User Lists: 5

Edited By MordeaniisChaos

It's Blizzard. They employ an enormous number of people. They have like 4 teams working on 4 projects at different stages (WoW, Titan, StarCraft II: 2, Diablo 3), not to mention the amount of maintenance something like WoW requires, and the support capabilities they have to have for owning some of the most popular IPs in the industry.

Yes, people losing jobs is sad, but there is no need for people to go "boooo Blizzard" just because they let people go. They likely had a good reason for it, and employing people that aren't needed isn't a smart thing for a business, especially when that business is important to far more people's well being. Those people will likely find jobs elsewhere. No one has one job all of their life. If this were any other developer it wouldn't be that crazy because the number would be tiny, but Blizzard is more than a developer now.

I wonder if they are making their support stuff a little more integrated and centralized, and don't need to hire as many people? Seems like a smart thing to do with 3 different Battle.net franchises on or near shelves. I'm sure there are a number of reasons for the cuts, but money is likely not a huge issue for Blizzard right now. Testing might be a big dumping ground, I'm not sure if that's considered game development or not.

@Dalfiuss said:

They say 90% of the 600 are not directly tied to game development, that still means 60 people directly tied to game development were laid off. That's still a very significant number.

60 people from 4 teams that could be up to 400+ strong when combined. Blizzard is huge, you have to remember that. Most developers don't have that many teams working on such high profile games. It's not a small number, but put it in perspective and it's not as big as say, Bungie losing 60 of it's developers.

Avatar image for winternet
Winternet

8454

Forum Posts

2255

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By Winternet

You're right Alex. I can't wait for the next Diablo III delay announcement.

Avatar image for xpgamer7
xpgamer7

2488

Forum Posts

148

Wiki Points

0

Followers

Reviews: 12

User Lists: 5

Edited By xpgamer7

Maybe all the TPS report guys who do useless paperwork that's uneeded.