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EA's Origin Service Is Basically Spyware, According to Origin's EULA

Agreeing to Origin's TOS effectively gives EA permission to track all manner of bizarre information about your computing habits, and sell them to third parties.

Because today's trifecta of corporate malfeasance and/or generally shitty behavior wouldn't be complete without mentioning something awful EA is doing, let's talk about Origin again. Specifically, how it apparently includes spyware.

You guys? We REALLY need to start reading these EULAs ahead of time.
You guys? We REALLY need to start reading these EULAs ahead of time.

Once again reminding us all that we really ought to be reading these terms of service that we so often blindly agree to, intrepid users of Origin have discovered within EA's End User License Agreement for the service that, by installing the software on the system and using it, you are giving EA full license to track a number of different things on your computer, including, but not limited to personal information, computer information, application usage, software, software usage, and peripheral hardware usage. The reason for all of this is for the usual "marketing purposes" and "to improve our products and services" nonsense, but the EULA also states that EA will happily sell your information to any third parties it sees fit.

It's fair to point out that Valve's Steam service also does some of the things listed here when you use it. However, the trick is that Steam allows users to opt out of any and all such practices. Origin has no such opt-out feature, and in fact states that you cannot use the service at all unless you agree to their terms.

That does present quite the quandary for the information protective gamers out there who might want to play a game like, say, Battlefield 3 on their PC. Battlefield 3, alongside other EA PC titles, will require an install of Origin to operate, even if you buy a physical copy of the game.

In the end, this is actually a fairly fixable problem for EA. The publisher would simply need to patch in an opt-out option for any and all info scraping that Origin might be involved in. If it doesn't? Here's a deeply enraged Reddit thread that you might want to partake of.

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RsistncE

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Edited By RsistncE
@GreggD: Oh yes, of course, I value contracts with more disclosure so that makes me an EA hater! Nevermind that I've bought an imperial fuck load of games published by them, but really, who needs reason! Since you claim that you've seen my "bullshit posts" please enlighten us. Clearly I'm not the only one who's a little unhappy with this situation since 99% of the people on this topic on on other sites seem to be a little unhappy about it also. Oh wait, they must be posting bullshit also! Give me a fucking break.
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lethalki11ler

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Edited By lethalki11ler
@SexualBubblegumX said:
Considering Steam does the same shit.... Pirates are probably the only sane PC gamers left.
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RsistncE

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Edited By RsistncE
@LethalKi11ler said:
@SexualBubblegumX said:
Considering Steam does the same shit.... Pirates are probably the only sane PC gamers left.
It actually doesn't but you can continue believing that if you'd like.
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BlatantNinja23

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Edited By BlatantNinja23

@nick_verissimo: so i could play the BF 3 alpha?

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SexualBubblegumX

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Edited By SexualBubblegumX
@RsistncE
If you don't opt out it sure as fuck does. 
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RsistncE

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Edited By RsistncE
@SexualBubblegumX said:

@RsistncE: If you don't opt out it sure as fuck does. 

Yeah and that's the problem with your argument: you make a critical error in assuming that everyone has opted into Steam's survey's. Guess what? That's one of the major points of contention genius, the fact that you can't opt out with Origin. You're brilliant.
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SexualBubblegumX

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Edited By SexualBubblegumX
@RsistncE
Yeah opting out or no, the fact it can happen in general is bullshit. You're probably some ignorant ass fanboy anyways.
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Solemn

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Edited By Solemn

EA, you officially win at being dicks.

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Vodun

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Edited By Vodun

This is an instance where I trust a company fully, but I would never for example trust a government. The only interest a private company could have in my private info is to sell me more stuff. They sell me more stuff by catering to my needs, and that's all right with me.

Any other organization's only interest in my private info would be to track and control me for solely its own benefit.

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Summoboomo

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Edited By Summoboomo
@SexualBubblegumX said:

@RsistncE: If you don't opt out it sure as fuck does. 

No, he's right. Steam's EULA doesn't take permission to sell your information to third-party partners. EA's does.
 
e: Not that I'm saying it's not dumb to get in a hissy about an EULA you don't read (and probably still haven't read), but there are differences between the two that make EA seem to be more devilish.
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theguy

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Edited By theguy

I wish we could be like partners with these people, we get what we want, they get what they want. A fair deal without them trying to fuck us in the background. Never gonna happen but it's a nice thought. The only place I feel like I'm taking part in a trade for mutual benefit is steam.

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Edited By Siphillis

The quality of Battlefield 3 doesn't really matter anymore.  For me, it's this simple: 
 
Activision: hosting an awesome fan-event, complete with Kanye West, with proceeds going to veterans welfare 
EA: forcing dishonest, unnecessary spyware that invades your privacy for profit 
 
(Poor DICE.)

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OverlyEquipped

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Edited By OverlyEquipped

The only reason that EA's Origin situation troubles me as much as it does now is solely for Battlefield 3. They already have a couple of other EA games I want still on Steam (which are the Dead Space games) and that is it. . . .

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FacestabMan

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Edited By FacestabMan
@Revenant86

Hey, didn't say you couldn't. I just find weird for people to be angry now, and not before. Because they bothered reading an EULA on a website that points out how bad it is, instead of reading the EULA right at the moment they put it in your face. And they know you won't read all that pile of text until they harm you. Everyone has the right to be angry, however this could have been solved if people opposed themselves in the first place, and not now when they already gathered enough data. But that ain't our fault, they do that on purpose, they know how consumers react.

Now they won't do anything until enough media sites try to bash them for that practice. Which will hardly happen.

Besides, Facebook is not something I would justify either. 

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saddlebrown

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Edited By saddlebrown

@Branthog said:

Uh - that has been how South Park has operated since like 1998 and the turnaround time on their social commentary pieces is what has set them apart from other shows.

Man, they used to have plots of their own. It'd often intersect with social commentary stuff, but early South Park was mostly just about... South Park. They'd make fun of stuff, yeah, but now, it's just, "OK, let's do the Human Centipede episode." "OK, let's do the Family Guy writers episode." "OK, let's do the Scientology episode." "OK, let's do the [insert pop culture phenomenon here] episode." It's boring. I remember hearing rumors that season 10 was going to be the last season, and I was okay with that. It was a good show for 10 seasons. I just heard they're definitely going up to season 17. Are you kidding? Ugh.

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spekingur

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Edited By spekingur

@SexualBubblegumX said:

Considering Steam does the same shit.... Pirates are probably the only sane PC gamers left.

Steam's EULA is a lot more clear and most data they collect you can see. Steam collects info about services running (VAC), data that is already collected and made readily available by your OS. It is not a complete scan as Origin seems to do. Steam also collects info of how long you have been playing certain games. But only Steam intergrated games. It does not collect how long you have been running MS Excel, something that Origin might actually be able do - even though they probably won't, it's just that EA's EULAs are worded in such a way that it "legally" could.

Facebook is diffirent. It does not actively run a service that finds info about you that you are not readily giving up. On Facebook you are readily giving up information about yourself. You are uploading it to their site. Whilst Origin could possibly be actively searching for it without you wanting to give such information away. Facebook would be like that friend of yours that you tell everything who tells everyone else. Origin could potentially be like that stalker that follows you everywhere and takes pictures of you when you are sleeping or on the toilet - a stalker that might sell those pictures with your face pixelated but forgot to delete the address.

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Zabant

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Edited By Zabant

AMPED 3 AND ITS EA IS THE DEVIL JOKES ARE RELEVANT AGAIN!

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vibratingdonkey

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Edited By vibratingdonkey

I'm buying Battlefield 3 and Mass Effect 3 no matter what. I'm much too invested in those series. I have to experience the end of the ME trilogy, and BF is my favorite series on the Citadel.

But I'm definitely less inclined to check out other EA titles due to the incredibly many dubious policies, practices and schemes EA are so very keen on pushing.

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TotalEklypse

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Edited By TotalEklypse
@Siphillis said:
The quality of Battlefield 3 doesn't really matter anymore.  For me, it's this simple:  Activision: hosting an awesome fan-event, complete with Kanye West, with proceeds going to veterans welfare EA: forcing dishonest, unnecessary spyware that invades your privacy for profit  (Poor DICE.)
Lol fucking stupid. 
  
You stink of fanboy, trying to sound legitimate but.. fail horribly at it.
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klaybuilder

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Edited By klaybuilder

I don't understand why anyone would buy anything from EA after all the bullshit they've made their customers go through all these years. Just stop buying their games already. I don't care how good their games are, a company like that shouldn't be tolerated.

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Grognard66

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Edited By Grognard66

While I'm not personally a fan of Origin, or these overly vague EULA's in general, I think it's only fair to point out that EA's Privacy Policy explicitly states that they will NEVER provide your information to third parties without your consent.  I'm a bit surprised that this has become such a big deal in the gaming community just now, as almost EVERY pc game/online service (and most console games/services) have the exact same policy.  Also, it makes sense for Origin to scan for your IP/Operating system/etc as this makes it easier to determine which version of the game to download to your pc - but yeah, the other information really shouldn't be gathered.
 
http://www.ea.com/1/privacy-policy
 
"B. Will EA Share My Information With Third Parties?

EA will never share your personal information with third parties without your consent. We may, however, share anonymous, non-personal, aggregated and/or public information with third parties. There may be circumstances where you may share information on your own. Please see section XI for more details about your rights to information you share publicly on EA and other third party sites and forums. You may also opt in to allow EA to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner or sponsor directly. "
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scarace360

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Edited By scarace360

If your selling my information i better get battlefield 3 free.

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AMonkey

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Edited By AMonkey

I guess I won't be buying Battlefield 3 then. Sorry Dice but I won't be installing Origin ever.

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Twisted_Scot

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Edited By Twisted_Scot

Dear EA,
 
I use my Moses built laptop for pre 1990 games, looking at porn and have no money in the bank. There.... saved myself clicking the accept box right there. Your welcome EA.

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RadixNegative2

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Edited By RadixNegative2

@AMonkey said:

I guess I won't be buying Battlefield 3 then. Sorry Dice but I won't be installing Origin ever.
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MikkaQ

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Edited By MikkaQ

Man this keeps just getting worse and worse, I'm getting so close to a no-sale on BF3 despite how much I'm looking forward to it. These stories just keep coming that have me worried about the game. This is why I use Steam.

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Corvak

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Edited By Corvak

The gaming industry needs to get off its high horse and treat games like any other product.   

Make good products, dont act like dicks to your customers and we will WANT to buy new as a show of support.  When publishers implement draconian DRM or online passes, and force legit owners to jump through hoops that pirates get to avoid...well we tend to stop caring about where our money is going.
 
And just because I own a gaming PC doesn't mean I should be treated like a thief.  And the way this online pass business goes, soon I will be treated like a thief on my consoles too.
 

 
 
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MeatSim

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Edited By MeatSim

It's like they want people to hate their service.

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Gurlgamer65

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Edited By Gurlgamer65

Steam as he mentioned;  and PSN have very similar EULA and Privacy policies (Steam has extra CYA clauses because of mod allowances and chances of getting virus direct through client) Why pick on just EA's new Origin as the Original Sin? 
 
Blizz has similar as well. I am member in both Steam and Orgin. My BF signed me up to Steam and the terms are the same...even has a few vague spots to worry over in the "abandoned account" section. But most of us should read the actual terms on the services they have before hooting and throwing leaves at tehg biggest predator. It may not be as fast or hungry as smaller ones. 
 
And unless something changed since Orgin's last term update; you actually can make sure your settings in Orgin are very particular about how they use the info. Teh Privacypolicy is seperate from the Eula but has a clause to refer to it. I had no prob getting SWTOR preorder. But I followed teh directi ns in total. To be fair those with prior EA accounts were having bugs in the account mergers and had to open new accounts. Bummer. But most the /rage on Orgin were porblems caused by user error during that mess.
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kitsunezeta

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Edited By kitsunezeta

EA has updated the EULA for Origin. and when I say "updated", I mean "added a sarcastic half-assed 'apology' to those getting angry over the potential invasion of privacy." everything mentioned in the article that was correct before this update still applies after this update.
 
Between this, the 1-year redownload limit, and the removal of EVERYTHING from your account if, for some inexplicable reason, you don't have activity on it for 2 years ( Not making this up, either), I think EA is trying to sabotage itself.

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CL60

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Edited By CL60
@kitsunezeta said:


 
Between this, the 1-year redownload limit, and the removal of EVERYTHING from your account if, for some inexplicable reason, you don't have activity on it for 2 years ( Not making this up, either), I think EA is trying to sabotage itself.

You realize Steam has literally these same things in their TOS? Steam says they can remove everything from your account if they want to right in their TOS. 
 
 
BUT IT'S ORIGIN! 
BUT IT'S ORIGIN! 
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napalm

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Edited By napalm
@CL60: That's a Dish dish.
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Shenanigans19

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Edited By Shenanigans19

Origin also installs shit that runs and collects info weather Origin is running or not. I really hate EA, and I hate even more that they make games I love so I still support them with my $$

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Flappy

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Edited By Flappy

Good thing I'm getting this on Xbox...  Don't judge me!

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Diablos1125

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Edited By Diablos1125

This Origin stuff is starting to piss me off. No BF3 on steam. No TOR anywhere. No TOR early unless you preorder. And now they watch us.....

/uninstall

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mackgyver

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Edited By mackgyver
@nick_verissimo
Because if people want to play Battlefield 3 they apparently have no choice so far.
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Pibo47

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Edited By Pibo47
@VilhelmNielsen said:

Surprise, Origin sucks even before it's out.

Haha yup. Now only if EA realized this lol.
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Saltank

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Edited By Saltank

Origin is like a beautiful hooker. You pick her up, then when she strips naked she's full of warts.

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Edited By insanejedi
@Grognard66 said:

While I'm not personally a fan of Origin, or these overly vague EULA's in general, I think it's only fair to point out that EA's Privacy Policy explicitly states that they will NEVER provide your information to third parties without your consent.  I'm a bit surprised that this has become such a big deal in the gaming community just now, as almost EVERY pc game/online service (and most console games/services) have the exact same policy.  Also, it makes sense for Origin to scan for your IP/Operating system/etc as this makes it easier to determine which version of the game to download to your pc - but yeah, the other information really shouldn't be gathered.
 
http://www.ea.com/1/privacy-policy "B. Will EA Share My Information With Third Parties?EA will never share your personal information with third parties without your consent. We may, however, share anonymous, non-personal, aggregated and/or public information with third parties. There may be circumstances where you may share information on your own. Please see section XI for more details about your rights to information you share publicly on EA and other third party sites and forums. You may also opt in to allow EA to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner or sponsor directly. "
+1
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Commisar

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Edited By Commisar
@sp1der1976: you do know that the TOS/EULA for origin was CHANGED TODAY. Please read RIGHT HERE: http://eacom.s3.amazonaws.com/EULA_Origin_8.24.11.pdf and hows THIS: http://www.reddit.com/r/gamernews/comments/ju68d/origin_eula_updated_for_privacy_concerns/ for a reddit thread
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Commisar

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Edited By Commisar
@Diablos1125: you do know that the TOS/EULA for origin was CHANGED TODAY. Please read RIGHT HERE: http://eacom.s3.amazonaws.com/EULA_Origin_8.24.11.pdf and hows THIS: http://www.reddit.com/r/gamernews/comments/ju68d/origin_eula_updated_for_privacy_concerns/ for a reddit thread
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TehJedicake

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Edited By TehJedicake

THAT'S FUCKING BULLSHIT.

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Edited By Evilmetal

people say the EULA was updated so as to settle to feeling of the stupids. But if you go read the EULA... it's the same shit. On some other forum some moron said "it's fixed, EA clarified that it won't share the information with 3rd party" ... as if this was the problem?!  
 
The problem is they are snooping into your computer without your knowledge and the updated EULA still states that they will do this. 
 
It's a security risk and privacy issue.  
 
You'd think you paid them $60 for BF3 and what more could they want? you can't even just play a game without someone trying to data-mine the contents of you and your PC. The data mined could be used against you in a future time. Their actions are not in the interest of the customer.

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aveonx

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Edited By aveonx

like someone said, Facebook is even worse.

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Mats

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Edited By Mats

We are going to make the best spyware! And we wish all our competitors to hell.

EA is becoming one of those evil companies so often portrayed as the bad guys in videogames.

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striderno9

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Edited By striderno9

EA had a great game in BF3 and they are just shitting in their pot.

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widden

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Edited By widden

And the big deal isn't just the EULA, it's that the Origin app is in fact acting like a spyware - scanning things on your HDD which it should have nothing to do with.  

Read here the results of a guy testing what actually happens when you install this crap:

http://www.gamefaqs.com/boards/960869-battlefield-3/60145714