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Giant Bomb News

983 Comments

Premium Members FAQ

Got questions about your membership? We're answering them here.

Update: I'll continue to add questions I'm seeing a lot to the bottom of this document.

Psst... Big changes happening at Whiskey Media. Don't panic. The answer to most of your questions are likely below. This isn't a goodbye post or a hey, thanks for joining us on this awesome journey, but we're outta here fabrication. It's a general trumpet call to let you know that we're working with two separate companies to build even bigger sites. For those of us at Whiskey, that means we'll spend all of about a weekend celebrating before we jump back to our jobs of building, creating and making you laugh. We'll make sure to keep you in the loop along the way.

Two companies?

Yes. We wanted to make sure our separate brands and employees ended up with companies that best fit their strengths. Here's the scoop...

Giant Bomb and Comic Vine are now in the same family as GameSpot and GameFAQs. The entire editorial teams from those sites are coming over, as is Dave. This marks a reunion of sorts as we’ll get to work with our friends over at GameSpot again. Giant Bomb will continue to operate as its own unique site.

Tested and Screened, along with all other things Whiskey Media are being acquired by BermanBraun. They've got big plans too, as you've likely seen on Tested already. Andy and his TOP MEN (our engineering team) are going to be busy building a whole slew of new sites that carry our mark of community first philosophies.

I'm a premium member, what does this mean for me?

Nothing for the moment. Your services continue as normal across all of the Whiskey sites as well as on Roku, Boxee, iTunes... etc. On April 15th we will migrate the billing for premium memberships to Giant Bomb and Comic Vine so that we can separate them from Whiskey Media proper. Don't worry, features on the other sites will continue to work, as will your username as passwords, but you will only billed by Giant Bomb. No split billing will occur.

We made this decision based on the fact that 98 percent of our subscriptions originated with Giant Bomb and the vast majority of our premium content has focused on that site. However, we also recognize our users have their own ideas about the value of their premium plan so we wanted to make sure you had a full month to sit with these details and use the same billing tools you're used to using. It is very important to us that we don't sucker punch anyone and that you can cancel your plans easily at any time.

Got all that? OK, well there’s more. Those members that do stick around past April 15th will immediately receive GameSpot Total Access memberships for free as a thank you for continuing to support Giant Bomb and Comic Vine. These will be distributed through email as a gift code, so their redemption is optional.

We'll also send out a general email as well as other announcements before April 15th so you're not left with any surprises.

What about the Whiskey Media store and my coupons?

They will continue to be valid. You can use them now, or at anytime. The store isn't going anywhere.

What about my wiki points?

Your points will continue as normal. Past April 15th your combined Whiskey points will be used for your submissions across all our sites. But any points earned after that date will only increase your total on the specific site you earn them on.

Hey, this has me worried. I've seen others sites get purchased and become

pretty crappy. What makes this different?

It's a valid concern. But if you've made it this far (let's be honest, some of you have been supportive of us for years) you know that beyond the logos on our sites are a group of people who have committed their lives to building a better Internet. Our sites will continue to thrive because quite honestly, it's what keeps a lot of us going every day. And as hokey as it may sound, we want to continue having an audience that trusts us as stewards of our respective expertise.

Continue to keep us on our toes. Now let's start building.

I have more questions!

I (Dave) will be around personally to answer all questions late tonight and throughout the weekend either on this thread or through twitter (@enemykite). As you'd imagine it's a busy day and I've still got to run to the city this afternoon to meet some peeps so thanks ahead of time for being patient as I go through your questions later today.

Will premium content still continue?

Yes, All the Giant Bomb premium shows you've gotten used to over the last few years will continue in their regular format. Give us a week to get used to our new digs, but we'll have new content coming your way within a week.

Are Giant Bomb memberships being rolled into Total Access at GameSpot?

No. The programs are separate. The GameSpot account is an added bonus that is optional. We're committed to building our premium member base and will always look to add more value to our users.

What are the plans for the API?

It will continue to stay up. It's been provided AS IS for a few years now, but it's something we very much would like to revisit and make better.

Dave Snider on Google+

983 Comments

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CABBAGES

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Edited By CABBAGES

RIP GiantBomb you will be missed :(

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Pop

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Edited By Pop

@snide will you do the radio show from time to time? also I was thinking to get a 1 month membership should I wait for that or I could do it right now?

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kollay

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Edited By kollay

Hey, guys, been here since '09 or something (fuck I don't even remember) and you guys do great work. I would've jumped ship much earlier if I thought otherwise.

As long as the original content keeps flowing, I'll be here gobbling it up.

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Autechresaint

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Edited By Autechresaint

No one is questioning whether you, as individuals, will still stay the same. We are questioning whether CBS will allow you to operate in the same capacity now that more money is riding on things. What will they think when they see you give a high profile game a low review, when the same game is advertised on Gamespot?

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AmishTechSupport

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Edited By AmishTechSupport

GLHB

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DaBuddaDa

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Edited By DaBuddaDa

"Hey, this has me worried. I've seen others sites get purchased and become pretty crappy. What makes this different?

It's a valid concern. But if you've made it this far (let's be honest, some of you have been supportive of us for years) you know that beyond the logos on our sites are a group of people who have committed their lives to building a better Internet. Our sites will continue to thrive because quite honestly, it's what keeps a lot of us going every day. And as hokey as it may sound, we want to continue having an audience that trusts us as stewards of our respective expertise."

Dave: my concern isn't you guys. I trust you guys. My concern is you guys will be overruled by corporate shills and have no choice in the matter a year or two down the road. Why do you trust CBS execs all the sudden?

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Rhaknar

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Edited By Rhaknar

my only "concern" is that the only reason Im subscribing is to support the guys, i think they do good stuff, even if i've grown a bit appart from the site the last few months. the only sub video i usually check is jar time

now that they have big money coming again, i see no reason at all to subscribe. Kinda reminds me of that millionaire dude starting the kickstarter campaign :p

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SilenceUK

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Edited By SilenceUK

As long as it stays the same and the price of a GB only yearly sub comes down i will be happy to support

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Lufferov

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Edited By Lufferov

"we want to continue having an audience that trusts us as stewards of our respective expertise." Bit too late for that after this, we trusted you and you betrayed that trust with this sell out. Fool me once, shame on you. Fool me twice..... That isn't going to happen!

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scraz

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Edited By scraz

@Dave whats gonna happend to random ass pc game?

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fossas

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Edited By fossas

So now if I want to be subscribed to Giant Bomb anf Tested I need to pay for two subscriptions?

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Triphos

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Edited By Triphos

Will our personal information be kept away from CBS?

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Sinful

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Edited By Sinful

@superscatman: so being displeased makes me an asshole....*clap clap*

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Vorbis

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Edited By Vorbis

Can we still expect Jartime, Random PC game and perhaps new features to remain part of the subscriber membership? Or does this move make everything open for everyone like Tested is doing?

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seannao

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Edited By seannao

What are some of your own doubts about working under them?

Any fears of other companies going over your head and complaining to CBS site about content they might find negative instead of addressing it to the staff we know and follow?

A lot of speculation on Gerstmann's termination relate to Kane and Lynch's ad campaign being tarnished by an honest review. You don't have to answer that as the clarification's already planned on by Jeff himself, but thanks if you reply to anything else!

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Cazamalos

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Edited By Cazamalos

watch out vox media, CBSi is bringing the big guns to war

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ono_sendai

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Edited By ono_sendai

Dave is so awesome.

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bacongames

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Edited By bacongames

What of those of us who doubled up on subscriptions? I'm a subscriber until Sept. 2013 so I want to know if subscribers will only be grandfathered in and future subscriptions will be cheaper/different. I imagine that being backed by CBSi means you don't need subscribers anymore but the value add on GS is rather poor in my opinion compared to GB.

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alistercat

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Edited By alistercat

Will the accounts or back end be integrated with Gamespot in any way?

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Hardtarget

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Edited By Hardtarget

Sent Dave a Tweet but:

The reason I have a premium sub is to support both Giantbomb, Tested, and to a lesser extent Screened. So far the FAQ has no real details on future of my premium non giantbomb stuff? In a year will I have to pay 2 fees? that's not really something I want to do.......

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BulletproofMonk

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Edited By BulletproofMonk
@ItsAJackal said:

@ussbutte said:

So, does this mean that the new GiantBomb won't have "premium" content, or that it will, but the billing will happen by way of Gamespot's premium service?

I think this is the biggest question, and I'm shocked this was yet again avoided in one of the "question answering" sessions.

Will there still be premium-only content, or just premium features (iTunes, box top, etc)?

Yes. Patrick's been answering a lot of questions on his Formspring page.
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JetForceGemini

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Edited By JetForceGemini

Tested is making all of their premium content free. Will Giant Bomb be doing the same?

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BD_Mr_Bubbles

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Edited By BD_Mr_Bubbles

This is all very crazy, but unteresting.

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GeedAwesome

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Edited By GeedAwesome

I don't know.

I just don't know.

Gamespot Total Access? "Thanks for sticking around. Here's a pile of shit as a bonus!".

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squirrelwizard

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Edited By squirrelwizard

Hey, this has me worried. I've seen others sites get purchased and become

pretty crappy. What makes this different?

It's a valid concern. But if you've made it this far (let's be honest, some of you have been supportive of us for years) you know that beyond the logos on our sites are a group of people who have committed their lives to building a better Internet. Our sites will continue to thrive because quite honestly, it's what keeps a lot of us going every day. And as hokey as it may sound, we want to continue having an audience that trusts us as stewards of our respective expertise.

Continue to keep us on our toes. Now let's start building

Not very reassuring. Is there some kind of agreement that says gamespot/CBS will have no editorial influence? If so, you should've said that not just "we're good guys. Come on!"

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Grixxel

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Edited By Grixxel

I'm scared of change :(

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Thor_Molecules

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Edited By Thor_Molecules

@ZeForgotten said:

Will be there through fire and flames, Dave.

Well said. They have earned some loyalty over the years.

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dr_mantas

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Edited By dr_mantas

Dave, thanks for this post.

I'm a little less worried now, and I realized that in the end, I'll continue supporting the people that made Giant Bomb great. That made the internet just a little bit better. I hope it all turns out great for you.

Only time will tell.

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petitfool

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Edited By petitfool

I'm all in. Even if we're waiting for the big one, I'll still be all in til the end.

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lightsoda

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Edited By lightsoda

A slew of emotions today, now I'm excited to see what the future brings.

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sf2733

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Edited By sf2733

Anyone know how I turn off the monthly automatic charge to my credit card?

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Foggen

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Edited By Foggen

Corporate ownership obliterates the calculus by which I choose to pay $50 a year for otherwise free websites, especially when Tested is no longer included. I need to know if the price is coming way, way down before I decide to pay again, or even whether I'm going to get exercised over wanting a refund. I was a loyal subscriber to Gamespot at $20/yr right up until the firing and a Giant Bomb premium member from day one, but at this point someone needs to make a really good argument as to why I should pay anyone anything after this.

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Slayer

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Edited By Slayer

Still worried about most things that other people are worried about but we will see.

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BrockNRolla

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Edited By BrockNRolla

If premium users no longer want pay for this new site and they have a year subscription, will they have any recourse?

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CyleMoore

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Edited By CyleMoore

I trust you guys.

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Soap

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Edited By Soap

Best of luck to everyone, it's really sad to see the crew split in two like this though.

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artofwar420

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Edited By artofwar420

Onward and upward!

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megasoum

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Edited By megasoum

So if I used the promotion a couple of months ago to already sign up for next year, how do I proceed on getting a refund for that extra year? I was more than happy to support Whiskey Media but I don't want to give money to CBS...

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bretthancock

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Edited By bretthancock

The only thing I'm confused on is the Whiskey Media name as a whole. Will this no longer exist? Moving forward will I only be paying for premium membership for GiantBomb and Comic Vine?

I'm sure I'm not the only one who couldn't give two flying f***** about GameSpot premium service, is there anything else in it for us if we stick around to support the Whiskey Media sites?

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Krakn3Dfx

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Edited By Krakn3Dfx

This is terrifying. I really hope in 6 months I'm not being bombarded with Hawaii Five O banner ads and Video clips of Big Brother before Quick Looks.

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TheHBK

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Edited By TheHBK

So Alex just got fired?

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Stubee

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Edited By Stubee

I have no interest in a Gamespot total access membership, can I just get a partial refund for my subscription?

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MikeS

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Edited By MikeS

Hey Dave, I have a question.

What will happen to all the API stuff?

Thanks!

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TobyD81

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Edited By TobyD81

Sounds pretty amazing. I'm in.

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fattony12000

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Edited By fattony12000

Hmm... intriguing. As always, I'm down for the trip you guys will take me on.

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AlKusanagi

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Edited By AlKusanagi

Will Rorie still show up occasionally to tenderly hold Ryan's hand?

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dvdhaus

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Edited By dvdhaus

Hey Dave, Is the premium content still going to be made for subscribers or is it going free to everyone? I know Tested said their premium stuff is going free to everyone in the near future. I'm not interested in any Gamepot stuff. Would like to see more videos if possible with this new merger.

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ManlyBeast

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Edited By ManlyBeast

I'll probably cancel my subscription but I don't know I just... why.

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EthanML

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Edited By EthanML

Everybody fucking barricade the doors before the GS community infests.

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bigchief

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Edited By bigchief

One of my main concerns right now is privacy issues. How will new corporate overlords handle our information? Going forward, is our information safe from being sold to ad agencies? Does Gamespot Premium Whatever have the same privacy policies?