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Retailers Take Opposing Positions on Resident Evil: The Mercenaries 3D Trade-Ins

Capcom's decision to remove the ability to reset data has retailers taking sides.

If you pick up a used copy of Mercenaries 3D, someone else's progress will likely be there.
If you pick up a used copy of Mercenaries 3D, someone else's progress will likely be there.

You can't erase your saved data in Resident Evil: The Mercenaries 3D, a decision that's provoked a vocal controversy regarding the rights of consumers and the issues surrounding trade-in games.

GameStop had originally started telling its stores to not accept the game as a trade-in, but a statement released to IGN said that policy had been reversed. VG247 contacted UK retailer HMV, who said it would not be stocking used versions of the game.

I've contacted both retailers for more details.

Capcom, however, was not willing to comment on any of this.

"It is Capcom policy not to comment on the choice of retailers to stock any particular product," said the company in a brief statement.

Capcom claims the decision to lock data was not made in response to used games, insinuating it's a technical issue of sorts. That's something many people have taken issue with.

"Secondhand game sales were not a factor in this development decision," said the company, "so we hope that all our consumers will be able to enjoy the entirety of the survival-action experiences that the game does offer. In Resident Evil: The Mercenaries 3D, all mission progress is saved directly to the Nintendo 3DS cartridge, where it cannot be reset. The nature of the game invites high levels of replayability in order to improve mission scores. In addition, this feature does not remove any content available for users."

Capcom expanded on this response through its community site earlier today, too.

"There was no intention of lessening the experience of the game," said Capcom community specialist Sean Baxter. "Essentially, RE Mercs was treated like an arcade fighting game. You unlock characters, levels, etc and they just stay unlocked as they would in an arcade machine. There was no hidden motive to prevent buying used copies. It's not some secret form of DRM. It's simply the way we designed the save system to work with the arcade type of gameplay."

Resident Evil: The Mercenaries 3D went on sale for the 3DS earlier this week.

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Enigma_2099

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Edited By Enigma_2099
Capcom claims the decision to lock data was not made in response to used games, insinuating it's a technical issue of sorts. That's something many people have taken issue with.

"Secondhand game sales were not a factor in this development decision," said the company...

Bull... to the shit...

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unholyone123

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Edited By unholyone123

What a strange decision on Capcoms part.

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buft

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Edited By buft

I ended up not buying this game because i was worried that i wouldnt be able to trade it in, being unemployed i have been forced down this path to feed my habit and unfortunately i cant take a risk on this 

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MeatSim

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Edited By MeatSim

This should be a downloadable game not a full retail game. So don't buy it new or used.

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Belonpopo

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Edited By Belonpopo

Used game sales are okay, fucking deal with it.

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zellar

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Edited By zellar

How long do you think it will be until someone cracks any sort of "so called" save protection....capcom just eggs them on.....

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pandashake

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Edited By pandashake

It would be a truer 'arcade type of gameplay' as they say if you could reset the game. The next time you go play at the arcade, you start the progression at the first level again.

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Forum_User

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Edited By Forum_User

Washin' the hog, washin' the hog... 

Oh, PR people, what would the world do without you?

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falserelic

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Edited By falserelic
@Nate_is_my_fake_name said:

Has anyone checked out the game on Amazon?  It's getting review-bombed like PC games with DRM do.  http://www.amazon.com/Resident-Evil-Mercenaries-Nintendo-3DS/dp/B002I0GKA4/ref=sr_1_1?ie=UTF8&qid=1309435065&sr=8-1

I've just checked it out.Wow alot of those guys are pissed.
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TheJoker138

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Edited By TheJoker138

I'm more upset about them charging full retail price for an unlockable mini-game I am anything about the saves. Capcom, as always, has it's finger far from the pulse of what people actually want/care about, and instead shoved straight up it's own ass.

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Rhedd

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Edited By Rhedd

Half the comments appear to be "I wasn't planning on buying the game, but this doesn't seem like that big a deal", the other half are saying "I wasn't planning on buying the game; now I'm definitely not!"
 
All we can say for certain is that no one is planning on buying the game...

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FacestabMan

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Edited By FacestabMan

They're hiding themselves behind some excuses. They did this on purpose.

I hope they learn how this was a stupid decision and do not implement this crap on Legends 3/Revelations.

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BladeOfCreation

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Edited By BladeOfCreation

Has anyone checked out the game on Amazon?  It's getting review-bombed like PC games with DRM do.  http://www.amazon.com/Resident-Evil-Mercenaries-Nintendo-3DS/dp/B002I0GKA4/ref=sr_1_1?ie=UTF8&qid=1309435065&sr=8-1

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deactivated-5ba16609964d9

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Screw the save issue.  How many people are going to be pissed when they find out that this game is literally just Mercenary Mode from RE 4 and 5?  I bet the other RE 3DS game (i.e. the one that is an actual retail product and not a extra mode they charge $40 for) has a Mercenary Mode after you beat the campaign.

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TheChaos

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Edited By TheChaos

Shitty selling tactics for a shitty game.

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Nethlem

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Edited By Nethlem

@CrazyBagMan said:


Yeah, I admit that could cause problems. But you know what, too bad. Everyone has different circumstances, of which mine are not affected by this issue. Does complaining about it change anything? No.

Yeah because the best solution to a problem is just to ignore it and not say a thing especially if it doesn't concern you..

Let me guess: You are also one of these people that never goes voting (because in your opinion it doesn't make a difference) but complain the loudest about politicans and the goverment?

If you don't care about all this why are you even reading/commenting on this article? How about you leave that to the people that actually CARE about their hobby and what happens to it. Online Passes, Overpriced on-disc DLC, charging monthly money for P2P hosting and like a dozen other issues are endagering the way we consumers are used to play/pay and enjoy our games and they allready changed how we play and pay for our games in a way that's not an advantage for the consumers.

If you don't care about that that's fine, but don't run around pointing out that you don't care about people who actually care about getting ripped off. Because unlike you these people at least try to make a difference, to make their voices heard they try not to be sheep and that's kinda easy for us gamers because in the end these companies want OUR money so we don't have to take any shit from them and can voice our dislike about their decissions and products.

You are stupid if you think that the gaming industry only works one way, it's one of the industries with the most consumer-producer feedback around. We are supposed to make our voices heard so companies know what we would want to pay money for.

Stupid inventions like non-deletable saves to favor some kind of anti-secondhand market is something most people don't want to pay for (regardless of the quality of the game) as it hurts OUR consumer rights.

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Jensonb

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Edited By Jensonb

It was a design decision? THAT MAKES NO SENSE

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xpgamer7

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Edited By xpgamer7

Why should it have unlockables if they don't matter? Sure the feature "does not remove any content available to users" but it does remove part of the experience.

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Kintaro

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Edited By Kintaro

You know, totally the same thing on Arcades dude! If you spend 90 bucks playing those rigged Initial D CPU matches and want to start over you buy a new card!
 
Capcom wants you to buy a whole new cabinet instead. That's the same exact thing, right?

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Ulong

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Edited By Ulong
@chickdigger802: the RE game that's not an arcadey mercenaries game is going to have file deletion because there's actually a campeign to playthrough.
I have'nt played mercenaries 3ds yet, but I know I played through my RE5 Mercenaries COUNTLESS times, without having to delete my file to start over again, I just started over again by selecting the first level.  I honestly think this controversy is coming from people not understanding what the mercenaries game mode is.
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chickdigger802

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Edited By chickdigger802

Last time I checked, I'm pretty sure you could delete your save in most arcade style games on systems. Usually there in options o_O.

Wonder what there excuse will be when the 'real' RE game for 3ds has this 'feature'.

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TenOfTen

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Edited By TenOfTen

Isn't the 3ds capable of title updates like the 360/ps3 so they can patch the game?


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gogobomb

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Edited By gogobomb

Um. why did this even cross their mind? the whole not being able to delete data thing? like really. thats pretty stupid

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felipebo

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Edited By felipebo

This was already going to bomb hard, not surprising it's not even getting past the start line without tripping and falling face-first into a turd.

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SpudBug

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Edited By SpudBug

I don't care about this issue one bit and I have a very hard time understanding why anyone else does

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jozzy

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Edited By jozzy

Eh capcom guy, you can erase data from an arcade machine and most people who buy one preowned use that feature. Since, you know, its not fun to stare at a top 5 of people you dont know until you are finally slightly proficient enough to beat them 2 months later if ever.

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Acornactivist

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Edited By Acornactivist

sorry capcom, but im not buying it. especially since their first statement was that it was a technical issue, and their expanded statement (after the response) was that it was a design choice. So EVEN if this isn't a play against used games seles (which i find hard to believe), it's an obviously poor cover up of some serious lack of programming capability. maybe if this game was specifically marketed from the get go as a retro style game, this might be slightly more acceptable. but trying to connect those dots after all of this was let out looks pretty bad on them.  

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Edited By TehFlan
@CrescentFresh: Meh. I could see the issue if this was a story-driven game, but it isn't. I do, however, take issue with this game costing full price. Of course, I suppose maybe some people play through games just to unlock characters and items. Maybe that's why WoW's so popular. In any case, that kind of thing really isn't what would motivate me to play a game. I'm not going to playing it all though either way, at least not until it costs like $20 or something.
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CrescentFresh

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Edited By CrescentFresh
@TehFlan: This is setting a horrible precedent. People should be complaining!
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TehFlan

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Edited By TehFlan
@Cowman said:
@Afroman269 said:

I think the game being charged at full price is a bigger issue than not being able to reset stats.

You are correct.
Seriously. People choose the weirdest things to complain about.
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musubi

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Edited By musubi
@CrazyBagMan said:

@Branthog said:

@CrazyBagMan said:

I have the game. I think it's actually a lot of fun.

I've never purposefully erased my save file on any game, so i don't see what the big deal is about this one.

I'm sure that if you buy the game for your kids, the second kid will be just happy as hell to get the game when the first one has finished it and he can't have his own save game. Or your roommate. Or any other combination of people. The idea of having to pay for a new copy of a product per person in your household is fucking bullshit. It's like saying that you have to buy four copies of the Monopoly boardgame if you want to sit down at your table and enjoy the game with some friends in your own home.

Yeah, I admit that could cause problems. But you know what, too bad. Everyone has different circumstances, of which mine are not affected by this issue. Does complaining about it change anything? No.

Doesn't change anything and just because YOU aren't bothered by this doesn't mean it isn't a issue.  True, belly aching about it won't really accomplish much but you can't blame people for expressing their frustration with the situation.
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deactivated-5e851fc84effd

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@Branthog said:

@CrazyBagMan said:

I have the game. I think it's actually a lot of fun.

I've never purposefully erased my save file on any game, so i don't see what the big deal is about this one.

I'm sure that if you buy the game for your kids, the second kid will be just happy as hell to get the game when the first one has finished it and he can't have his own save game. Or your roommate. Or any other combination of people. The idea of having to pay for a new copy of a product per person in your household is fucking bullshit. It's like saying that you have to buy four copies of the Monopoly boardgame if you want to sit down at your table and enjoy the game with some friends in your own home.

Yeah, I admit that could cause problems. But you know what, too bad. Everyone has different circumstances, of which mine are not affected by this issue. Does complaining about it change anything? No.

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halberdierv2

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Edited By halberdierv2

so what if you want to start all over later on? did you ever think of that, Capcom? then again, I'm quite sure someone can just delete the save data via R4 or something.

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MordeaniisChaos

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Edited By MordeaniisChaos

"It's not shitty consumer treatment, it's just shitty developing guys, jeez!"

@JoeRosa said:

Good move by capcom. I really don't understand people. They complain about gamestop being this evil corp and how devs/companies don't make money off used games. Now you can't delete a save file,its a big deal. If you have to trade a game in 1) you should have rented it or 2) shouldn't of bought it in the first place. People aren't going to buy this game because they can't save 3-4$ on it, come on.

I dunno about you but when I trade in games it is well after I've played through the game a bunch and won't ever play another minute of it. Most people I know trade in games a year or two after purchase, not 7 days. So no, trading in a game doesn't mean you should have rented it.

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yukoasho

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Edited By yukoasho
@FluxWaveZ said:
@StarvingGamer said:

So much anger, I didn't realize so many people were planning on buying Mercenaries used o_O

Perhaps it's on principle. Removing an option we are used to for seemingly no reason is not something that should bring about only indifference. Also, there are some that enjoy resetting their game data in order to enjoy the game in its initial state once more. They won't be able to do that now.
That's the big thing with me.  I don't give a shit about used games or people who only deal with used games.  However, to tell me that I can't start over whenever the hell I feel like is BS.  Like EBGames Australia said, it's essentially a one-use game, and I refuse to spend money on anything like that.
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strangeling

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Edited By strangeling

Does this mean the copies up for bid on ebay will tout things like how little they've been played, and what the scores are for each of the scenarios? Will the ones with the lower scores fetch higher prices?

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deactivated-5a1a3d3c6820c

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@sofacitysweetheart said:
@damnboyadvance said:
@Khann said:

@sofacitysweetheart said:

Is it Capcom's duty to provide a means of deleting one's progress on a game cart? Nope. There. Problem solved.

You know you're wrong, right?

THIS is how we talk to people, even on the internet.
Clearly basic social values aren't high on this kids agenda XD
Aren't you like 17? 
 
@damnboyadvance
: That's how you talk when you're trying to be nice. I wasn't at all trying to be nice. Every single post I've read of his/hers is completely retarded.
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234r2we232

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Edited By 234r2we232
@damnboyadvance said:
@Khann said:

@sofacitysweetheart said:

Is it Capcom's duty to provide a means of deleting one's progress on a game cart? Nope. There. Problem solved.

You know you're wrong, right?

THIS is how we talk to people, even on the internet.
Clearly basic social values aren't high on this kids agenda XD
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damnboyadvance

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Edited By damnboyadvance
@Khann said:

@sofacitysweetheart said:

Is it Capcom's duty to provide a means of deleting one's progress on a game cart? Nope. There. Problem solved.

You know you're wrong, right?

THIS is how we talk to people, even on the internet.
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deactivated-5a1a3d3c6820c

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@sofacitysweetheart said:
@Khann said:

@sofacitysweetheart said:

Is it Capcom's duty to provide a means of deleting one's progress on a game cart? Nope. There. Problem solved.

You know you're a complete fucking retard, right?

RAAAAAAGGGEEEEEE I'M SO ANGRY!!!1! I'm glad I was able to lower myself to your level. Also, swearing and name calling on the Internet? What classy hole did you crawl out from? Actually, I don't care - just go back there pls XD
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StarvingGamer

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Edited By StarvingGamer

@Branthog: Used copies of Mercenaries are not locked out of accessing any content, or "pages" by your inaccurate comparison.

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Edited By JakeLogan

"...all mission progress is saved directly to the Nintendo 3DS cartridge, where it cannot be reset"
 
 
Mr. Nameless Capcom Mouthpiece - are you saying that NO 3DS catridge is capable of resetting it's own save data? 
 
Any DS catridge had the option of saving over old data, many included the choice to wipe the catridge comepletely.  Did something significant change between the two mediums?

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Branthog

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Edited By Branthog

@StarvingGamer said:

@FluxWaveZ: Yeah, I was more just being an ass. But in all seriousness, I'm having trouble parsing these complaints about Capcom's removal of a data reset "feature." If these are used buyers complaining, then it's all white noise to me. I don't buy a used car and complain that I can't reset the mileage of the engine to 0. Making it easier for you to pretend that your used product is "like new" is not the responsibility of the developer, nor should it be.

If they're new consumers that actually would utilize this feature for themselves, well, then I guess they have a leg to stand on despite how strangely gnarled it may be. Otherwise it's just people hemming and hawing like they did about online passes and Cerberus network in which case I reserve my right to address them in a sardonic fashion. Granted there's nothing about the way in which Capcom is handling this that I agree with, but I'm growing more and more weary with the general sense of entitlement that the more vocal members in our community seem to have.

That's kind of absurd. How about comparing it to another consumable entertainment product? Say, a book? What if a book could only be read one time? Or your spot could never be moved back? If you read to pay 200 of a 250 page book, the next person you sell it to or lend it to (book store, online, friend, family member, spouse) could only read from page 201 onward? It's our item. You own it. You paid for it.

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Branthog

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Edited By Branthog

@CrazyBagMan said:

I have the game. I think it's actually a lot of fun.

I've never purposefully erased my save file on any game, so i don't see what the big deal is about this one.

I'm sure that if you buy the game for your kids, the second kid will be just happy as hell to get the game when the first one has finished it and he can't have his own save game. Or your roommate. Or any other combination of people. The idea of having to pay for a new copy of a product per person in your household is fucking bullshit. It's like saying that you have to buy four copies of the Monopoly boardgame if you want to sit down at your table and enjoy the game with some friends in your own home.

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Edited By StarvingGamer

@FluxWaveZ: Yeah, I was more just being an ass. But in all seriousness, I'm having trouble parsing these complaints about Capcom's removal of a data reset "feature." If these are used buyers complaining, then it's all white noise to me. I don't buy a used car and complain that I can't reset the mileage of the engine to 0. Making it easier for you to pretend that your used product is "like new" is not the responsibility of the developer, nor should it be.

If they're new consumers that actually would utilize this feature for themselves, well, then I guess they have a leg to stand on despite how strangely gnarled it may be. Otherwise it's just people hemming and hawing like they did about online passes and Cerberus network in which case I reserve my right to address them in a sardonic fashion. Granted there's nothing about the way in which Capcom is handling this that I agree with, but I'm growing more and more weary with the general sense of entitlement that the more vocal members in our community seem to have.

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234r2we232

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Edited By 234r2we232
@Khann said:

@sofacitysweetheart said:

Is it Capcom's duty to provide a means of deleting one's progress on a game cart? Nope. There. Problem solved.

You know you're a complete fucking retard, right?

RAAAAAAGGGEEEEEE I'M SO ANGRY!!!1! I'm glad I was able to lower myself to your level. Also, swearing and name calling on the Internet? What classy hole did you crawl out from? Actually, I don't care - just go back there pls XD
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Edited By Krampus
@Brackynews said:
You unlock characters, levels, etc and they just stay unlocked as they would in an arcade machine.

Point 1, Mr. Baxter: Who are you talking to? The legions of RE fans that aren't old enough to know what an arcade is? Point 2: Until you turn the arcade machine off, or reset the dip switches. Point 3: If it's fun to unlock things once, isn't there some possibility that it would be fun to unlock them again? Like say 2 years from now when I want to revisit your game because it has that kind of longevity? I'm not being an ass, these are real scenarios I have encountered with games of all types. Just because I have a "perfect" save doesn't mean I don't want to start fresh.

My thoughts exactly.  I still want to check this out tho but maybe by the time I have the scratch to get it and a 3DS Capcom will have rectified this.
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sixpin

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Edited By sixpin

@StarvingGamer said:

So much anger, I didn't realize so many people were planning on buying Mercenaries used o_O

I wouldn't recommend buying it new (or at all).

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reversesquiggly

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Edited By reversesquiggly

Sometimes, when I come back to a game a few years later I like to start with a clean save. I'm not interested in this game though, so it's not a big deal.

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71Ranchero

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Edited By 71Ranchero

Not a big deal. I dont even understand why this is a "thing".