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Roughly 900 Credit Card Numbers Exposed Via Sony Online Entertainment Breach

The years-old database contained data for mostly expired cards. Horray?


 
 "Ha ha. Wait, cards from 2007? Only ha, then."
Sony's security woes continued yesterday when Sony Online Entertainment announced a security breach at the same facility that housed PlayStation Network's recently compromised database. 

The MMO developer said the personal information of 24.6 million accounts were exposed, in addition to 12,791 non-US credit or debit numbers with expiration dates--but not security codes. Data compromised included name, address, email address, birth date, gender, phone number, login name, and hashed password. 10,740 direct debit records from Germany, Austria, Netherlands and Spain were also accessed.

In mildly "positive" news, SOE has revealed this morning that most of those were actually expired cards. Only 900 of the nearly 13,000 exposed were active cards, meaning most consumers are not at risk. The database accessed was reportedly from 2007, explaining how so many of the cards have expired.

Like PSN, SOE does not believe its main database was or is at risk.

"There is no evidence that our main credit card database was compromised," reiterated the company in a statement. "It is in a completely separate and secure environment."

It's been quite a ride when that's considered positive news.

With PSN still down, PlayStation 3 users are still unable to access SOE titles like DC Universe Online.
Patrick Klepek on Google+

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utino

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Edited By utino

WHAT HAPPENED TO THE 77 MILLION CREDIT CARDS YOU CLAIMED THERE KID? WHAT HAPPENED TO YOUR BULLSHIT ASS ARTICLE YOU WROTE CLAIMING 77 MILLION CREDIT CARDS STOLEN YET NOT ONE SINGLE CASE OF FRAUD?

QUALITY FUCKING REPORTING THERE

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TheDudeOfGaming

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Edited By TheDudeOfGaming

No Caption Provided
Too soon?
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Nettacki

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Edited By Nettacki
@MAST: You may have very good points, but if you do become a victim of ID theft you'd best be prepared to eat your hat.
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SeriouslyNow

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Edited By SeriouslyNow
@MrAristocrates said:
" @SeriouslyNow:  I've seen people asking, on this site, that Sony compensate them for purchases they couldn't make because they canceled their credit cards. Or, again, the "THEY WAITED A WEEK KILL THEM ALL" stories that have been my main issue with the way people have been commenting, because they didn't wait to tell us anything.Seriously, someone on joystiq said they were boycotting all of Sony's products due to poor security. Including TVs and home stereos. "
Yeah but that's not them complaining about anything beyond what's been reported. Surely it's a valid consumer choice to boycott products brands too.
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GT-Man

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Edited By GT-Man

BOOOYY am I glad that I had not bought anything on the PLS but then again I wish I bought something atleast :(
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MrAristocrates

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Edited By MrAristocrates
@SeriouslyNow:  I've seen people asking, on this site, that Sony compensate them for purchases they couldn't make because they canceled their credit cards. Or, again, the "THEY WAITED A WEEK KILL THEM ALL" stories that have been my main issue with the way people have been commenting, because they didn't wait to tell us anything.

Seriously, someone on joystiq said they were boycotting all of Sony's products due to poor security. Including TVs and home stereos.
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Superdude201

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Edited By Superdude201

From the way this reads to me, aren't these credit card details just referring to SOE MMO accounts. So this happened in addition to the whole PSN network fiasco and the information taken from that attack?

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MAST

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Edited By MAST
@WinterSnowblind said:

" @MAST: The developer article you're referring to was a Sony propriety developer..  Shockingly, they said that people were acting like babies.  Once again, people have lost ALL of their personal details, twice in some cases, which puts us at very large risk of identity fraud, if not credit card theft..  If that's not the type of thing to get angry over, what is? "

Umm, wrong. Just Add Water is not owned by Sony. Yes, Sony has published one of their games, but they aren't dedicated to Sony or anything. Hell, if you simply go to their website and look at their "about" page, they state that they developer for all platforms, including the Xbox 360. So yeah...
Additionally, Patrick Klepek wouldn't have linked that article on his personal twitter if he didn't at least somewhat agree with it. So add him to the list of reasonable people who think this whole situation has been blown waaaaayyyy out of proportion.

I'm not saying people should be all "Hurray! My personal info has been stolen! Yippee!" However, the extent with which people are bitching, raging, freaking out, and generally going apeshit over this whole situation is beyond ridiculous.

You know what this remind me of? The way people freaked out and went hysterical over swine flu. I'm willing to bet that the odds of my personal info being used against me, or my credit card being used by the hackers is about as likely as me dying from swine flu. I'm so confident of that, that I've literally done nothing over this PSN issue, even though I had all my info entered into my PSN account, including my current bank card. I'm willing to not do anything about this, not react in any way whatsover, just to prove a point... The point being, that the odds of bad things coming from your personal info/credit card info being stolen from PSN is almost zero.

Everyone just needs to shut the fuck up. Get mad if/when your personal info or credit card info gets used maliciously, not before... At this point, the only "bad" thing that has happened to any of us, is that we've been without online play for a couple weeks, and/or we lost a couple hours calling in to cancel a credit card. That's it... And you know what? Big whoop!
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chriskelly123

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Edited By chriskelly123

one of my mates has lost around £300 :P  not cool

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penguindust

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Edited By penguindust

Oh yeah, I should trust these people with my money. 

 
I hope EA is watching this because if they were to fall to the same intrusions, then they'd lose my future MMO business.  I was thinking of checking out DCU Online, but not any more.  These constant alerts just aren't funny.  
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WinterSnowblind

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Edited By WinterSnowblind
@MAST: The developer article you're referring to was a Sony propriety developer..  Shockingly, they said that people were acting like babies.  Once again, people have lost ALL of their personal details, twice in some cases, which puts us at very large risk of identity fraud, if not credit card theft..  If that's not the type of thing to get angry over, what is?
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SeriouslyNow

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Edited By SeriouslyNow
@MrAristocrates said:
" @WinterSnowblind: I'm not defending Sony against claims of poor security. Never have. That is absolutely their responsibility,I'm tired of people pinning other shit on them, though. "
Like what?  What else are people complaining about? 
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Vexxan

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Edited By Vexxan
@TadThuggish said:
" Boy, Sony sucks at everything. "
No more needs to be said. This is unbelievable...
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xseedx

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Edited By xseedx

i just checked - bought my ps3 in '09, so i'm pretty much safe right?
Located in Germany btw...

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MaddProdigy

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Edited By MaddProdigy

Sony is so fucked

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Xsheps

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Edited By Xsheps

I already threw out my PS3.

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EnterpriseE

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Edited By EnterpriseE
@Swordfish9:  Oh man that made my day. LOL!! At least its not as bad as we once feared it to be. Hopefully by Saturday we all will be back to Online gaming on PS3.
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Pinworm45

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Edited By Pinworm45
@MordeaniisChaos said:
@m0rdr3d said:
"

Nice going, Sony!  "Meh.  They were mostly expired cards.  Why secure em."

Don't think I'll be doing business with those pricks ever again.  Anyone wanna buy a PS3 Slim?

"
Except they were secure. Just separate.
But hey, feel free to be a big baby about all of this and act like Sony fucked you in the ass with a steel rod. Also, SOE is totally separate from the Playstation division. Sony is so big with so many parts, it's basically a confederation, in business form. Blaming one division for the failing of another is just silly.
"
Not wanting to buy a product from a company that not only leaks your personal information and credit card details, but then acts like it's not a big deal: being a big baby.

By the way, all of those parts failed, not just one. So good job. Keep on fighting the good fight.
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zonikjj

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Edited By zonikjj

That's not good. Check yo credit reports!

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SK2

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Edited By SK2

They are so inconsistent with these reports it's getting a little freaky.

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WilliamRLBaker

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Edited By WilliamRLBaker


I love the terms Sony continually uses...maybe, may have, possibly and oh unlikely your credit cards are out in the wild...

 

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selbie

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Edited By selbie

Sony, just because they are expired, does not mean the personal data associated with them is expired as well. A 2011 award should go to Sony for "Biggest Cockup of the Year"

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Swordfish9

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Edited By Swordfish9

This might explain why the PSN was down....

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Hector

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Edited By Hector

Good thing I cancelled my card last week.

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SeriouslyNow

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Edited By SeriouslyNow

Those numbers sound fake.

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Caegn

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I can't say I like the way this is being reported.  "Only" 900 aren't expired.  So everyone's safe then.  Yay.

 

Except for the fact that most card issuers don't change the card number when it expires.  They issue a new one with the exact same number, only updating the expiration date.  So (assuming a standard number of users allowed the cards to renew) out of the 12,700 cards, it's likely that  at least 10,000 are compromised.  Not 900.  All you have to do is add 3-4 years to the expiration date depending on the issuer.  And since the first few numbers of the card are codes for the card type and issuer, that's not hard to figure out.

 

Sony needs to put aside it's spining of these numbers, and warn people of facts like this, instead of giving them a false sense of security by suggesting that only the 900 cards that are still active are at risk.  And if Sony won't, then the media needs to step up and do it, instead of just parroting what Sony says.

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demarcon

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Edited By demarcon
@MrAristocrates said:
" @xtrminatr:  "Investigating the possibility of an external intrusion". This is not the same thing as "your personal information may have been compromised." "
This is true, but that's really the only thing it could have meant if they took the network down for it. Sony has known within a day after when people who hacked their consoles got online. Whenever the "hackers", and I use that term loosely, have gotten back on psn with modded consoles Sony has never taken the network down, they just worked on a new firmware update quietly. For them to have taken the network down they had to know it was serious is what I'm getting at. And there should have been something in place for them to know the day of or at least within 24 hours if their security on a database was compromised.

Sony seemed to have had an attitude that they had defeated the hackers after four years of the console being untouched. They felt they were one step ahead with removing other-os and neglected to secure the user information in anything other than a plain text file with non-encrypted passwords.
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MrAristocrates

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Edited By MrAristocrates
@xtrminatr:  "Investigating the possibility of an external intrusion". This is not the same thing as "your personal information may have been compromised."
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Donos

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Edited By Donos

I saw that only 900 credit card numbers had been exposed and I =)'d.

Then i saw they were 900 new numbers from another database and I *facepalm*'d.

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Portis

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Edited By Portis
@zoner said:
" awesome man "
This post made me laugh, in regards to what the news story actually is.

I realize it was just this guy trying to get that dumb quest, but still funny.
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demarcon

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Edited By demarcon

" @MrAristocrates said:

" @Saga said:

" @MrAristocrates: 

From what I understand, 48 hours after PSN went down there were rumors that the network had gotten hacked. It wasn't until 5 or 6 days later that Sony finally admitted that this had happened. They  went out of their way to fool customers by stating in a pop-up message  that the "Network is down due to maintenance" when trying to log into PSN. Actually, that message is still on today. Am I lying? As far as I'm concerned that is deceiving behavior.

As far as credit monitoring. What I suggested is not unheard of. Many companies have fallen victims to this type of activity and they offer customers a year of credit monitoring. A 3 month PSNplus card is $17.99 (approx $5.99 a month.) The service for credit monitoring is $9.99 per month or $7.99 per month if you pay the whole year. So Sony puts customers information at risk and throws $5.99 to each customer and we are supposed to feel satisfied?

You are right that GeoHot is old enough to know what he was doing. However, what he did was not a criminal act. That is why he never got arrested just sued by Sony. Sony should learn from Apple who just did what they had to do to secure the iphones after GeoHot jail-broke the phone. Or they could have put him in their payroll like Google did. The fact of the matter is that the arrogance of Sony executives got the best of them and now we are paying for them.
"

Yes. Rumors. Because most giant companies trust rumors above their own investigations. They found out Monday, we found out Tuesday. It's not hard.

As far as I'm aware, the maintanance message comes on anytime there is network downtime (likely because it is the most frequent cause of downtime), and they can't update it because, in case you haven't noticed, PSN is down. If I call you, then my phone's battery dies, and it turns out what I said earlier was wrong, I didn't willfully decei ve you, I was acting upon the information I had. I'm sure you would have preferred Sony delayed the investigation to send out a system update just to change that phrase.

EVERY SINGLE NEWS POST I've read on the subject includes the line "free download," but everyone always ignores that and jumps straight on the PSN+. What you suggested (a year of those services), would cost 120 dollars per account (sorry, using the first number), would cost Sony over 9 billion 240 million dollars, and that's if those companies agree. It would be a huge waste of money. I'm surprised we're getting anything at all, especially since people keep whining about compensation (many times I have heard, "I don't care about my details, what am I getting out of this?" or something to that effect).When a console is cracked, most people exploit it to pirate games. Sony was trying to protect their investments. I may not agree with the way they went about it, but it's true. "
It shouldn't have taken Sony 5 days to tell customers "yeah it might have been hacked, and it took them that long. They updated their blog on April 22nd to say "we are investigating the possibility of an external intrusion." The email I received said that it happened between April 17 to April 19. On April 21st they took the service down and just said "We’re aware certain functions of PlayStation Network are down. It may be a full day or two before we’re able to get the service completely back up and running. Please stay tuned to this space for more details, and we’ll update you again as soon as we can."

They had to have known that something was wrong at that point, even without knowing what data was stolen. There is a government investigation into them waiting, and for good reason.

 The scarier part about this is the possibility of it being an inside job of employees who were fired 2 weeks earlier from SoE. If they are the ones who knew the weaknesses they could also know how to get the passwords that were hashed, seeing as how nothing was encrypted.

Also, no one is telling you to cancel your credit card, they are saying get a new card issued to you. Even the slightest possibility of someone having your card in a huge list is enough of a reason to make a simple phone call and get a new card mailed to your house.
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MrAristocrates

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Edited By MrAristocrates
@xenexprime:  I have called one person in this thread a fanboy. Coincidentally, that person was me. What are you talking about?
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xenexprime

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Edited By xenexprime

you know how many companies get information about customers hacked out of their databases on a daily basis? credit cards, names addresses, scammers and hackers already know most of this by simply mining your facebook page, it boggles the mind how people are so dumb about privacy on the internet, just as your ISP can see everything your doing and send you letter to cease and desist, a hacker can see everything you do on your PC if your not careful, having worked fixing others people computers for the past 10 years I can tell you that most Americans and users have no idea how to properly keeps their computers safe and secure, I am no way defending Sony, but I think people need to realize it happens everyday and it can happen to any company, it was Sony's turn today, perhaps tomorrow it is someone else's, it is the world we live in.

Learn from it and move on.

Oh and   @WinterSnowblind  My name being blue means nothing, I am a Huge PC gamer and barely touch my Consoles, yes Consoles as I own all 3 + a PsP and DSi, so I got no idea where your going with that fanboy nonsense.

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CommanderZx2

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Edited By CommanderZx2

So the UK has been unaffected by the CC leak?

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MAST

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Edited By MAST
@EgoCheck616 said:

" @MrAristocrates said:

" @WinterSnowblind said:

" @MrAristocrates said:
" @Tekkor said:
" You have to be either an employee of Sony or have a Sony fanboy tattoo to be defending them at this point. "
Or do any research whatsoever. "
I find it highly amusing that it's only the people with blue usernames (and KaosAngel, who's a Sony fanboy anyway) defending them at this point. But please, point me in the direction if this research that I've clearly skipped over, that nulls the fact they've lost my personal details and maybe even my credit card information twice.
"
Maybe it's because the people with the blue usernames aren't posting in the first article they see without looking anything else up. I'd be a lot more open to what you had to say if you weren't so rude about it.Also, again, research. We still don't have any evidence that the PSN credit card info was even accessed.I declare the word "fanboy" to be a variation on Godwin's law, in that someone will always bring it up. "
Fanboy. "
 If it's only blue usernames defending Sony, then that's pretty telling. Because it means the people that have a PS3 as their primary console, the people that are really invested in Sony, don't really feel like this is that big of a deal, and they are the ones that really matter because they are most effected by this.

People that don't have their usernames in blue (even some that do have their name in blue) are probably PC/Xbox fanboys. So of course they are going to try and run Sony into the ground, and make as big of a deal out of this situation as they possibly can, because they want to try and make Sony look bad out of some creepy loyalty to Microsoft, and their current toy.
Honestly, I'm willing to bet that most of the people on this website that are crying out against Sony right now are the same people that have started threads saying that "Xbox is better than Sony." I bet almost none of it is legitimate anger at Sony. I mean, of course you will say it is, but we all know that it's really just 360 fanboys trying to take advantage of this situation in order to make Sony look bad so that you "win" and can say "See! Just another reason why the 360 is better!"

In addition, are you new to the internet or something? The internet is the place where people always blow things out of proportion. I'm pretty sure that's the primary use of the internet, and the reason it was invented. There are a small number of reasonable people that will try and keep situations in their proper place (kinda like what's happening now with people defending Sony), but it never works.

I really appreciate one of Patrick Klepek's tweets the other day. He linked to an article that was basically a game dev saying that people are idiots, that this situation isn't as big of a deal as people are making it out to be, and that everyone that's bashing Sony just needs to shut the fuck up. The article was pretty dead on. He should have posted it as a news article on our front page...
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MrAristocrates

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Edited By MrAristocrates
@Saga said:
" @MrAristocrates: 

From what I understand, 48 hours after PSN went down there were rumors that the network had gotten hacked. It wasn't until 5 or 6 days later that Sony finally admitted that this had happened. They  went out of their way to fool customers by stating in a pop-up message  that the "Network is down due to maintenance" when trying to log into PSN. Actually, that message is still on today. Am I lying? As far as I'm concerned that is deceiving behavior.

As far as credit monitoring. What I suggested is not unheard of. Many companies have fallen victims to this type of activity and they offer customers a year of credit monitoring. A 3 month PSNplus card is $17.99 (approx $5.99 a month.) The service for credit monitoring is $9.99 per month or $7.99 per month if you pay the whole year. So Sony puts customers information at risk and throws $5.99 to each customer and we are supposed to feel satisfied?

You are right that GeoHot is old enough to know what he was doing. However, what he did was not a criminal act. That is why he never got arrested just sued by Sony. Sony should learn from Apple who just did what they had to do to secure the iphones after GeoHot jail-broke the phone. Or they could have put him in their payroll like Google did. The fact of the matter is that the arrogance of Sony executives got the best of them and now we are paying for them.
"
Yes. Rumors. Because most giant companies trust rumors above their own investigations. They found out Monday, we found out Tuesday. It's not hard.

As far as I'm aware, the maintanance message comes on anytime there is network downtime (likely because it is the most frequent cause of downtime), and they can't update it because, in case you haven't noticed, PSN is down. If I call you, then my phone's battery dies, and it turns out what I said earlier was wrong, I didn't willfully decei ve you, I was acting upon the information I had. I'm sure you would have preferred Sony delayed the investigation to send out a system update just to change that phrase.

EVERY SINGLE NEWS POST I've read on the subject includes the line "free download," but everyone always ignores that and jumps straight on the PSN+. What you suggested (a year of those services), would cost 120 dollars per account (sorry, using the first number), would cost Sony over 9 billion 240 million dollars, and that's if those companies agree. It would be a huge waste of money. I'm surprised we're getting anything at all, especially since people keep whining about compensation (many times I have heard, "I don't care about my details, what am I getting out of this?" or something to that effect).

When a console is cracked, most people exploit it to pirate games. Sony was trying to protect their investments. I may not agree with the way they went about it, but it's true.
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IncredibleBulk92

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Edited By IncredibleBulk92

Do they plan on emailing the people who's accounts they've lost?  Sounds like the right thing to do seeing as they seem to already have enough information to tell that those cards are expired.  


This is like a textbook example of how not to handle a total failure of your security systems.  
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tourgen

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Edited By tourgen

wait, so only 900 people are playing SOE games with active accounts?  Hehe I just skimmed the article.  Couldn't care less at this point - already changed all my similar passwords and made sure they didn't have my CC info.

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Enigma777

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Edited By Enigma777
@Saga said:
" @MrAristocrates: 
They  went out of their way to fool customers by stating in a pop-up message  that the "Network is down due to maintenance" when trying to log into PSN. Actually, that message is still on today. Am I lying? As far as I'm concerned that is deceiving behavior."
That's just the standard message that pops up when the network is down or when the system encounters specific network errors. I'd hardly call that "going out of their way to fool customers" since it's just a normal automated message....
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Saga

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Edited By Saga
@MrAristocrates: 

From what I understand, 48 hours after PSN went down there were rumors that the network had gotten hacked. It wasn't until 5 or 6 days later that Sony finally admitted that this had happened. They  went out of their way to fool customers by stating in a pop-up message  that the "Network is down due to maintenance" when trying to log into PSN. Actually, that message is still on today. Am I lying? As far as I'm concerned that is deceiving behavior.

As far as credit monitoring. What I suggested is not unheard of. Many companies have fallen victims to this type of activity and they offer customers a year of credit monitoring. A 3 month PSNplus card is $17.99 (approx $5.99 a month.) The service for credit monitoring is $9.99 per month or $7.99 per month if you pay the whole year. So Sony puts customers information at risk and throws $5.99 to each customer and we are supposed to feel satisfied?

You are right that GeoHot is old enough to know what he was doing. However, what he did was not a criminal act. That is why he never got arrested just sued by Sony. Sony should learn from Apple who just did what they had to do to secure the iphones after GeoHot jail-broke the phone. Or they could have put him in their payroll like Google did. The fact of the matter is that the arrogance of Sony executives got the best of them and now we are paying for them.
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fox01313

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Edited By fox01313

Wonder how many of the stolen credit cards go to the diehard fans of PS Home beta, maybe this might get them to reconsider buying things for it, that is if the weeks long delay of being able to play PS Home hasn't sent them packing/mad.

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m0rdr3d

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Edited By m0rdr3d
@MordeaniisChaos said:
" @Phoenix87 said:
" Even 1 exposed is too many. "
Oh shut up. Unless you are a 1 man, top security firm, I think I'll just assume that your another whining prick. Nothing is perfect. Even military body armor can't stop every round. How can you expect it to be any different for cyber security? 900 isn't that bad, especially if the people know about it. If you have a credit card and you don't keep an eye on your account, especially when you've been notified of this kind of event, your just asking for it. It sucks, maybe they could have done better, but that's a tiny number relatively speaking, and it's not like they just gave em out to criminals. Why blame the people who spent 4 years planning a bank heist when you can blame the bank, right?

/sigh

@m0rdr3d said:
"

Nice going, Sony!  "Meh.  They were mostly expired cards.  Why secure em."

Don't think I'll be doing business with those pricks ever again.  Anyone wanna buy a PS3 Slim?

"
Except they were secure. Just separate.
But hey, feel free to be a big baby about all of this and act like Sony fucked you in the ass with a steel rod. Also, SOE is totally separate from the Playstation division. Sony is so big with so many parts, it's basically a confederation, in business form. Blaming one division for the failing of another is just silly.
"


@MordeaniisChaos:
Except that they actually weren't secure because Sony just told you the hackers got them.  But hey, feel free to be a big Sony fanboy and "act like Sony fucked you in the ass with a steel rod"...and you liked it.

And, for the record, I didn't say I'd never buy another Sony TV (I probably won't since they're needlessly more expensive).  Just don't plan on buying anything on their shitty networks.  If this happens on XBL, the same goes for them.

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MrAristocrates

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Edited By MrAristocrates
@Tekkor:  You said it was impossible to defend Sony. I'm saying that you can, but not against what you meant. It's a misunderstanding. Leave it.
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WaylonJennings

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Edited By WaylonJennings

Thank Christ I can't afford a credit card.

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Tekkor

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Edited By Tekkor
@MrAristocrates: 

As you saw I deleted my post right after posting it as I just didnt feel it was needed. You have your opinion. You singled out my earlier post to the effect of I had not done any research. Ive read all the news on this issue. Its disgraceful and unacceptable in MY OPINION.

You telling me that maybe I need to do more research is honestly just insulting. Am I somehow going to research that they didnt lose my personal information? If not then there is no purpose to your reply to my post. 
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MrAristocrates

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Edited By MrAristocrates
@Tekkor: My point (which, I admit, was not made clear) wasn't that the security issues weren't Sony's fault (they were), but that several other things that people are criticizing them for, like not responding promptly, can easily be defended because Sony didn't do anything wrong in those situations.
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MeatSim

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Edited By MeatSim

This news just keeps getting better and better.

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bilbomarks

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Edited By bilbomarks
@MrAristocrates: Double, well said. 
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Agent47

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Edited By Agent47
@MrAristocrates: Well said.