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Sony Online Outlines 'Make Good' Plan to MMO Subscribers, More to Come

Good luck with identity theft. Have Batman-inspired masks.

In an effort to satisfy subscribers that suddenly found themselves unable to play their favorite MMOs, and were, perhaps, a bit raw over the handling of the messaging regarding the breach of customer information on its network, Sony Online Entertainment has announced an initial plan to offer customers some free services across its stable of MMO titles.

From a press release issued last night:

 Night Owl?
 Night Owl?

SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down. It is also in the process of outlining a "make good" plan for its PlayStation3 MMOs (DC Universe Online and Free Realms). More information will be released this week.

In addition to the 30 free days across all titles, SOE announced via the game's Facebook page that DC Universe Online players all shall receive "Batman-inspired" masks for their trouble.

So, do you feel satisfied yet?
Alex Navarro on Google+

54 Comments

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Nightfang

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Edited By Nightfang
@jNerd said:
" Nice masks... "
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McShank

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Edited By McShank
@JohnPaulVann said:
" @McShank said:
" @buft said:
" the compensation plan is stupid, i no longer have my PS3 but my identity and credit card information where held on their server, i get squat and the people who this affected more got not much more. "
If you don't own a PS3 anymore then they why would you get anything? What has happened to you from all of this? Nothing. And everyone who has a ps3 atm will be compensated for the downtime in some way. No free internet game for 2 weeks is not that bad. "
Gee, I guess you think identity theft isn't a big deal. Wait till somebody snags your social security number and maybe you'll think different. "
If that happens then O well, I guess they can take the money outta my account and use my name for stuff.. to bad my credit isn't perfect so GL with getting credit cards.. I dont keep alot of cash in my account so they wont get rich. And im a student so unless they do things with my info in my state i doubt it will go for long without me being contacted. And has your info been taken from this? NO, has mine? No, has anyone else's? Nope.. so i dont see the problem.
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deactivated-5865c6a5c9438

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My face is a batman inspired mask which I use to get my way -through fear.

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Xsheps

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Edited By Xsheps

Lousy game anyways -- a 67 on Metacritic for the PS3?   Come on now.

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eccentrix

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Edited By eccentrix

Nice work on the tagline for this story.

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penguindust

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Edited By penguindust

Finally, a chance to be Jamaican Batman;  BatMON

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steelknight2000

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Edited By steelknight2000

So....the Joker did it?

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ProfessorEss

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Edited By ProfessorEss

I'll give it to Sony on this one.
Free mask. That is absolutely hilarious.

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xpgamer7

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Edited By xpgamer7

I feel like they had a bunch of failed batman masks and needed to get rid of them.

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NinjaTard

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Edited By NinjaTard

Not good enough...I have a lifetime membership, do they plan to give me a super drug that keeps me alive for exactly the number of days they were offline? A mask, really? Maybe if it was a real mask then it would be a start but all in all this game hasn't delivered on it's promises as it is and now it's offline and unplayable while they offer up a piece of in game gear? Screw that noise!

I am just pissed at Sony and at whoever was responsible, it's ridiculous the mess this crap has created.

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gordjt

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Edited By gordjt

I wonder if the "1 day for each day the system is down" counts towards the SOE servers which were taken down a few days ago, or the PSN servers which have been out a couple weeks.

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MrAristocrates

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Edited By MrAristocrates
@JohnPaulVann said:
" @MrAristocrates said:
" @JohnPaulVann:  He's not using their service anymore. He has no way and no right to collect compensation. "
Why the fuck does it matter if he's using the service? When he did use the service he did so under the reasonable presumption that his personal data would not be leaked. Under your rule, if, say, your former psychiatrist decided to leak the contents of your consultations then you would not have any "way or right" to collect compensation. That's batshit crazy (it's also not the law in the US). "
That's not the same. You can remove a credit card number, and Sony didn't willfully give up anything, so your analogy doesn't work. He can't collect compensation because he doesn't use the service through which they're giving the rewards. If he was smart, he would have removed his info when he stopped using the service. Nothing is impenetrable.
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deactivated-5c468a9482ba9

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Oh wow, a fake mask in a game for exposing their credit card information? Truly you are Saints Sony. Bless your hearts.

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JohnPaulVann

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Edited By JohnPaulVann
@MrAristocrates said:
" @JohnPaulVann:  He's not using their service anymore. He has no way and no right to collect compensation. "
Why the fuck does it matter if he's using the service? When he did use the service he did so under the reasonable presumption that his personal data would not be leaked. Under your rule, if, say, your former psychiatrist decided to leak the contents of your consultations then you would not have any "way or right" to collect compensation. That's batshit crazy (it's also not the law in the US).
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MrAristocrates

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Edited By MrAristocrates
@JohnPaulVann:  He's not using their service anymore. He has no way and no right to collect compensation.
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Jayzilla

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Edited By Jayzilla
@Cameron said:
" Let's be honest, no one's favorite MMO is made by SOE. "
/thread?
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Milkman

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Edited By Milkman

"Look, we're trying here. Just...please...here! Take this Batman-inspired mask! Just take it!"

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caryrabbit

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Edited By caryrabbit

what a joke

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JohnPaulVann

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Edited By JohnPaulVann
@McShank said:
" @buft said:
" the compensation plan is stupid, i no longer have my PS3 but my identity and credit card information where held on their server, i get squat and the people who this affected more got not much more. "
If you don't own a PS3 anymore then they why would you get anything? What has happened to you from all of this? Nothing. And everyone who has a ps3 atm will be compensated for the downtime in some way. No free internet game for 2 weeks is not that bad. "
Gee, I guess you think identity theft isn't a big deal. Wait till somebody snags your social security number and maybe you'll think different.
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McShank

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Edited By McShank
@buft said:
" the compensation plan is stupid, i no longer have my PS3 but my identity and credit card information where held on their server, i get squat and the people who this affected more got not much more. "
If you don't own a PS3 anymore then they why would you get anything? What has happened to you from all of this? Nothing. And everyone who has a ps3 atm will be compensated for the downtime in some way. No free internet game for 2 weeks is not that bad.
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JohnPaulVann

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Edited By JohnPaulVann

Stop hating on Sony, people. I'm starting to suspect all the negativity is just thinly veiled race hate.

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lacke

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Edited By lacke

So does this mean that old non-subscribing customers get 30 days? If so, I would love to check out the current state of SWG.

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benjaminajacobs

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Edited By benjaminajacobs

I would maybe be happy with this if maybe I didn't already buy a Lifetime Subscription to this MMO.

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MrAristocrates

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Edited By MrAristocrates

I legitimately don't understand this. I mean, it's a nice mask, but... bizarre.

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QKT

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Edited By QKT

i like how psn gets a game and free stuff (through PS+) and all people get here is an in-game item that probably wont suit 90% of their characters, and that everyone has.

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Sayishere

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Edited By Sayishere

b4tm4n

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deactivated-5d7bd9e4bef30

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Sony will have to pay for my medical expenses/fines when I go out and dress up as a knock-off Batman and act as a vigilante in real life since I can't get my online fix!


Then I'll be satisfied
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Nokterian

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Edited By Nokterian

No sony you shattered our believe in thrust to give you my personal information and with that i salute you for not doing so and also not buying future products since my personal information is on the street.

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Davvyk

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Edited By Davvyk

Nothing like an item that the whole player base also has to make me feel special...

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nintendoeats

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Edited By nintendoeats
@Ahmad_Metallic: It's not just you.
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AhmadMetallic

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is it me or is the caption for this article fucking brilliant ?

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Vexxan

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Edited By Vexxan

B4TM4N!

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Crono

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Edited By Crono

I won't settle until I get a real Batman mask.

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buft

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Edited By buft

the compensation plan is stupid, i no longer have my PS3 but my identity and credit card information where held on their server, i get squat and the people who this affected more got not much more.

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craigbo180

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Edited By craigbo180

Batman masks hey...



all is forgiven.
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Spiritof

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Edited By Spiritof

This isn't The Matrix Online reboot I was hoping for.

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pkhilson

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Edited By pkhilson

ALL IS FORGIVEN!!

.
.
.
.

..
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.
.
.

:(
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Hailinel

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Edited By Hailinel

Busted Online, Have Batman.

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Skullomania

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Edited By Skullomania

I'm always inspired by Batman.

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WinterSnowblind

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Edited By WinterSnowblind

What about my Clone Wars Adventures subscription?

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AmericanNinja

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Edited By AmericanNinja

Yep I am happy with this.

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scarace360

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Edited By scarace360

The Make good pla nshould have been to remake DCU so that it is good.

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crusader8463

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Edited By crusader8463
@Meatsim said:
" I want to be Batman not someone who kind of looks like Batman. "
Then play one of the Batman games. Not that complicated.
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RIDEBIRD

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Edited By RIDEBIRD
@Cameron: I'd say WoW is my favorite of all time, but SWG (before it got raped to oblivion) and Planetside aren't far from that spot. Still have some love in my heart for those two excellent games.

Of course everything they've made ever since has been quite shit, starting with aforementioned rape. Hoping Planetside Next can correct that.
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MeatSim

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Edited By MeatSim

I want to be Batman not someone who kind of looks like Batman.

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NeilRapalee

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Edited By NeilRapalee

You know if Sony sent me a real one of these so I could wear it to work then maybe I would think about some time in the future giving them more money.

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Commisar123

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Edited By Commisar123

gee guess what Sony I still don't want to play DCU

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Cameron

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Edited By Cameron

Let's be honest, no one's favorite MMO is made by SOE.

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jNerd

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Edited By jNerd

Nice masks...

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knownspace

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Edited By knownspace

Servers full of Batman!