PC crashing issue

#1 Posted by Neezie (105 posts) -

I just got the game from amazon and installed it, and whenever I try to launch it the game crashes on the beginning load screen. Anyone else have this problem?

#2 Posted by AlexW00d (6056 posts) -

Someone somewhere probably does have this problem, sure, but until you give us a bit more of the specifics we can't really help.

#3 Posted by Neezie (105 posts) -

When I first launched the game it opened up the config tool, but it only shows this much of it. I did what I could and when I quit it saved my settings. Whenever I launch the game it goes into the opening load screen for a few seconds, then windows says the application crashed.

#4 Posted by Ravenlight (8033 posts) -

Some questions to see where you're at:

  • Did you activate the game on Steam, or is it a standalone .exe?
  • What OS/service pack do you have?
  • What's your video card and are its drivers up-to-date?
  • Has your computer restarted since you installed the game? (If it hasn't been restarted, do that first.)
  • What resolution is your monitor set to?
#5 Posted by Neezie (105 posts) -

@Ravenlight: It's from Origin, I have activated it from origin and as a standalone .exe. I am running Windows 7 SP 1. I have a nvidia GeForce GTX 560M and it's drivers are up to date. I have restarted a few times and uninstalled and reinstalled. My monitor is at 1920x1080.

#6 Posted by Ravenlight (8033 posts) -

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