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    Daybreak Games, formerly known as Sony Online Entertainment, is best known for their popular MMOs such as EverQuest, DC Universe Online, and PlanetSide. In 2020, Daybreak Games split into three separate development studios while the publishing side remained known as Daybreak Games.

    Bad News: All Sony Online Games Taken Offline, Due to That Whole 'External Intrusion' Thing [UPDATED]

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    alex

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    Edited By alex
    UPDATE: Sony just sent out a press release explaining the reason for the SOE outage, confirming that user information was stolen from the SOE servers in two separate incidents on April 16th and April 17th, 2011. Apparently, most of it was from an outdated database that mostly held expired credit card info. So says the release in greater detail:

    This information, which was discovered by engineers and security consultants reviewing SOE systems, showed that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007.  The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain.

    So, if you live in America, good news everyone! Your SOE customer info is probably safe. As for the rest of the world? Bad news, everyone! Your (hopefully) old credit card/debit card info may have been compromised. There is additional info on the situation over at SOE's website, including steps to take if your information was, in fact, compromised.

    --

    They say "when it rains, it pours." For Sony, these past couple of weeks have been less a pour and more of an end-of-Deep Impact brand of killer tidal wave. With the PlayStation Network still down and Sony still working on repairing the service's infrastructure in the wake of the intrusion by hackers that maybe-involved-your-identity-getting-stolen-but-possibly-it-didn't-but-more-likely-it-did, now yet another bit of bad news has befallen the beleaguered publisher.

    No Caption Provided
    Sony Online Entertainment, the MMO arm of Sony's games division, put up notice today that it had taken down all of its online servers due to the "external intrusion" that Sony Computer Entertainment has been investigating relating to PSN. Though SOE's PC operations had thus far remained largely unaffected, intermittent website issues had been reported and acknowledged as early as April 21st, around the same time Sony opted to take the PlayStation Network down.

    So reads the statement on Station.com:

    "We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday)."

    SOE would not elaborate on that statement when we asked.

    SOE maintains a number of MMO franchises, including EverQuest, PlanetSide and DC Universe Online. While we don't know if the Monday timeframe is definite or just some kind of "high level ballpark estimate," we'll keep an eye on Station.com and update this story with new information that becomes available.
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    alex

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    #1  Edited By alex
    UPDATE: Sony just sent out a press release explaining the reason for the SOE outage, confirming that user information was stolen from the SOE servers in two separate incidents on April 16th and April 17th, 2011. Apparently, most of it was from an outdated database that mostly held expired credit card info. So says the release in greater detail:

    This information, which was discovered by engineers and security consultants reviewing SOE systems, showed that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007.  The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain.

    So, if you live in America, good news everyone! Your SOE customer info is probably safe. As for the rest of the world? Bad news, everyone! Your (hopefully) old credit card/debit card info may have been compromised. There is additional info on the situation over at SOE's website, including steps to take if your information was, in fact, compromised.

    --

    They say "when it rains, it pours." For Sony, these past couple of weeks have been less a pour and more of an end-of-Deep Impact brand of killer tidal wave. With the PlayStation Network still down and Sony still working on repairing the service's infrastructure in the wake of the intrusion by hackers that maybe-involved-your-identity-getting-stolen-but-possibly-it-didn't-but-more-likely-it-did, now yet another bit of bad news has befallen the beleaguered publisher.

    No Caption Provided
    Sony Online Entertainment, the MMO arm of Sony's games division, put up notice today that it had taken down all of its online servers due to the "external intrusion" that Sony Computer Entertainment has been investigating relating to PSN. Though SOE's PC operations had thus far remained largely unaffected, intermittent website issues had been reported and acknowledged as early as April 21st, around the same time Sony opted to take the PlayStation Network down.

    So reads the statement on Station.com:

    "We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday)."

    SOE would not elaborate on that statement when we asked.

    SOE maintains a number of MMO franchises, including EverQuest, PlanetSide and DC Universe Online. While we don't know if the Monday timeframe is definite or just some kind of "high level ballpark estimate," we'll keep an eye on Station.com and update this story with new information that becomes available.
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    Funkydupe

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    #2  Edited By Funkydupe

    Blasted SkyNet!

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    Portis

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    #3  Edited By Portis

    Good lord.

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    Bacchus

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    #4  Edited By Bacchus

    Sucks to be Sony.

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    Commisar123

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    #5  Edited By Commisar123

    yay.............................

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    masonl87

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    #6  Edited By masonl87

    and not a single fuck was given that day

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    Pop

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    #7  Edited By Pop

    wow that's pretty bad, I hope they didn't get into that too, it would be crazy if they(the hackers) did.

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    ttocs

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    #8  Edited By ttocs

    More?  This keeps piling on...At least it's not a new issue, but interrupting more services is never good for the fans.

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    craigbo180

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    #9  Edited By craigbo180

    It just keeps getting worse and worse for Sony.

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    gordjt

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    #10  Edited By gordjt

    This sucks, I was hoping to play some DCUO when the PSN comes back online (hopefully) this week...

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    RIDEBIRD

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    #11  Edited By RIDEBIRD

    For fucks sake! I used my fucking credit card to sign up for DCUO. I cannot fucking believe how utterly terrible Sony are at handling their shit.


    GAH
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    Scooper

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    #12  Edited By Scooper

    I feel sorry for Sony.

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    Make_Me_Mad

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    #13  Edited By Make_Me_Mad

    In a few days, they'll be telling everyone that they may want to change their credit card information for a second time, won't they?

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    carlthenimrod

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    #14  Edited By carlthenimrod

    Star Wars Galaxies has become self-aware.

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    teh_destroyer

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    #15  Edited By teh_destroyer
    @Funkydupe said:
    " Blasted SkyNet! "
    yeah, sony is being held hostage by that army of robots that Giantbomb pushed back.
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    MachoFantastico

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    #16  Edited By MachoFantastico

    Star Wars Galaxies is doomed!

    Oh wait...

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    Little_Socrates

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    #17  Edited By Little_Socrates

    This is just getting silly.

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    Swordfish9

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    #18  Edited By Swordfish9

    Wat them Skynet are back!!

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    DonPixel

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    #19  Edited By DonPixel

    Brand killing tidal wave indeed, shame. 

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    SeriouslyNow

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    #20  Edited By SeriouslyNow
    @carlthenimrod said:
    " Star Wars Galaxies has become self-aware. "
    It took itself offline.  Seems a pretty fair sign of intelligence.  Or maybe it just got locked an in a teleport screen.
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    deactivated-64d26467db8de

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    So, MMOs have been playable throughout the PSN outage and they're only now being taken offline? Please pardon my ignorance about these types of stories, until last week I thought "servers" were those people who bring food to you at fancy tablecloth and metal cutlery restaurants.

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    StealthRaptor

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    #22  Edited By StealthRaptor

    Finally some bad news that doesn't affect me.

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    Azteck

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    #23  Edited By Azteck

    Jesus, Sony cannot catch a break it seems

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    Afroman269

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    #24  Edited By Afroman269

    All we need now is for a kill code that is accidentally sent out and fucks all the Blu
    Ray drives in all PS3s.

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    Sayishere

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    #25  Edited By Sayishere

    Im glad i dont play SWG anymore :P

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    THRICE

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    #26  Edited By THRICE

    If I was just a SOE user I would be furious. The PSN went down and Sony waited to tell us anything then dropped a bomb on us. They told those folks everything was fine and there was nothing to worry about. 


    How has Sony's PR gotten this bad in 5 years? Seriously they were on top of the world for two generations and now in the eyes of the consumer they look more like the Three Stooges than a former leader of the industry.
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    ICF_19XX

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    #27  Edited By ICF_19XX

    @Alex DC Universe Online not DC Online Universe.

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    Bertlezat

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    #28  Edited By Bertlezat

    "For Sony, this past couple of weeks has been less a pour and more of an end-of-Deep Impact brand of killer tidal wave. "  


    Wait... killer tidal wave? in Japan?
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    sameeeeam

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    #29  Edited By sameeeeam
    @Scooper said:
    " I feel sorry for Sony. "
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    jack_daniels

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    #30  Edited By jack_daniels

    Whiskey Media's weekend outage seems like a light mist as compared with this hurricane of sony's outages!

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    clstirens

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    #31  Edited By clstirens
    @THRICE said:
    " If I was just a SOE user I would be furious. The PSN went down and Sony waited to tell us anything then dropped a bomb on us. They told those folks everything was fine and there was nothing to worry about. 

    How has Sony's PR gotten this bad in 5 years? Seriously they were on top of the world for two generations and now in the eyes of the consumer they look more like the Three Stooges than a former leader of the industry.
    "
    "in the past five years"

    Not to sound troll-like, but weren't we all mocking how bad their PR was five years ago? I mean, RIIIIIIDGE RACER/Giant Enemy Crab and all that?

    I assume you mean that they were good before THAT.
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    Vexxan

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    #32  Edited By Vexxan
    @masonl87@gmail.com said:
    " and not a single fuck was given that day "
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    PrivateIronTFU

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    #33  Edited By PrivateIronTFU

    Have all 20 SOE users been informed of this?

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    kmg90

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    #34  Edited By kmg90

    Wait, they just took down other parts of Sony's online network after revealing that PSN had a network intrusion?

    WTF?

    Were they just sitting around and thinking after 2 weeks they might want to check their other services?

    Seriously!?

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    dtat

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    #35  Edited By dtat

    Wow. Sony is going under after all this.

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    Cirdain

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    #36  Edited By Cirdain
    @Vegsen said:
    " @masonl87@gmail.com said:
    " and not a single fuck was given that day "
    "
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    wickedsc3

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    #37  Edited By wickedsc3

    It just keeps getting worse for sony.

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    SpicyRichter

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    #38  Edited By SpicyRichter

    I wonder what the long term fallout of this will be vis-a-vis customer relations for Sony? A lot of friends with PS3s are PISSED right now. Now they're reaching into the PC market to piss those people off. We all know how mad dedicated MMO people can be.

    If it's down long enough, will people just move on? What kind of down time would they be looking at for them to lose a meaningful percentage of users?

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    Sambambo

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    #39  Edited By Sambambo

    I own a PS3 and my details are most likely in the hands of hackers, but this news makes me happy. Sony have an unrelenting smugness, and hopefully this will either put them in their place, or make them try harder. Win Win.

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    SeriouslyNow

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    #40  Edited By SeriouslyNow
    @clstirens said:

    " @THRICE said:

    " If I was just a SOE user I would be furious. The PSN went down and Sony waited to tell us anything then dropped a bomb on us. They told those folks everything was fine and there was nothing to worry about. 
    How has Sony's PR gotten this bad in 5 years? Seriously they were on top of the world for two generations and now in the eyes of the consumer they look more like the Three Stooges than a former leader of the industry.
    "
    "in the past five years"Not to sound troll-like, but weren't we all mocking how bad their PR was five years ago? I mean, RIIIIIIDGE RACER/Giant Enemy Crab and all that?I assume you mean that they were good before THAT. "
    I think he's lost a decade there or something.  Even so, during the middle of the PS2 era Sony got quite a lot of stick for lasers going bung just outside of warranty.
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    PrivateIronTFU

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    #41  Edited By PrivateIronTFU
    @Dtat said:
    " Wow. Sony is going under after all this. "
    Haha. No. No they are not.
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    andrewf87462

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    #42  Edited By andrewf87462

    It's just going from bad to worse at the moment for Sony.
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    RazielCuts

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    #43  Edited By RazielCuts

    We'll look back in a few years and say 'Sony who?' 

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    animateria

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    #44  Edited By animateria
    @Bertlezat said:
    " "For Sony, this past couple of weeks has been less a pour and more of an end-of-Deep Impact brand of killer tidal wave. "  

    Wait... killer tidal wave? in Japan?
    "
    Too soon.
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    Tibber

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    #45  Edited By Tibber

    glad i don't play those

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    DougQuaid

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    #46  Edited By DougQuaid

    What?! No PlanetSide or SWG?!

      
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    theveej

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    #47  Edited By theveej
    @PrivateIronTFU said:
    " Have all 20 SOE users been informed of this? "
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    shinluis

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    #48  Edited By shinluis
    @Bertlezat said:
    " "For Sony, this past couple of weeks has been less a pour and more of an end-of-Deep Impact brand of killer tidal wave. "  

    Wait... killer tidal wave? in Japan?
    "
    No
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    unsolvedparadox

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    #49  Edited By unsolvedparadox

    Another vulnerability, just discovered? How many SOE users have continued to expose themselves to additional data theft since the initial announcement/PSN takedown as a result?


    This story gets scarier and scarier...
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    Pink_o_mat

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    #50  Edited By Pink_o_mat

    Any Sony online services left unhacked?

    This edit will also create new pages on Giant Bomb for:

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