Already Running into Serious Launch Problems

  • 66 results
  • 1
  • 2
#1 Posted by BrockNRolla (1702 posts) -

So evidently the Asia and EU releases of Diablo III aren't going quite swimingly.

http://us.battle.net/d3/en/forum/topic/4926494400?page=1

Massive authentication errors for anyone with a digital copy of the game abound. Servers are being turned on and off with little to no effect. GM's are being forced to manually flag people with digital copies to let them play the game. Europe is just totally overloaded stopping people from getting in.

So what do you think, is this the typical launch day pains you expected from the game, or are you still holding out hope that servers will be adjusted and fixed by the time the NA release rolls around tonight? I for one will be going to bed and trying in the morning. I don't have the patience for that kind of nonsense.

Anyone from Asia or the EU have any horror stories to share? What has your experience been like so far?

#2 Posted by Jrinswand (1705 posts) -

And this is a surprise how? :/

#3 Posted by BrockNRolla (1702 posts) -

Here is the link to the server status in case you're interested. I've read on the b-net forums that these may or may not be accurate at times. I don't know how often this gets updated, but I have seen it change.

http://us.battle.net/d3/en/status

#4 Posted by BrockNRolla (1702 posts) -

@Jrinswand said:

And this is a surprise how? :/

Oh, I wouldn't say I'm surprised, just noting in. It's making me anxious though that there are grander problems that may need more extensive fixing that just a late night.

#5 Posted by SockemJetpack (408 posts) -

Hmm... knew there would be problems... think I might change my plan to take a nap this evening to be up for the launch at 3am.

#6 Posted by Sackmanjones (4688 posts) -

I don't plan on getting this game but it's still a bummer. Does blizzard not know their games are super popular?

#7 Posted by Zuljin (32 posts) -

EU servers are just plain busted, i got as far as the user licence stuff when launched an hour ago. But since then it just says teh server are busy/Bnet is down. Its 1:18 over here in EU its not late but i have work tomorrow... D III will have to wait till tomorrow i guess.

#8 Posted by Dagbiker (6974 posts) -

OH NO, THE END IS HERE.

#9 Posted by RVonE (4634 posts) -

Just give them some time; these guys are new at this whole multiplayer thing.

#10 Posted by Zuljin (32 posts) -

Funny thing is, i dont even want to play any multiplayer... yet i still need servers to be up.

#11 Posted by Sooty (8082 posts) -

HOW THE FUCK DO BLIZZARD NOT GET HOW TO DO ONLINE MP YET? 
 
Caps. I'm not angry but seriously, how the fuck haven't they learned yet?

#12 Posted by ShaggE (6427 posts) -

Release day for a Blizzard game? Yeah, shit's gonna be fucked.

#13 Posted by Plasticstars (171 posts) -

Wait, what? A huge developer can't get their shit together for the launch of a game that they knew would be massively popular? I am truly shocked.

#14 Posted by BrockNRolla (1702 posts) -

@Sooty said:

HOW THE FUCK DO BLIZZARD NOT GET HOW TO DO ONLINE MP YET? Caps. I'm not angry but seriously, how the fuck haven't they learned yet?

I would hate to be a community manager over on the b-net forums. The amount of anger going down over there is obscene.

#15 Posted by Zuljin (32 posts) -

Isnt this the sort of problem that Beta is supposed to help prevent?

#16 Posted by fox01313 (5069 posts) -

Always felt that the net in EU/Asia were dodgy at times or just not well set up properly with different countries trying to do different things with limiting it. Hard to tell how it will be for US servers but imagine that if nothing else the authentication might be online then playing offline recommended until they figure out what to do about the servers. That or just consolidate a bunch of the wow realms to smaller servers as the population drops while they play D3.

#17 Posted by Gargantuan (1882 posts) -

Good thing I'm gonna buy it when the local Elgiganten opens in 8 hours and 30 minutes. Hope the servers are stable then.

#18 Posted by BrockNRolla (1702 posts) -

@Zuljin said:

Isnt this the sort of problem that Beta is supposed to help prevent?

One would think.

#19 Posted by benspyda (2033 posts) -

Australians are being thrown into American servers so I hope its fixed for the US. Kinda scary that a game that can't be played single player without a server connection could have these issues.

#20 Posted by Mocca_Bear (62 posts) -

Haha, can't log in as of yet, but really not that big of a deal. It was to be expected right?

Do find it hilarious to imagine the Red Bull infused angry internet kids raging on the Blizz forums. :')

#21 Posted by pweidman (2326 posts) -

Ehh it's a big launch and absolutely to be expected imo. They'll get things sorted relatively fast is my prediction.

#22 Posted by Brunchies (2484 posts) -

If there were seperate offline/online profiles this wouldn't be as big of a problem, I understand the online server thing but it still is a bummer.

#23 Posted by xxNBxx (973 posts) -

@Sackmanjones said:

I don't plan on getting this game but it's still a bummer. Does blizzard not know their games are super popular?

I think they were as prepared as one could be. There was 2 million players that participated in the stress test. This could mean record breaking sales.

#24 Posted by SirPsychoSexy (1328 posts) -

Do you guys seriously think they have not done absolutely everything they can to make this run as smooth of possible? There isn't a team in the world that could deal with such massive game launches and get it running flawlessly right out of the gate. Of course there will be problems. Literally no one else in the world has had to deal with this type of thing on this scale.

#25 Posted by Tennmuerti (8073 posts) -

@SirPsychoSexy said:

Do you guys seriously think they have not done absolutely everything they can to make this run as smooth of possible? There isn't a team in the world that could deal with such massive game launches and get it running flawlessly right out of the gate. Of course there will be problems. Literally no one else in the world has had to deal with this type of thing on this scale.

Yep, their servers are pretty much being hit by an equivalent of a DDoS attack.

#27 Posted by Bucketdeth (8007 posts) -

No beta will prevent the issues that thousands upon thousands of people logging onto the servers at one time will cause.

#28 Posted by Irvandus (2877 posts) -

@Jrinswand said:

And this is a surprise how? :/
#29 Posted by jacksmedulla (279 posts) -

@Jrinswand said:

And this is a surprise how? :/
#30 Posted by MentalDisruption (1623 posts) -

@SirPsychoSexy said:

Do you guys seriously think they have not done absolutely everything they can to make this run as smooth of possible? There isn't a team in the world that could deal with such massive game launches and get it running flawlessly right out of the gate. Of course there will be problems. Literally no one else in the world has had to deal with this type of thing on this scale.

This. All the preparation and work in the world won't make a magic server that can handle this many requests. Anyone who thinks it was going to go smoothly doesn't know enough about whats happening when all of these people are suddenly given access.

#31 Posted by Zor (654 posts) -

@MentalDisruption said:

@SirPsychoSexy said:

Do you guys seriously think they have not done absolutely everything they can to make this run as smooth of possible? There isn't a team in the world that could deal with such massive game launches and get it running flawlessly right out of the gate. Of course there will be problems. Literally no one else in the world has had to deal with this type of thing on this scale.

This. All the preparation and work in the world won't make a magic server that can handle this many requests. Anyone who thinks it was going to go smoothly doesn't know enough about whats happening when all of these people are suddenly given access.

Well, if people could play single player offline, like most games, than things would prolly be going better. But meh... they'll have it fix in a few days, just sucks for people who wanted to play it on it release date.

#32 Edited by Seppli (10251 posts) -

Only 1 more hour of Guild Wars 2 stresstest to hold me off obsessing over Diablo 3, and not getting to play the game right away. Guess I'll just call it a night and play it tomorrow, if it's not sorted by then - rather than getting the life sucked out of me by login server clogs.

#33 Posted by sins_of_mosin (1556 posts) -

The beta servers were crap and were constantly being broken.  I don't know if it was shoddy code, poor hardware, not enough workers, or simply didn't give a fuck.  It killed any chance of me buying it because I do solo gaming and I don't want to be reliant on their crappy servers.  And yes, I also go out of town with no internet so thats another reason.

#34 Posted by WMWA (1160 posts) -

Good news is: I fixed my computer and the game is now installed and booting properly. Bad news: servers don't go live here until 3 AM my time and judging by the EU launch, wouldn't be able to play even of I do stay up that late. =\

#35 Posted by WMWA (1160 posts) -
@BrockNRolla Thanks for the advice earlier, btw
#36 Posted by Tennmuerti (8073 posts) -

i just got into the EU servers

#37 Posted by Mr_Skeleton (5144 posts) -

You would think the developer of WoW would know how to handle this...

#38 Posted by Artigkar (189 posts) -

So, I am a bit ignorant when it comes to Diablo 3. Does it allow you to log in (while the battle.net servers are up) and play single player offline if the connection to battle.net goes down? You know like how it was in starcraft 2? you could still play campaign if the connection went down, but achievments would be disabled.

#39 Posted by BrockNRolla (1702 posts) -

@wmaustin55 said:

@BrockNRolla Thanks for the advice earlier, btw

No problem. Hope it helped.

#40 Posted by BrockNRolla (1702 posts) -

@Tennmuerti said:

i just got into the EU servers

How long have you been at it trying to get on?

#41 Posted by MentalDisruption (1623 posts) -

@Zor said:

@MentalDisruption said:

@SirPsychoSexy said:

Do you guys seriously think they have not done absolutely everything they can to make this run as smooth of possible? There isn't a team in the world that could deal with such massive game launches and get it running flawlessly right out of the gate. Of course there will be problems. Literally no one else in the world has had to deal with this type of thing on this scale.

This. All the preparation and work in the world won't make a magic server that can handle this many requests. Anyone who thinks it was going to go smoothly doesn't know enough about whats happening when all of these people are suddenly given access.

Well, if people could play single player offline, like most games, than things would prolly be going better. But meh... they'll have it fix in a few days, just sucks for people who wanted to play it on it release date.

Chances are they'll still be able to play on release day. Starcraft 2 had similar issues with people getting authenticated and being able to log in, but it was resolved halfway through the release day. People just shouldn't expect to be playing the first couple hours that the server goes up in their area.

#42 Posted by Krakn3Dfx (2489 posts) -

@Dagbiker said:

OH NO, THE END IS HERE.

GET TO DA CHOPPA!

#43 Posted by Tennmuerti (8073 posts) -

@BrockNRolla said:

@Tennmuerti said:

i just got into the EU servers

How long have you been at it trying to get on?

Every 10-15 minutes since the start

#44 Posted by BrockNRolla (1702 posts) -

@Artigkar said:

So, I am a bit ignorant when it comes to Diablo 3. Does it allow you to log in (while the battle.net servers are up) and play single player offline if the connection to battle.net goes down? You know like how it was in starcraft 2? you could still play campaign if the connection went down, but achievments would be disabled.

From what I understand, it's an "always-on" authentication. I assume this means if you lose the connection to the server, you're kicked from the game. That seems to be the experience some users are having on the b-net forums.

#45 Posted by Rawson (136 posts) -

Anyone who thought a launch of this magnitude - for any game, from any company - needs to seriously sit down and re-examine their expectations.

Yes, it kind of sucks to not be in the game, flawlessly, on the exact moment it launches. But I find it hard to believe that any game's servers will hold up to the tune of literally millions of people all trying to interact with it at once.

#46 Posted by Artigkar (189 posts) -

@BrockNRolla said:

@Artigkar said:

So, I am a bit ignorant when it comes to Diablo 3. Does it allow you to log in (while the battle.net servers are up) and play single player offline if the connection to battle.net goes down? You know like how it was in starcraft 2? you could still play campaign if the connection went down, but achievments would be disabled.

From what I understand, it's an "always-on" authentication. I assume this means if you lose the connection to the server, you're kicked from the game. That seems to be the experience some users are having on the b-net forums.

Interesting choice Blizzard has made there. Any word on why they are using this method of authentication?

#47 Posted by crusader8463 (14419 posts) -

Just tried logging in and it's saying I don't own the game yet my account page says otherwise. I are confused! Also, I'm in Canada so it's not just a Asia/EU thing.

#48 Posted by BrockNRolla (1702 posts) -

@Artigkar said:

@BrockNRolla said:

@Artigkar said:

So, I am a bit ignorant when it comes to Diablo 3. Does it allow you to log in (while the battle.net servers are up) and play single player offline if the connection to battle.net goes down? You know like how it was in starcraft 2? you could still play campaign if the connection went down, but achievments would be disabled.

From what I understand, it's an "always-on" authentication. I assume this means if you lose the connection to the server, you're kicked from the game. That seems to be the experience some users are having on the b-net forums.

Interesting choice Blizzard has made there. Any word on why they are using this method of authentication?

I'm guessing piracy and cheating, particularly since their new "Auction House" can deal in real money. But who really knows? I imagine this only compounds their launch woes though.

#49 Posted by Rawson (136 posts) -

@crusader8463 said:

Just tried logging in and it's saying I don't own the game yet my account page says otherwise. I are confused! Also, I'm in Canada so it's not just a Asia/EU thing.

That's probably because the game has yet to actually launch in the Americas. Wait until midnight PDT.

#50 Posted by BrockNRolla (1702 posts) -

@crusader8463: If you're in Canada and selected the Americas as your region, you won't be allowed on B-net yet as the Americas don't launch until tonight. But I believe it just tells you the servers are down, not that you haven't purchased the game yet.

This edit will also create new pages on Giant Bomb for:

Beware, you are proposing to add brand new pages to the wiki along with your edits. Make sure this is what you intended. This will likely increase the time it takes for your changes to go live.

Comment and Save

Until you earn 1000 points all your submissions need to be vetted by other Giant Bomb users. This process takes no more than a few hours and we'll send you an email once approved.