Sunday had the Diablo EU servers down for about four hours. I could forgive the two hours it took for them to get started at launch but since then the service hasn't been up to scratch. Every lag spike and error 37 is a mark against the idea of making the game without an offline mode. The argument against one mode is a bit weak. Offline characters could never be taken online and it does help slow the development of cheats but cheats will happen, some showed up in the beta. Player hosted games would result in piracy but isn't that a non issue for a developer such as blizzard? Battle.net provides a lot and puts them in a similar position to Steam, who don't worry about piracy as they win over a ton of customers with convenience and service.
I can't see them backing down. As a popular developer they can afford to ignore petitions or boycotts and as long as the servers operate smoothly most players will remain content.
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