I tried logging into my Diablo 3 account yesterday - was informed account locked - suspicious activity- I was asked to verify my acount - former password now invalid I answered my verification question, was told email being sent sent to recover account & there would be a link to change password - this is the link https://us.battle.net/account/support/password-reset.html All this does is takes me back to the same screen where input my account name, first & last name, again answer my verification question & "the letter jumble" I can't send Battle.net a ticket b/c my password doesn't work, nor can I ask in the forums for the same reason. I phoned the toll free # atomated message states they can't help with this issue, & refered me back to the website. This is really fucked....suggestions????
locked out of diablo 3 - can't change password
It didn't start with an email - I know better than replying to those...It was when I actually tried to log on to battlenet... However...very sheepishly.....Battle net had sent another email that went directly to my junkmail (Thanks Microsoft!) & this is where the link was. All is good now - I hope...am @ work & can't check definitely until I get home @ 01:00. Thanks to all who replied Alan
Battle.net will automatically lock the account if it sees iffy behavior. That usually is something along the lines of "N login in State, US for months, yesterday M logins from Taiwan". Regardless of what happens with your Battle.net account you should assume any other account especially the email you use for Battle.net maybe compromised especially if you use the same password. I would immediately change it.
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