All of this controversy is just the culmination of how CCP has been acting for the last couple years now. I've only been an infrequent EVE player, but I've enjoyed browsing the forums, and everytime I went back I would always look on the forums to see huge petition drives and hundreds of players screaming at CCP to fix things for months and months. Once upon a time CCP was pretty in touch with their players but in the last couple years they've started to take a much more disgusting tone in how they're running their business as well as becoming grossly out of touch with everyone actually playing the game.
Inside EVE there was either a disaffected employee or person who was friends with employees within CCP working on EVE (it's not clear which one is the case) and he said that the groups at the bottom of the EVE totem pole call the higher ups "Team Awesome", because they're always focusing on some ridiculous grand idea no one wanted nor asked for, and when it's introduced, it either becomes yet another in the long list of things CCP just immediately forgets about after implementing it or they're shocked beyond shocked at the negative reaction from the community. People playing EVE simply want the game to work, but CCP never seems to actually stop and take care of loose ends.
Apparently the breakdown in communication really got going when CCP started looking at more and more ways to monetize EVE, and hired an ex-Citibank guy to come on board with them. Not so surprisingly, this has apparently not gone over well, as CCP is now just straight-up lying to the playerbase about micro-transactions, not to mention charging ridiculous amounts of money for worthless items to begin with. Frankly, I hope CCP gets what's coming to them. I've been interested in coming back to EVE lately, but after this, there's not a chance in hell I will ever play that game again unless they seriously get their shit together. But once they've gone this far, why would they ever turn back?
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