#1 Posted by pacmaninvader (7 posts) -

Just trying to upload a 97k jpeg and it starts to upload and says error uploading internal server error. Any help is greatly appreciated!

#2 Posted by Rorie (2986 posts) -

@pacmaninvader: Can you link me to the image that you want to use as your avatar and I can try to change it on my end and see if that works?

Staff
#3 Posted by pacmaninvader (7 posts) -

Unless I am doing something wrong, I can't even do that. I even tried to upload several different pictures and I get the same message. I could email it to you? Just not through the GB site apparently.

#4 Posted by Rorie (2986 posts) -

Sure, feel free to send it as an attachment to support@giantbomb.com and I'll try to do it sometime this evening.

Staff
#5 Edited by pacmaninvader (7 posts) -

Rorie, you fixed my issue with my profile picture. I was just trying to use chat and it is still doing the same thing. I've attached an image of an example. Thanks!

#6 Posted by Laika (139 posts) -

Rorie, you fixed my issue with my profile picture. I was just trying to use chat and it is still doing the same thing. I've attached an image of an example. Thanks!

Avatar changes can take 24-48 hours to propagate to chat.

#7 Posted by pacmaninvader (7 posts) -

Thanks, but my avatar was fixed 2 months ago. This was the first time I tried to use chat and just noticed it.

#8 Posted by Laika (139 posts) -

Thanks, but my avatar was fixed 2 months ago. This was the first time I tried to use chat and just noticed it.

If you can see your avatar at this link, then it should work for the next chat. You may need to force refresh.

#9 Posted by pacmaninvader (7 posts) -

Thanks, but it didn't work. I get this error message:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>uploads/original/23/235477/avatar.jpg</Key><RequestId>C0F4F08B1795A54C</RequestId><HostId>kzwmgqwbNjeILR/InFGllyXc3X7/QehWpgd9EkQ7Cd7sKjxDUHpmxEOzzEDJUDPCKIswumO4u90=</HostId></Error>

#10 Posted by Laika (139 posts) -

@pacmaninvader: Did you try hitting ctrl+F5 (or cmd+shift+R on mac) to force a refresh? It shows fine here.

#11 Edited by pacmaninvader (7 posts) -

Yes that was it. Thanks so much!