Can't see/use chat while logged in GB chat

Problem: though the streams run fine, the actual chat does not, while I am logged in. When not logged into my GB account, I can see the chat and stream fine. This has happened both with the Snatchers game and the PAX South streams. There is a warning message that it is trying to reconnect to chat that flickers for a fraction of a second, but about ten minutes later and still no chat box appears. I can type in a message in the text box but it will not send.

Browser: Chrome (48.0.2564.97) and Firefox (43.0.4)

Attempts to alleviate: Turned off any adblocking extensions, cleared cache. Neither worked.

Screenshots: Left is while logged out, right is while logged in.

I'm having the same issue. Can't connect while signed in, but I can see all of the chat messages while signed out. I had no issues on the old games (Snatcher) stream, but I haven't been able to connect since yesterday's UPF.

A sample of the console output is below.

Windows 10, Chrome 49.0.2623.28 beta-m (64-bit)

@chaser324: I have the exact same issue.. windows 10 & chrome version 49.0.2623.28 beta-m (64-bit)

I am having the same exact problem. I'm using chrome and I can't see or use the chat while logged in either. I tried logging out and back in again, clearing my cash and I even flushed my DNS but nothing worked. I'm not using any extensions and I'm on windows 7.

Yup, same issue here. Win 7, Chrome Version 48.0.2564.97 m

Missed this thread earlier--I'm having the same problem: This started during UPF yesterday--the chat window is blank for me during live events. Every few seconds the "You've been disconnected, reconnecting" message flashes up for about a half second, then back to blank. I'm on Chrome, have checked in Incognito mode, adblock is disabled, running Windows 10.

There was that one sudden reconnect yesterday but then it stopped. Windows 10 x64, Chrome 48.0.2564.97 m

Yeah sorry about this. Looks like AWS (where we host our chat servers) is having problems.

Well it was working for a bit but now it's not working again.

Same thing here. At least the "Connection lost. Reconnecting..." message isn't flickering in every few seconds so...progress?