#1 Posted by MiguelItUp (19 posts) -

I'm using a Nexus 4, and for awhile now anytime I try to watch a Premium video it's telling me I'm not a subscriber, when I am. Tried logging out and back in, but nothing changes.

#2 Posted by RonGalaxy (3716 posts) -

You don't seem to have a subscriber badge on your user icon either. If you're a monthly subscriber check your billing page to see if you were charged for this month. If not, I got nothin.

#3 Edited by MiguelItUp (19 posts) -

Yeah, I was a subscriber this whole time and it was removed for some reason, odd considering it was auto-charged. I don't recall receiving an email saying that I was being removed or anything.

#4 Posted by Rorie (3447 posts) -

@miguelitup: I'm showing that the last time we billed you was on April 26, so your account probably just expired. Not sure why that would be, but feel free to email me at support(at)giantbomb.com and we can get you sorted out.