These are the a few common errors and what they mean and what you can do
If you're on Android it just won't work. Sorry, there's nothing we can do about this at the moment. This bugs us as much as it bugs you. Otherwise...
I'm really sorry about that. We need to keep impatient people from refreshing the instant there's a problem because when everyone does that at once the servers thrash and it snowballs and affects everyone. I definitely could have done that better and what's there now really bugs me. It will be better.
Turn the damn thing off. It makes you look like a hax0r to the server and the server don't like no hax0rs.
If you get in and immediately or eventually get kicked off and called a script kiddie (and you weren't trying to be a l33t hax0r and you don't have Adblock on) there's a problem with your account that we need to fix. Please let us know.
IE < 10 is not supported at all and IE >=10 must not be tampered with by your paranoid IT guy. We really wish you wouldn't use IE at all really. Please. Its just a mess and needs to go away.
'Connection Lost...' sometimes alternating with 'It's taking a little longer to connect...'
This is a networking problem. Something between you and us is upset or recalcitrant. Or the chat servers are down for some reason. This is usually a temporary problem unless its accompanied by ...
'Darn, There's a problem with your session...'
Then try one or all of these
- Flush your DNS cache
- Clear your browser cache
- Clear your browser cookies
If that doesn't solve the problem then its our fault so please let us know.
'*some message about cookies'
Do whatever the message tells you. Its likely you or your IT guy is paranoid and is blocking cookies.
Any other error has nothing to do with you. Its us. After 5/28 those errors will put the client into a retry mode that allows for everyone to smoothly get into the chat once we fix the problem. Don't refresh your browser hoping for a better result. You'll only end up moving yourself to the back of the queue of everyone else trying to get in.
If you still can't get in please provide the following information in a post in this thread.
OS (including version) :
Browser (including version) :
Did you try other OS/Browsers ?:
Internet Service Provider: