#1 Edited by CByrne (177 posts) -

I'm no longer able to view GB at work, which is devastating for me... It means I actually have to work now... but that has to change.

I am the Onsite SysAdmin so I found this odd. Our normal net tracffic is comcast business then the work related stuff is over ATT. (GB works on the att side)

I can access CBSinteractive.com, gamespot.com, and comicvine.com, I assume those might be located in the same datacenter?

So far, I tried switching to different DNS servers instead of using Comcasts defaults. but no luck.
Any thoughts guys?

If GB does block IP's what did I do wrong and how can I fix it? Being that this is a static IP, I can't really do much on this end until I have more free time to look into the server logs.

#2 Posted by IIGrayFoxII (302 posts) -

@cbyrne: What is the exact error that your getting? There could be several issues. Could be a DNS issue with your DNS not being able to resolve the web address. If you use a proxy or web filter, it is possibly being blocked (Giantbomb's name alone could get it flagged for more than just a gaming website).

#3 Edited by CByrne (177 posts) -

@iigrayfoxii

The page just eventually times out with out loading anything. if you try the ip http://107.23.83.106/ it just times out as well. (at home it goes to the GB 404 page)

We don't have any proxies or web filtering in this department, just raw internet. (modem->Server->switch->computers) Granted Windows server is doing DHCP and I've been wanting to change that. It worked earlier this week and nothing changed here. If I VPN into the production side I can go to giantbomb.com just fine and that side has firewalls and and filtering in place.

As for DNS, I called and tried Comcast's secondary DNS servers and some public ones like googles 8.8.8.8, but nothing.

Just turning wheels over here, because it doesn't make sense.

The last thing I remember doing at the site while at work was searching for Robot vacuum Simulator 2013 in the database, so that could be related... I don't know.

Tracert from work

1 * * * Request timed out.

2 11 ms 11 ms 11 ms xe-10-1-0-32767-sur01.walledlake.mi.michigan.com

ast.net [68.85.218.25]

3 11 ms 12 ms 12 ms xe-4-1-0-0-sur02.walledlake.mi.michigan.comcast.

et [68.86.122.50]

4 14 ms 15 ms 15 ms te-0-5-0-7-ar01.pontiac.mi.michigan.comcast.net

68.87.190.105]

5 21 ms 19 ms 23 ms he-4-3-0-0-cr01.350ecermak.il.ibone.comcast.net

68.86.90.109]

6 38 ms 21 ms 23 ms pos-1-5-0-0-pe01.350ecermak.il.ibone.comcast.net

[68.86.87.126]

7 36 ms 37 ms 37 ms chp-edge-01.inet.qwest.net [216.207.8.189]

8 * * * Request timed out.

9 34 ms 33 ms 35 ms 65.120.78.82

10 50 ms 34 ms 35 ms 72.21.220.149

11 34 ms 58 ms 34 ms 72.21.222.147

12 * * * Request timed out.

13 * * * Request timed out.

Tracert from home.

1 <1 ms 1 ms 1 ms DD-WRT

2 7 ms 8 ms 7 ms 96.120.42.57

3 8 ms 7 ms 73 ms xe-3-0-0-32767-sur01.Explitive_deleted.mi.michigan.co

mcast.net [69.139.240.153]

4 15 ms 11 ms 12 ms te-0-3-0-7-ar01.pontiac.mi.michigan.comcast.net

[68.85.235.249]

5 25 ms 20 ms 18 ms he-4-5-0-0-cr01.350ecermak.il.ibone.comcast.net

[68.86.90.221]

6 21 ms 17 ms 17 ms he-0-11-0-0-pe04.350ecermak.il.ibone.comcast.net

[68.86.83.58]

7 * 18 ms 26 ms chp-edge-01.inet.qwest.net [216.207.8.189]

8 * * * Request timed out.

9 30 ms 31 ms 30 ms 72.165.86.74

10 32 ms 31 ms 32 ms 72.21.220.125

11 38 ms 35 ms 31 ms 205.251.245.63

12 * * * Request timed out.

13 * * * Request timed out.

#4 Posted by Rorie (2529 posts) -

@cbyrne: We technically can block IPs, I believe, but I don't think we actually do so. Let me ping in @mrpibb who might be able to look into this for you.

Staff
#5 Posted by TheHBK (5458 posts) -

Get to work you hippy.

#6 Edited by mrpibb (457 posts) -

@cbyrne: can you pm me your incoming ip from comcast? We have a couple of ip blocks from rogue bots and i want to make sure we didn't block you accidentally.

Staff
#7 Edited by CByrne (177 posts) -

@mrpibb:

Everything is fine now, Thanks!

Comcast was having issues in the midwest. Also, 75.75.76.76 is the better DNS for those in the Michigan area.