I've been downloading (using the premium member HD download functionality) all of my Giant Bomb vids for the last couple years for multiple reasons, including but not limited to my ongoing struggles with making the video player work, and the fact that I'm not able to spend as much time in areas with internet as I used to. Downloading them has allowed me to keep up with content on my own time, and save my place in each video. Unfortunately, all of the videos I've downloaded in the last couple weeks have been corrupted, no matter what resolution I chose. The download usually "completes" after only a few minutes and the videos themselves quit about 10 minutes in. It's seriously bumming me out. The reason I've remained a subscriber is because how theoretically easily I've been able to get all of your content, but as stated above, the video player has never worked well for me on either of my devices (my laptop running chrome or my Tab 4 also running chrome) and now I can't even download the videos without them crapping out on me.
Is there some new way they've been uploaded that is causing the problem? I would love if the issue could be addressed even if it's just looked into and not resolved. I understand all of the engineers are busy doing other things but I've considered cancelling my premium subscription because it is effectively worthless.
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