Getting email about late invoices

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AdequatelyPrepared

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Hey all, I just need to ask a quick question.

Anyway, I have my subscription set up to not auto-renew, so I just assumed that meant that when the day came for it to end my subscription would just end.

Instead I get an email talking about late payments and checking my account reveals that my subscription now expires at the end of this new year.

Should I be worried about anything, or should I just wait it out if I don't want to resubscribe right now?

Thanks in advance.

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wcarle

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Yeah you were scheduled till the end of the year. Your subscription was set to manual collection during the migration to our new system so we just send those reminder emails out in case you want to renew and didn't realize your subscription was in that state. We give you a few extra days to fix just in case. If you want your sub to lapse don't worry we won't charge you again and after a few days your premium will end.

if you have any more questions feel free to email support@giantbomb.com