Giant Bomb Plex Channel - Bug Reporting

#1 Posted by positron (38 posts) - 2 months, 5 days ago

Apologies if this has already been covered, I couldn't see anything when I searched for it. The Plex app for GB hasn't worked for me since the new site went up. Is it working for anyone else?

#2 Posted by Lotan (202 posts) - 2 months, 3 days ago

Works fine for me. Try deleting and re-adding the channel.

#3 Posted by positron (38 posts) - 2 months, 1 day ago

I tried that, and tried reseting it and updating it. Still nothing.

#4 Posted by frobie (77 posts) - 1 month, 29 days ago

@positron: What's your setup? PC, Mac, other? When you load the app, does it provide a list of categories but the videos don't play? Or does it just not load the app at all?

Staff

#5 Edited by positron (38 posts) - 1 month, 29 days ago

@frobie: I'm using Plex on a 2008 Mac Mini. When I load the app it doesn't show any categories, the plex backdrop is still there. It just doesn't populate.

edit: It's working now. Just booted it up and all is working fine. Thanks guys :)

#6 Edited by Amikron (21 posts) - 1 month, 26 days ago

Despite fiddling around for the last month+ I still cannot use the Giant Bomb Plex Channel. I have even since done a fresh install of plex, uninstalled and reinstalled the channel multiple times. When I click on it on my tablet it does nothing other than dump me to a list of channels containing only the Giant Bomb one that does nothing.

When I attempt to use the WebGUI the media server spits out an error rather than even trying to load.

Right after the site change I would get the list of videos, but clicking them did nothing, now I don't even get that.

edit: Forgot to mention that prior to the new site I used it constantly with no issues.

#7 Edited by Slow_pC (196 posts) - 1 month, 19 days ago

Mine has been working great here on a windows 7 and a mac mini plex install... but about 48 hours ago , it will not populate. Reinstalled the plugin , updated and stuff with no luck.

#8 Edited by Slow_pC (196 posts) - 1 month, 17 days ago

No one else having these issues? I guess airplaying it for now ...

#9 Posted by grunka (1 posts) - 1 month, 16 days ago

I had the same problem here on my mac mini plex install and finally managed to fix it. And now I'm actually going to tell you how to fix it :)

First step, uninstall the Giant Bomb Plex channel.

Second step, clear out all the caches and settings for the channel otherwise it will just go back to the broken state where it apparently gets an empty api key over and over again. Simplest way to do this is to open up Terminal and run the following

open ~/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support

This should open up a Finder window with a couple of folders, go into Data, Caches and Preferences and delete all the things that start with com.plexapp.plugins.giantbomb.

Third step, re-install the channel and go to giantbomb.com/plex (if you are a subscriber that is, otherwise skip this, but seriously you should be a subscriber :) ) and get a new link code and enter that into the channels settings. Done.

#10 Posted by LinuxScouser (70 posts) - 1 month, 3 days ago

Maybe slightly off topic to the original post, but my issue with the Plex app is trying to watch live premium streams. I have my link code active because I'm able to watch the subscriber stuff, but I can not get the live stuff to work like Patrick's stream right now.