Premium membership disappeared

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lastair

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I seem to have suddenly lost my premium membership, without email warnings or anything of the kind. My cookie had expired so I had to log in again, and I found myself to be a free member after I did. I don't remember exactly when my membership was supposed to expire, but the billing history in my account management shows up completely empty (and I thought the payment should be automatically recurring as well), so I suspect some kind of bug.

Sorry if I missed any other thread about this.

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rorie

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#2  Edited By rorie

@lastair: Hey, can you email me at support@giantbomb.com and we can poke around your info in our database to see what's happening? In the meantime I've extended your premium account for a few days.