Hi, I sent a email to support about this like a month ago and got no reply so hoping posting here fixes my issue. Basically, my premium membership keeps being active and without me paying for it.
Last month it was meant to expire the 14th and I think it was the day after (15th) I sent a email when I noticed my billing page was a day behind and my billing history was only showing the payment for January. Around that time you guys gave premium members a free two weeks so I kind of forgot about my issue.
Now it's the same thing. Yesterday I made sure to cancel my subscription to see if that would help but it didn't. My membership is still active until yesterday, the 14th, and yet I'm still a premium member and my billing history is blank showing no charges. I can confirm no funds were taken from my bank account during February and none yet for March.