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#1 Posted by digitaldiatribe (70 posts) -

I'm using Downcast for iOS and today I'm having issues getting podcasts from the premium feed. I have a yearly sub and confirmed my password is indeed working. I removed and re-added the feed in the app and reapplied my login details but still comes up as with an authentication failure.

#2 Edited by Rorie (2524 posts) -

@digitaldiatribe: I'm not familiar with Downcast; do you subscribe to any other authenticated feeds on it? Do they work? Some apps work poorly with authenticated feeds.

Staff
#3 Edited by digitaldiatribe (70 posts) -

@rorie Just GB's Premium Feeds. It's worked just fine for the last couple of months getting the Untitled Giant Bomb Movie Podcast/Box Office Bomb and Power Bombcast. It just happened to stop working as of today. Box Office Bomb Episode 8 was the last episode it accessed and downloaded a podcast.

The app tries to refresh feeds whenever the app opens or I request a manual refresh and it worked just fine up until today and app hasn't been updated since it's last update on August 28th.

#4 Posted by GorillaMoPena (1882 posts) -

I had the same issue today so it isn't just you.

#5 Posted by Rorie (2524 posts) -

@digitaldiatribe: The dirty little secret is that we didn't have authentication on that RSS feed until the last couple of days; it was unprotected. So this still might be an issue with the app

I had the same issue today so it isn't just you.

Which app are you using?

Staff
#6 Posted by LtSquigs (253 posts) -

If you use an incognito window, does the authentication work here (should prompt you for login if your incognito): http://www.giantbomb.com/podcast-xml/premium/

#7 Edited by digitaldiatribe (70 posts) -

@ltsquigs: Nope, it does not work. The login window just reappears after entering my login info.

@rorie: You sure? I couldn't access it on the app when I added it back then because it asked me for a login for that and didn't work until I put it in.

#8 Posted by LtSquigs (253 posts) -

@digitaldiatribe: Yeah I just bought Downcast and tested it works fine, so it's not the program. Do you log in to the site through Twitter/Facebook? Or do you have a regular account.

#9 Posted by digitaldiatribe (70 posts) -

@ltsquigs: I'm using the umbrella account that was originally used during the Whiskey Media days where the one login provided access to all sites. I still use it to login into GB and ComicVine which is a different username that what I'm using here.

#10 Posted by HelmetBunny (22 posts) -

The same message popped up for me today. I changed my login credentials, in the Downcast app, to my username instead of my email address and now it's working fine. You might want to try that!

#12 Posted by LtSquigs (253 posts) -

I can use words, you can't use your email account you need to use your username.

#13 Edited by Rorie (2524 posts) -

@digitaldiatribe: I suspect this might be because there's an email mismatch in two of our databases for you. Can you email me at support@giantbomb.com and I can see about fixing this for you?

Staff
#14 Posted by digitaldiatribe (70 posts) -

@rorie: Yep, just sent it to you.

#15 Posted by GorillaMoPena (1882 posts) -

The same message popped up for me today. I changed my login credentials, in the Downcast app, to my username instead of my email address and now it's working fine. You might want to try that!

This ended up working for me too. Thanks

#16 Posted by digitaldiatribe (70 posts) -

Oh yeah, @helmetbunny, thanks for the suggestion, but I never used my email address in Downcast, strictly username.

#18 Edited by ElJosh (37 posts) -

@rorie @ltsquigs

hi guys, as i mentioned in the premium podcasts comments, is it supposed to be prompting for creds on every refresh or should it be able to cache? it successfully refreshes but is annoying with the prompts this probably isnt for you guys but thought it was worth asking....thanks

update, sorry i am using Instacast on IOS

josh

#19 Edited by Blargonaut (146 posts) -

I am having the same trouble with Downcast as of today. I use my username. I don't care as much about the ads, at least for now, but I do care about getting the other premium podcasts. Actually mine doesn't say denied, just shows no episodes.

#20 Posted by stresspanda (1 posts) -

Looks like Apple's official Podcast app on iOS doesn't support authentication at all, so it's not seeing anything.

#21 Posted by Rorie (2524 posts) -

@stresspanda: This might be a workaround, but I can't speak to any of it, not using Macs or iPhones.

Staff
#22 Posted by Rorie (2524 posts) -
Staff
#23 Edited by Blargonaut (146 posts) -

I got Downcast to work somehow. I had deleted the feed from the iOS version, but when I went on the Mac OSX version it was still there and said it could not authenticate. Entered my username and password and success. It synced to my iOS version and now I'm good.

#24 Posted by McGhee (6094 posts) -

I subscribed to premium podcasts using itunes by pasting in the RSS url to subscribe and I'm getting the same thing today.

#25 Posted by Rorie (2524 posts) -

@eljosh: Does Instacast support authenticated RSS feeds?

Staff
#26 Posted by digitaldiatribe (70 posts) -

@rorie @ltsquigs I changed the username from my master account to my GB account and it seems to be working now?

#27 Posted by ElJosh (37 posts) -

@rorie: i have sent a tweet to the vidmedio feed, hopefully will hear something back, and it does work, just makes me re-enter on every refresh of the feed..... if i hear anything ill post it up........... thanks for the assistance

#28 Posted by JCHenderson (118 posts) -

I am new to this RSS feed premium subscription stuff could anyone link me to a page that has step by step guide to just be able to subscribe to premium bombcast and movie cast. Have spent half an hour copying this and that into downcast with no fucing idea what I am doing.

#29 Posted by digitaldiatribe (70 posts) -
#30 Edited by JCHenderson (118 posts) -

@digitaldiatribe said:

@jchenderson: You have to add the feed manually, paste http://www.giantbomb.com/podcast-xml/premium/ into the add manually section and enter your GB login credentials and you should be good to go in Downcast.

Cheers, I think I may be missing the xml part of that address. Much appreciated.

edit- It was definitely the -xml part that made the difference. Thanks again for the support works a treat now.

#31 Posted by Blargonaut (146 posts) -

@jchenderson: Try this:

1. Open Downcast

2. Press Add on the bottom bar

3. Press Add Podcast Manually

4. In the Feed field type: http://www.giantbomb.com/podcast-xml/premium/

5. Input your username and password below that

#32 Posted by weavminas (83 posts) -

As far as Pocketcasts goes, password protected podcasts are currently not supported (support page). Until it gets added we're supposed to ask if encoding the user credentials is possible in the feed url.

Thanks for temporarily disabling the authentication. It was convenient and you guys are pretty awesome for sneaking that out there.

A workaround for Pocketcasts until updates happen. Manually download the mp3s for Premium Whiskey and place them in the Pocketcasts/custom_episodes folder. This will allow them to show up in the app for smart and custom playlists and auto delete from your phone if that's how you roll.

#33 Posted by FadedOasis (61 posts) -

List of other RSS readers that I've tried that won't work:

Inoreader (browser)

Podax (Android)

Podcatcher (Android)

Simple Podcatcher (Android)

This is just getting dumb now. Nothing I try works, and I'm not going to install the bloated Windows version of iTunes just for an RSS feed of the Bombcast.

#34 Edited by tourgen (4426 posts) -

having the same problem with my nokia N9. worked last week, stopped working sometime around the 16th.

#35 Edited by Chuck_ (192 posts) -

downcast on ios 6.something.

typed in username and password and it said failed

edit: problem solved. solution, entered email and password, got another fail error, then I entered my username again and it worked!

Online
#36 Posted by TheThirdMan (29 posts) -

@weavminas: does this mean the movie and wrestling podcasts will stop working now on pocket cast?

#37 Posted by Dante_the_Jedi (326 posts) -

I am not sure if this will work as I have not had time to try it but, maybe this will work for podcatchers that don't come up password field

Feed: http://www.test.com/podcast.xml

Username: test@email.com

Password: 12345

Feed URL with credentials: http://test%40email%2Ecom:12345@www.test.com/podcast.xml

And you would replace with your username(or email), password and add http://www.giantbomb.com/podcast-xml/premium/

As I said not sure if that will work as I have not had time to try.

#38 Edited by weavminas (83 posts) -

@thethirdman: Yes, theyr'e in the same feed as the ad-free bombcast. Pocket Casts has said they plan on adding username and password authentication in an update. So far they've updated the app twice in the past week with other fixes so I have high hopes they'll get to this.

In the meantime, Beyond Pod on android does support authentication. For me it was my username not email. It'll give you a week of free trial to test the app and you can export the .opml from Pocket Casts so you don't have to resubscribe to everything.

Edit: Then Edited again when I found a mistake

I've found a way to encode the authentication in the podcast url that works with Pocket Casts.

http://www.giantbomb.com/podcast-xml/premium/:?os_username=UUUUUUU&os_password=XXXXXXX

Put your username (or email whichever lets you sign in) in for UUUUUUU and your password in for XXXXXXX. if your password or username uses special charectes (:/#?&@%+ or spaces) use this site to replace that in your password (p@ssword becomes pa%40word)

Nevermind. It works with Zune on PC but for Pocket Casts it redirects to the standard bombcast feed. I'll keep tinkering,

#39 Posted by Brenderous (1096 posts) -

As a premium member, I still kinda want to hear the ads. At least once, they've gotta be weird in some way, right?

Also getting the ad-free one to work with Pocket Casts sounds like a hassle I'd rather not hoff.

#40 Posted by Rorie (2524 posts) -

@fadedoasis: Are you using your username and password? The feed apparently doesn't work if you enter your email address.

Staff
#41 Posted by FadedOasis (61 posts) -

@rorie: There's nowhere to enter a username/password in any of them. Most RSS readers don't support authentication, which makes premium RSS feeds a pain in the ass.

#42 Posted by Dante_the_Jedi (326 posts) -

I have found a way to get it to work with podcatcher for foobar2000 you need to have the url for the RSS feed set like this

http://username:password@www.giantbomb.com/podcast-xml/premium/

Replace username with your username and password with your password not need to change anything in to url code.

I would think this would work for most RSS/podcast things that don't ask for the login info, the only thing with this is it will be sending your password in plain text(as part of the url)...but I am not sure if the RSS/podcast things that do ask for info don't just to this anyway. Hope this helps everyone.

#43 Edited by Matoyak (259 posts) -

Just a heads up: Zune on PC specifically asks for your email address, however you must use the site username. That's an issue on Zune's side, I'd assume (bad prompt built into the GUI, looks like), but y'all might wanna message that on y'all's end. :)

#44 Edited by Rorie (2524 posts) -

@matoyak: Hmm, weird. I'll be sure to mention that if anyone brings it up.

Staff
#45 Posted by Kingpk (137 posts) -

@dante_the_jedi: Thank you sir. I use Podcast Addict and was going nuts trying to figure out how to fix this.

#46 Posted by mikecardii (235 posts) -

@dante_the_jedi: This worked prefectly for me in Pocketcasts thanks a lot!

#47 Posted by Pudge (855 posts) -

@thethirdman: Yes, theyr'e in the same feed as the ad-free bombcast. Pocket Casts has said they plan on adding username and password authentication in an update. So far they've updated the app twice in the past week with other fixes so I have high hopes they'll get to this.

In the meantime, Beyond Pod on android does support authentication. For me it was my username not email. It'll give you a week of free trial to test the app and you can export the .opml from Pocket Casts so you don't have to resubscribe to everything.

What did you do to get it working on Beyond Pod? I just installed it and had no luck, the feed doesn't even prompt me for a login, it just says the feed has no content and gives me errors.

#48 Posted by Pezen (1546 posts) -
#49 Edited by Forcen (1797 posts) -

@dante_the_jedi said:

I have found a way to get it to work with podcatcher for foobar2000 you need to have the url for the RSS feed set like this

http://username:password@www.giantbomb.com/podcast-xml/premium/

Replace username with your username and password with your password not need to change anything in to url code.

I would think this would work for most RSS/podcast things that don't ask for the login info, the only thing with this is it will be sending your password in plain text(as part of the url)...but I am not sure if the RSS/podcast things that do ask for info don't just to this anyway. Hope this helps everyone.

Nice, now I can use VLC for watching videos without relogging in all the time.

#50 Posted by Haze (367 posts) -

I'm having the same issue with iTunes. Very annoying.