Premium Podcast feeds not authenticating

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Electric_Zen

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In the last day or so, my podcast RSS feeds stopped loading into iTunes. I keep getting this authentication prompt, and entering my site password does nothing.

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Electric_Zen

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Guys, I recently renewed my subscription, and I'd like to be able to get my podcasts. Is there another support contact for premium members?

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rorie

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#3  Edited By rorie

@electric_zen: You can always reach out to support@giantbomb.com for any issues you want a quick response to. I try to check this board as often as I can, but sometimes it's not possible to get to it every day.

Try subscribing to this feed format to see if that helps:

http://username:password@www.giantbomb.com/podcast-xml/premium/

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Electric_Zen

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#4  Edited By Electric_Zen

Thanks, Rorie, I will follow up with Support.