No disrespect to staff who put hard work into running this, but there is always something wrong with this site, it's rare like a gem, when there isn't something wrong with it, and as a member who paid in my opinion good money for the gold membership I don't like this at all. The old site worked fantastically and I could always find what I was looking for and fast.
Now I can't load anything except the main page, everything times-out while clicking, comments don't load at all etc.etc., and as mentioned this isn't a rare appearance of issues, like 1 or 2 weeks ago, videos buffered endlessly and were not watchable, except on youtube, which of course none of the premium videos are on.
Seriously it's been almost half a year you introduced this new site, time to iron out the quirks and make it stable, it's your only presence on the internet as GiantBomb and almost every weeks something breaks. I don't want to search for answers to problems on twitter, or search for videos on Twitch, don't have patience for that, especially when I paid for that shit to be on giantbomb.com.
I know I sound angry, but I'm seriously fed up with constantly running into loading issues, as mentioned above, I couldn't watch any video for nearly two weeks due to buffering issues, reason related to Akamai (personally not my problem so I don't give a shit), now the site wont load for half a day properly and everything is broken, sorry but I'm fed up.
I love all the main figgures and also the ones in the background for making this awesome site live, but as said iron it out already, I don't see competitors sites having issues like you do, it's just annoying.