#1 Posted by DrSnaqrite (37 posts) -

I'm having some trouble with the site not seeing me as a premium member when I should be. I've been a yearly subscriber for a couple years now and never cancelled my subscription, but for some reason it's saying I'm a free member. I've tried logging out and then back in several times. It also doesn't give me any billing history. Any suggestions what to do?

#2 Edited by ThunderSlash (1953 posts) -

Sir @rorie please help this poor soul.

#3 Posted by Rorie (2987 posts) -

Hey, can you email me at support@giantbomb.com? We can try to track down your information. Usually this happens when a renewal doesn't go through properly.