Unable to login to main account - Bug Reporting

#1 Posted by Varnek1 (3 posts) - 2 months, 12 days ago

Hello,

I am unable to access my giantbomb account (Varnek). Also, I am unable to reset my password. I receive no emails (in my inbox or spam folder). Any updates (especially ones that get me back in) would be very much appreciated.

Cheers

#2 Posted by rushdor (2 posts) - 2 months, 12 days ago

Same for my account (Rushdo)

#3 Posted by hairyjello (8 posts) - 2 months, 12 days ago

Have you emailed support? I had the same problem yesterday and letting support know got it fixed within the day.

#4 Posted by Varnek1 (3 posts) - 2 months, 12 days ago

Yeah I emailed support@giantbomb.com several days ago from the email connected to my main account and have gotten no response as of yet.

#5 Edited by rushdor (2 posts) - 2 months, 12 days ago

I emailed them 9 days ago and have gotten no response.

#6 Edited by Varnek1 (3 posts) - 2 months, 10 days ago

Still no response via email or this thread...

#7 Posted by mrpibb (168 posts) - 2 months, 9 days ago

Sorry guys, wasn't around this weekend. Both Rushdo and Varnek should be getting password reset emails.

Staff

#8 Posted by Varnek (5 posts) - 2 months, 9 days ago

Thanks so very much! Those IE adds were driving me nuts.