Giantbomb App - Official Bug Reporting Thread

Topic started by Sweep on July 6, 2009. Last post by bluesun 1 day ago.
Post by TonyS (13 posts) See mini bio
644 ACH / 12743 P

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I am having issues as well. I have a iPhone 3G and the app seems to be crashing quite often, particularly when selecting the new release category.


Post by Mongoose (36 posts) See mini bio
2175 ACH / 42760 P

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Not a bug but a request,
Someone else mentioned it, it would be great to have categories for the videos.
Scrolling through them to get to early Endurance Runs can be a nightmare.
Other than that, awesom-o.


Post by rjayb89 (863 posts) See mini bio
1226 ACH / 17601 P

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I was just browsing a few older videos in the app, and came across problems with the "Quick Look: Fallout 3: Operation Anchorage" video.  About 12 seconds in it just glitches out into green hell as well as an abrupt end in audio.


Post by intoblivion (84 posts) See mini bio
623 ACH / 10251 P

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When playing a video, after it buffers past the current play point and I try to skip ahead to a point inside the buffered area the video somtimes freezes or restarts, very annoying when nearly at the end of your Matrix Online vids.


Post by Malc (5 posts) See mini bio
1550 ACH / 30970 P

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I bought the Giantbomb app awhile ago when it came out and have 2 bugs which may or may not have been mentioned yet.   
 
Just to say these bugs occur on an ipod touch with both 3.0 software and the one before (2.1 i think) as I upgraded to 3.0 after these bugs occured thinking it may help but unfortunately didn't. 
 
If i am watching a video/s on the app, after about 30 minutes my ipod Touch will lose connection to my WiFi completely, meaning I have to press the home button exiting the app, and then within a few seconds connection will come back and then I can re-enter the app to continue watching the video. I can confirm that it is not my signal strength being weak and then losing connection, because I am right next to my router and I can watch youtube videos on the Touch for hours without ever losing connection. 
 
The second bug is sort of related to the previous one, and I think to the previous post above. If I have to exit the app whilst watching a video due to the bug i mentioned previous, and then re-enter to continue watching the video I was half way through, I can't always skip ahead to where I was in the video accurately. For instance, in an hour long Persona 4 endurance run video, if I get 30 minutes in and then the connection goes; when I exit and re-enter the app to continue watching the video and try to skip ahead to 30 minutes back to where I was, the video will go back to 15 minutes for example. Then, no matter where I place the slider to choose how many minutes in I want to watch from, the video will always keep jumping back to the 15 minute mark. I have noticed this bug does not occur in every video, but the majority of what I watch does, especially the more longer endurance run videos or quick looks. 
 
These are the only bugs i've found that are worth mentioning in my opinion, and the rest of the app normally works fine (apart from the odd crash here and there, but I can understand that).  
 
Thanks for a brilliant app though guys and for keeping this app updated at the exact same pace as the main website! :)
 


Post by Yit (552 posts) See mini bio
1238 ACH / 15197 P

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On my iPhone 3GS, firmware 3.0.1, while the site was down a few days ago, I booted up that app to check out the new videos. The app crashed a few seconds after launching. I reinstalled, rebooted, all that jazz. I then went into safari to check the site, and it was down.
 
I think the app didn't get the normal "YOU ON THE SITE NOW MR. APP" response, and it flipped out and crashed. I know the site doesn't go down that often, but just something to look at.


Post by DanielJW (1,635 posts) See mini bio
481 ACH / 5220 P

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I'm having a problem in which the release dates are all wonky and wrong. It was showing me that Punch Out!!! is being released on the 27th of August,and Red Faction Guerilla on the 25th. Not entirely sure what's goin' on here. 
 
iPod Touch 2nd Generation 8gb, 3.0 Software thing    


Post by divxz (6 posts) See mini bio
914 ACH / 16624 P

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For the past few days, the news section of the App hasn't updated for me. This is either when I launch the app or click the refresh button. My top story has been "Death Tank Gets Even Deathier Wi..." for days. 
 
Oh, and once that is solved, any chance we can browse through lists in the rotated landscape mode. It would be nice to get more of the title of stories/videos without have the ellipsis at the end.


Post by divxz (6 posts) See mini bio
914 ACH / 16624 P

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@divxz: I re-booted the phone and it started to update stories again.


Post by detectives10 (1 posts) See mini bio

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@Sweep: i need to switch my  gamertag to my new profile.


Post by HektikLyfe (14 posts) See mini bio
799 ACH / 16095 P

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I can't open images, zoom in or anything.  They are very tiny.
 
The audio keeps playing in the background after playing a video.
 
The loading of the video is terribly slow and sporadic even in 5 bar 3G areas.
 
I would LOVE to be able to comment on posts or reply to the stories.


Post by kidko (19 posts) See mini bio
561 ACH / 9409 P

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@HektikLyfe said:
" I can't open images, zoom in or anything.  They are very tiny.  The audio keeps playing in the background after playing a video.  The loading of the video is terribly slow and sporadic even in 5 bar 3G areas.  I would LOVE to be able to comment on posts or reply to the stories. "
Pretty much the same for me. My main complaints are not being able to zoom into images, not being able to view stories in landscape mode, and not being able to read/add comments.


Post by he1ixx (1 posts) See mini bio
901 ACH / 16205 P

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i  have also noted that the release date screen is pretty much useless.  it has fallout 3 coming out this week.  in fact, it is not coming out this week.  that's what tipped me off.  :)
 
it's pretty useless right now.  looks like it is sorting on the wrong thing (or not at all).


Post by Funzzo (190 posts) See mini bio

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lots of random crashes but other then that i love this app :)   oya iphone 3gs fully updated as of today is what im using


Post by MasonL87 (14 posts) See mini bio
354 ACH / 4820 P

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I just started having an issue where upon launch the app immediately dumps me back to my home screen.
 
iPhone 3G


Post by Cadmus (132 posts) See mini bio

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There's a bug on Brad's article of the in depth look of Epic Mickey.  Everytime I am on that page and I click elsewhere to attempt to get back to the homepage or w.e my internet explorer freezes up.


Post by Jo3 (7 posts) See mini bio
390 ACH / 7870 P

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news stories on my app seem to always be a few days behind.  Otherwise, the app is everything i expected (I mean that in the best way possible, its perfect pretty much)


Post by bluesun (9 posts) See mini bio

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issues are primarily video related.
 
it would be nice if the streaming behaviour was more tolerant of low bandwidth conditions, but i suspect its all hidden behind the Apple API, and not something  you guys coded. larger videos also seem to chug/have problems, even on the 3GS. trying to continue a video after the phone autolocks can be a bit hit and miss too.
 
that said, is the app still being actively worked on or planned for an update? i dont think there been any mention of how well it did... (and that was supposed to be the yardstick for future work).
 
why not spruce up the UI a little (really digging the new red menu bar on the website), fix a couple more bugs, then release a "game of the year " edition app, might get a boost in sales and expose it to a whole new bunch of new users  :o)