Every retail experience will change from place to place. GameStop gets the brunt of it because they are gaming centric, and there are 5,000 of them in teh country.
been working at a gamestop for going on 4 years now. i can generally spot a gamer a mile away. you come in, you don't have alot of questions, you just want your game. for these guys i go ahead and offer the warrantee but dont press it when they say no. if you bring trade ins in, i scan the game, rattle off the price and let you decide whether or not you want to bring it in. i don't get paid commission, it really doesn't matter to me whether or not you trade your games in. infact, if you DO trade your game in, it's more work for me as i have to prep, file away and wall the case for your games. my point is, as much as Gamestop as a company can truly suck, it's not right to blame or harrass employees. we're doing our job. at best, we do our job with knowing and tact, and try to be reasonable with gamers, and helpful with none-gamers. at worst, we're following company policy, and acting in the manner we're obligated to. are there bad EB employees? absolutely. i've worked with some of them, but most of the people in my district are smart, helpful, kind gamers.
The general public doesn't understand how retail works. Do what I did and find a better job. GS sucks.
I traded in some old, shitty games yesterday and got back $137, which I used for InFamous 2: Hero Edition, Rock Band 3, and a pre-order for Assassin's Creed: Revelations. I'm kind of content with them at this moment as well.
I used to have such a fantastic EB games but then they completely cleaned house and turned into a shit show.
Just let me buy my game and get out. I get that they have to ask that stuff but do they really have to push it to the point they do? Does trying to bully people into edge cards,warranty, and preorders ever actually work? Also, stop stapling three fucking fliers to my receipt!
the 2 gamestops i go to here in arizona. one in mesa one in phoenix are great. the employees are nice and (excuse the negative slur here) nerdy. Which is what i want from my video game store employee. Ive never had a bad experience there. I stay away from the ones in the malls though.
been working at a gamestop for going on 4 years now. i can generally spot a gamer a mile away. you come in, you don't have alot of questions, you just want your game. for these guys i go ahead and offer the warrantee but dont press it when they say no. if you bring trade ins in, i scan the game, rattle off the price and let you decide whether or not you want to bring it in. i don't get paid commission, it really doesn't matter to me whether or not you trade your games in. infact, if you DO trade your game in, it's more work for me as i have to prep, file away and wall the case for your games. my point is, as much as Gamestop as a company can truly suck, it's not right to blame or harrass employees. we're doing our job. at best, we do our job with knowing and tact, and try to be reasonable with gamers, and helpful with none-gamers. at worst, we're following company policy, and acting in the manner we're obligated to. are there bad EB employees? absolutely. i've worked with some of them, but most of the people in my district are smart, helpful, kind gamers.
The general public doesn't understand how retail works. Do what I did and find a better job. GS sucks.
i like my job. it's fun and i like the people i work with, every retail gig is going to have shitty days and shitty customers, i'm okay with that.
My local EB used to have good people like that too, so I never understood the hate the store got. Then when I left for college for two years and went to a different EB Games I realized why it got all the hate. Amazes me how different my experience was with the two.
I used to have a good gamestop right on the other side of the wall to my apartment complex (it was a walled/gated in type thing). It's a shame they had to stop doing the midnight releases at that location because of armed robbery :/ (a block away from a school no less! =D.....D= )
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