I think it's easy to brush it off as "it's always been like this, welcome to the internet", but I do think things have gotten a lot more heated in recent years. You could say that a lot of the aggression has migrated from the old system wars days into a focus on developers and publishers.
For example, Remember how people used to talk about Bioware, Blizzard, and Valve as the holy trinity of game development? I think that kind of praise was a part of why Bioware and EA became so damn divisive. Perhaps it was this sort of built up expectation that people started to acquire over time. When games like Dragon Age 2 and Mass Effect 3 came out, it was a constant shit storm. We don't have to beat that dead horse again, but I think it's important to reflect on it.
Blizzard had a similar situation with Diablo 3. Here we have a game that's a sequel to one of the most popular and influential RPGs ever made, and on top of that, it's been in development for over 6 years. There was so much hype and expectation surrounding D3 that it was almost bound to fail. Remember the petition years before the game came out where people were pissed of because the game looked too colorful? People were anticipating it. Then the game came out. It sold 10 million copies and was a huge financial success for blizzard. So why was everyone so upset about it? As you pointed out, the D3 forums were a god damn mess. I became so frustrated with the vile filth of hatred on those forums that I swore them off and haven't returned since. I too asked myself why people were being so angry and cynical about what I saw as a pretty awesome game. Sure, it had faults. Namely, the auction house was a huge mistake, in my opinion. That didn't make me want to throw the baby out with the bath water, however. Others saw it differently. Keep in mind, we're not even talking about press here. Diablo 3 was critically acclaimed and the only time press really turned on the game is when they saw how the community reacted. A very similar thing happened with Mass Effect 3. It got great reviews, but it was only after the shitstorm of the internet did the press start the echo the sentiment. Most of them did it in a much more civil way, thankfully.
Then Torchlight 2 and Path of Exile came out. Now we have two underdogs to root for in the face of the monolith oppressor people knew as Diablo 3! Here's the thing. People love to root for the underdog. They love the David and Goliath story. Now, everyone is entitled to their opinions but I don't think path of exile is that good. I think it's getting a bit of a pass because it's a small humble team of developers and people so desperately want to throw it in the face of Blizzard. (I, personally think Torchlight 2 is awesome, but that is neither here nor there.)
All that's left is Valve. And go figure, they have a highly anticipated sequel that's been in development for 6 years and are planning on entering the hardware business. What could go wrong.
So has the internet become more cynical? Maybe and maybe not. Like I said before, I think it's just evolved into a different kind of cynicism. People expect a lot from developers these days and we're so much more knowledgeable then we used to be. We can talk directly to the devs through twitter and forums. Developers have embraced the idea of open betas and showing off their games well before release (see Diablo 3). Things have changed. Whether for better or worse is for you to decide.
What a weird thing the internet has become. I think we all can agree on that.
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