#1 Posted by TripMasterMunky (2402 posts) -

I tried their main whiskey media support email and form they have on their premium accounts help page. Are these emails still checked/valid? I'm trying to get a hold of someone about an account issue, so I sent an email about 3 days ago but still no response.

Anyone know how to get hold of someone about this stuff?

thanks

#2 Posted by MariachiMacabre (7077 posts) -

Dave. His user name is Snide. Or Alexis who is alexisg, I believe.

#3 Posted by TripMasterMunky (2402 posts) -

Alright, I'll try PM'ing him - thanks

#4 Edited by TripMasterMunky (2402 posts) -

Still no luck, tried support e-mails, tried PMs to , , and .

I realize they're all busy, but still, there needs to be some line of contact for user account issues.

I didn't try or yet.

#5 Posted by NekuSakuraba (7240 posts) -

Try contacting Dave on Twitter, he should respond.

#6 Posted by B0nd07 (1699 posts) -

@TripMasterMunky: Dave is your best bet, but he's been on vacation this week, so give him some time to respond. And no, the Whiskey Media email isn't valid anymore. Don't know why some things still link to them, but they should all be fixed with the site update.

#7 Posted by TripMasterMunky (2402 posts) -

Thanks for the suggestions, ya'll. I tried them all and hopefully someone can back to me sooner than later.

#8 Posted by Hamz (6846 posts) -

Feel free to contact the mod team if there is anything you think we may be able to help with :)

#9 Posted by TripMasterMunky (2402 posts) -

@Hamz: It's more a payment-type of issue. So the only thing the mods could really help with would be to get me contact with someone. Thanks for the offer though.

#10 Posted by TooWalrus (13164 posts) -

You mean, when you signed up, you didn't get the e-mail with Dave's personal cell phone number?

#11 Posted by MB (12260 posts) -

I know it seems weird, but the best way to get in touch with people who work on this website is to use another website...Twitter.

Moderator