@kishinfoulux I think it's worth examining why the community would turn this way. It's a bit silly to think that everything is as awesome as ever and people are become ever more agitated for no good reason. If everything was great we wouldn't have these sort of threads popping up as often as they do with increasing number of long time members voicing their concerns. I'm talking about the civilized people that explain their points of view in a detailed and rational manner of course; not the ones that are just yelling how everything sucks.
I really do think simple communication on the website itself would quell things a lot. Like I said earlier in the thread, it really says something rotten about your site when the best communication we can find is an outside source like tumblr or twitter. Try communicating with your community on the website that you run why don't you? I think you'll find that would lower people's dissatisfaction with the site, or at least there would be a mutual understanding and patience. As it stands, we know nothing, are told nothing, and must simply speculate. But eventually we run out of excuses to tell ourselves like E3 prep, babies, PAX prep, moving into a new office. Eventually we run out of excuses and we simply have to ask, sometimes in a loud frustrated scream.
I'm not saying we deserve answers. But a simple acknowledgement, a simple "we understand your concerns, but we have lots of duties to fulfill that may not be apparent up front. We're continuing to try and find awesome ways to provide content, but this stuff takes time." I, personally, don't need specifics, just acknowledgement that we are being heard and not dismissed as rabble.