Xbox live won't accept my money

#1 Edited by pyrodactyl (827 posts) - 5 months, 29 days ago

Fired up my xbox to play the walking dead episode 5 this morning but when I try to add 500 points to my account, it spites out a error message. The error message pops up in the loading between the selection of the amount of MS points you want and the confirm purchase menu. I already have 340 points out of 400 which makes this even more frustrating.

Other thing: the price for every point package is not there anymore.

The list is just:

500 microsoft points

1000 microsoft points

etc.

Anybody having the same issue?

Oh and the error code they give me(8C15000C) doesn't even exist in their website database.

#2 Posted by Slaegar (275 posts) - 5 months, 29 days ago

I was having an issue before where I couldn't buy anything or add points. 
 
If you can't add points on xbox.com, you may have to call their customer support and tell them. I had my account "locked" once where you can do anything you want with it except spend money. The only way to undo that is to call them.
 
Its a safety feature. Its not anything evil.

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