Your E74 Xbox 360 Will Be Fixed Free Of Charge

BWAHAHAHAHAHAHAHAHA!!

Sorry about that, but that was totally my first thought when I read the headline. This whole situation has gotten out of hand. There are a few major defects in the 360 hardware: the DVD drive (problems with each of the 3 models I am aware of used in the 360), the RROD caused by overheating, and now the E74 (apparently related to the RROD errors). Now, as I've said before after my own second red ring, has there ever been a piece of hardware that has outright failed on such a wide scale as the 360, and, more importantly, if there has been something, wouldn't that company be sued into oblivion?

My 3 year red ring warranty is up late this year, so if my console bricks itself a 3rd time after that period, does Microsoft expect me to buy another console? The least thing I'll do is stop buying Microsoft consoles altogether and probably take my broken console and stick it in one of those 3rd party LIan Li cases; give it the adequate cooling it needs. It would sure beat sending my console in a *third* time and possibly paying for an "out of warranty repair," only to get back the same broken piece of hardware with nothing changed.

Now why can't they at least extend the warranty at least one extra year for those of us who've already suffered numerous system failures before?

This is a good and a bad thing, it's good that they are helping their customers with these problems free of charge, it's bad that their products are still getting these fatal errors.

When Apple makes a system both the PS3 and XBOX 360 are fucked. End of story.

I've had E74 last year but it was still on warranty, good thing they extended it to three years just like RRoD. I love my 360 either way :)

If Apple does enter the ring, it would be wise of them to go after Nintendo's market seeing as they are unchallenged and ripe for competition. As far as the actual article, I'm glad Microsoft is going to cover this as well. It's ashamed that all of this is the product of rushing the console to be the first one out of the gate.

I love my original Xbox. Fallen so far.

heck yeah! i have had a 360 with the E74 sitting around for like 3 months because I dont have the money to pay for it. Thank God

Sweet, I get my money back and still have the free 3 months and wireless headset that they offered me for the delay in getting my xbox back. Victory against the corporations!

I had the E-74 error back in jan.2009 1 flashing ring and they didn't charge me at all, maybe I got lucky but yeah, I never new people had to pay for it in the first place.

Man the thing is so damn busted. Bring out a new Xbox already!

I got the e74 error just this week, good news for me I guess....

xbox360 is a diminutive for high failure rate. lol

Love how the guys with blue names *cough*PS3 fanboys*cough* are just bashing against the hardware despite the good news.

Oh Microsoft... astonishing.

Well, that's good....

Until, of course, the next big 360 hardware error crisis comes along.

I <3 my 3rd xbox :)

Do new 360 owners get the same 3 year warranty? 

Thats nice of them...I guess.

Guess what, got my 360 at launch, and got my PS3 at launch, my 360 still has had 0 problems, while my PS3 has broke...twice.

I think that's a very good move. My three years runs out in December, so I guess if my 360 has to break again, it should do it before then.

At this point I think if the 360 breaks by error I think they should just fix it.  Unless you Modded it or threw it down the stairs I think you should be taken care of my Microsoft....  Lets hope the next system they bring out is tested better.

This is good news but isn't it a bit late? Honestly, people have had these problems for many, many months now, and it has taken Microsoft a long time to fix their hardware problems.

this has actually been free of charge for a while. i had my error 74 xbox fixed last year. sorry, bomb team, you're a little late on the update

My damn hard-drive crashed a few months back and now they announce this. Great...just great...

"this has actually been free of charge for a while. i had my error 74 xbox fixed last year. sorry, bomb team, you're a little late on the update"

still waiting for those rebates from Sony on my 2 PS3's that DRM'ed...

Wow, by the time I read this, there were 74 comments too...

I just got this error last week booting up CoR: Dark Athena. 1 red ring and that message. I assumed it was some input error. Restarted and it works fine, now.

Yeah that's what happened to my first one I think, but I was under the warranty so I was fine. Still have my second one though, and it's always worked pretty well.

this is fucking late, seriously, it pissess me off that I had to pay to fix this pile of shit with some random dude because fixing it with microsoft is expensive as fuck, seriously, $110 is too damn much for this shitty console, I love my 360 but the damn hardware is fucking shit, now I'm fucked because my guarantee is fucked and so is my console now. :B

I've had the E74 error a few times, but have yet to get the rings (knocks on all kinds of wood).

It's great that Microsoft is providing the service to fix the machine for free though, good of them to acknowledge their mistake and do 'something' about it.

Still doesn't give me back the 12 combined hours of my life I have spent on the phone and 3 combined months without a 360.

They need to act proactively by fixing hardware errors in new consoles they ship out the door rather than reactivly with warranty extensions.

This also does not cover what nailed me the second xbox around, dead disc drive and disk is unreadable error.

Lame.

3 rings of death, scratching disks, E74... I'm glad I sold my 360 and bought a PS3.

Good,I havent had this problem happen to me but its good to know if it does happen thats one less thing for me to worry about

What's with all you people who say "It's great that Microsoft has noticed this issue, am I'm so glad that it's now covered under the warrenty", instead of saying "What the hell man, I just dropped $200 - $300 ish on a console which is scratching my disks and failing at random intervals"?

A year late but hey least i can get my money back.

Why do they call it the XBOX 360?  Because when you see it, you turn 360 degrees and walk away!

I dont get what all the fuss is about,everytime i have had a problem with my xbox i just ring xbox customer surport and tell them my console has the red ring of death, regardless of the real issue.Guess what they have always fixed my xbox without question.Infact the last one i sent of was for a friend and they didnt even question that.I think you should all stop over estimating the intelligence of xbox customer surport.

afraid not soulless, behold

I think they need to just warranty every manufactured defect for 3 years and put an end to this nonsense.  Stop piddling around with "this is covered and that isn't" crap.  Bite the bullet, admit the console's machinery is a red-light waiting to happen and stop pissing off your customers who experience an inevitable breakage.   

Oh xbox how this makes me love my ps3 even more.......

like what Claude sayed when NXE cam out it seemed like it mad the av run harder and make the e74 happen evean more