The place to start is learning basic HTML and CSS. There's a wide variety of books you can get on the subject, plus a countless amount of online tutorials. Once you feel comfortable with the basics, I'd suggest looking into Adobe Dreamweaver. It's the definitive program when dealing with website design, and while some people argue that you can just use Notepad to create a site, I find that having a relatively user-friendly interface makes learning web design basics a much smoother process.
From there, learning how to use a photo editing program like Photoshop or Fireworks is a must. Even if you're the best programmer in the world, your websites will only look as good as the graphics you design. I find that Fireworks is more user-friendly than Photoshop, but just use whatever you're most comfortable with. Having an artistic mind helps here. Thinking creatively is the key to designing nice, eye-catching sites.
From there, just take your time and familiarize yourself with the web design process. Create a few basic sites - get a feel for what works, and what doesn't. To be honest, it's not an easy field to get started in, and you aren't going to be able to design anything with the complexity of Giant Bomb anytime in the near future. But it's an extremely rewarding and useful field if you have the patience to learn it. If you're really serious about getting into web design as an occupation, I'd recommend taking a course, if it's a possibility.
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