Because I damn sure can.
Make no mistake, I like this game. I don't care about the small city size, the mutliplayer focus that so many people are lamenting, and in theory I don't even mind the always online crap. If it worked.
It's not like it should have been difficult for them to plan ahead for. They push pre-orders, they know there is a huge interest in the game. It should not have been that far fetched to prepare enough servers to meet demands.
I'm not the type to complain. I'm patient, I'm not an "entitled" type of person by nature, and I can weather a bit of a hiccup. But this isn't a hiccup. This is borderline theft. They want me to wait in a queue and maybe, MAYBE get a slot to play in 20 minutes from now. But it damn sure didn't take them but a few seconds to hit my bank account for the pre-order fee.
EDIT: Since tone is a difficult thing to convey in text, I guess I need to clarify. I'm not really suggesting we organize something like a lawsuit. It was hyperbole as a means to vent frustration, not a true "rally cry". Sorry if anyone thought I was seriously suggesting it (as some posts below would suggest).
The launch situation has been frustrating for many of us, probably most of us. But of course it will get ironed out and things will settle down. For the sake of not wanting to anger anyone, if a mod would be so kind, we can probably lock this post before I start getting hate mail. Thanks. And again, sorry if anyone thought I honestly meant "Lets get to suing!"