So Lucy Bradshaw addresses the server concerns. She states that the problem was that more people logged in than was anticipated. She also said that is basically a dumb excuse, she apologizes and assures us that they are working to get the servers up so players can play.
To make up for the mess, we all get a free game on March 18! I'm not sure which game, but a game nonetheless.
I think the game, SimCity, is great overall, of course the servers are crap, but the game itself is still fine. I think it's nice that EA will be giving some free games out, but still doesn't make up for the server issues.