seriously futureshop?! ( midnight release story)

#1 Posted by DarkHomer (67 posts) -

Ah man i just had a bad experience at this futureshop.Sorry this is a wall of text. So this is my first midnight launch since im only 16, and no other game really interested me till this one. Soi went in to the futureshop to pick up gears like many, and their giving out free halo posters. so sweet, one guy gives me 2 because i was the last one there and they didnt need the extra one. by the time i went up to the counter, this really snotty cashier lady snatchs the 2nd poster out of my hand, says 'its only 1 per customer'. So, already i give her dirty looks. Then she asks for ID and since im with my sister there ( she had ID, i did not) she showed her the ID and i went to pay with my money. Then she flat out wouldnt take my money. Saying without any ID she wont give me the game. So My sister has to end up paying for it, i basically yelled at the chick and stormed out of the store. Really...this is terrible service. its too bad too, everyone else there was really nice. I wish i had seen her nametag so i could complain about her in name. But im definately going in tomorow first thing.Ah....

So how was everyone elses midnight launch? things go smoothly?

#2 Posted by DoctorTran (1549 posts) -

You're sixteen.... you can't legally buy Mature games... she did the right thing as far as not accepting your money. As for the poster bit... that was kind of messed up... shoulda given it to your sister.

#3 Posted by Thrawn1 (1340 posts) -

i went to gamestop. they rented two huge tvs and hosted a gears 1vs1 tournament. and did i mention free pizza? i feel strange saying it, but gamestop is providing a useful community service.

#4 Posted by Vinchenzo (6192 posts) -
DoctorTran said:
"You're sixteen.... you can't legally buy Mature games... she did the right thing as far as not accepting your money. As for the poster bit... that was kind of messed up... shoulda given it to your sister."
If they're anything like GS, it's not a big deal. All the cashier has to do is ask to see identification, explain to the person with the ID why it's Mature, and sell the copy once approval is confirmed. It does not matter who gives you the cash.
#5 Edited by DarkHomer (67 posts) -
DoctorTran said:
"You're sixteen.... you can't legally buy Mature games... she did the right thing as far as not accepting your money. As for the poster bit... that was kind of messed up... shoulda given it to your sister."
yea but, man...just the way she said it...so..disrespectful..pissed me right off.
#6 Posted by OGCartman (4354 posts) -

Wow thats horrible!!
I feel bad for you.

#7 Posted by McPlated (132 posts) -
DarkHomer said:
"DoctorTran said:
"You're sixteen.... you can't legally buy Mature games... she did the right thing as far as not accepting your money. As for the poster bit... that was kind of messed up... shoulda given it to your sister."
yea but, man...just the way she said it...so..disrespectful..pissed me right off."
Well you still should not of been there in the first place but yea - alot of the people that work retail are usually not wearing a smile.  Then to top it off you have to stay up and work past midnight to deal with some underage kids.  That is no fun.
#8 Posted by Cube (4366 posts) -

I work at Future Shop.

Want to know something cool?

I, as an employee, can be fined $250,000 for selling you a mature game.

Fun facts!

#9 Posted by destruktive (1069 posts) -

Here we don't really need to get anything else than a phonecall from the parents to get an approval.

#10 Edited by Balls (526 posts) -

Yeah, there's another post on the internet somewhere from a Futureshop employee about how some snotty 16 yr old kid tried to buy an M-rated game then even though he got the game and a free poster stormed out of the store like a brat.

#11 Posted by Solid_SnakeXx (1771 posts) -

Yeah she was a bitch, but you know man, she has a life as well.. and she has to be there at midnight  to sell a game to a bounch of nerds, how would you feel man!?

#12 Posted by Captain_Fookup (1519 posts) -

Learned your lesson good boy, next time give the cash to your sister in advance.  Or put the cash down and get a fake ID so you can buy games that are out of your age bracket but you can also purchase smokes and liquor haha.

#13 Posted by AnEternalEnigma (281 posts) -

That cashier was doing her job by not selling the game to you. You're not 17 and you are not allowed to purchase an M-rated game. Do you realize how much shit companies can get into these days for selling M-rated games to underaged kids?

I don't see why you're bitching anyways. You got the game. Shut the fuck up and go play it.

#14 Posted by OGCartman (4354 posts) -
AnEternalEnigma said:
"That cashier was doing her job by not selling the game to you. You're not 17 and you are not allowed to purchase an M-rated game. Do you realize how much shit companies can get into these days for selling M-rated games to underaged kids?
None, absolutely none at all!

http://www.esrb.org/ratings/enforcement.jsp

"

Retailer Support

Although it does not have the legal authority to implement or enforce retailer sales policies with respect to computer and video games
"
#15 Edited by DarkHomer (67 posts) -
AnEternalEnigma said:
"That cashier was doing her job by not selling the game to you. You're not 17 and you are not allowed to purchase an M-rated game. Do you realize how much shit companies can get into these days for selling M-rated games to underaged kids?

I don't see why you're bitching anyways. You got the game. Shut the fuck up and go play it."
ok, well. i went and played the game. i AM happy about that.  But just the way i was treated, i just needed to get out the anger somehow, and punching anything wouldnt really work out in the end.
#16 Posted by DarkHomer (67 posts) -
Balls said:
"Yeah, there's another post on the internet somewhere from a Futureshop employee about how some snotty 16 yr old kid tried to buy an M-rated game then even though he got the game and a free poster stormed out of the store like a brat."
thing is though..i didnt run out of the store cussing and yelling like a brat. I just shook my head and walked out. guess i should clarify or something >.<
And i am pretty sure im allowed to go buy a game if i have parental consent or someone that IS old enough to buy the game with me saying, yes, its ok. could be wrong , but, still.
#17 Posted by Cube (4366 posts) -
Cartman said:
"AnEternalEnigma said:
"That cashier was doing her job by not selling the game to you. You're not 17 and you are not allowed to purchase an M-rated game. Do you realize how much shit companies can get into these days for selling M-rated games to underaged kids?
None, absolutely none at all!

http://www.esrb.org/ratings/enforcement.jsp

"

Retailer Support

Although it does not have the legal authority to implement or enforce retailer sales policies with respect to computer and video games
"
"
At Future Shop, employees can be fined $250,000 for selling M-rated games to anyone under 17.

She did the right thing, unless his sister was 17 or older, in which case the employee just has to point out to the sister that it's M-rated and what that means.

#18 Posted by Jeffsekai (7027 posts) -
DarkHomer said:
"

Ah man i just had a bad experience at this futureshop.Sorry this is a wall of text. So this is my first midnight launch since im only 16, and no other game really interested me till this one. Soi went in to the futureshop to pick up gears like many, and their giving out free halo posters. so sweet, one guy gives me 2 because i was the last one there and they didnt need the extra one. by the time i went up to the counter, this really snotty cashier lady snatchs the 2nd poster out of my hand, says 'its only 1 per customer'. So, already i give her dirty looks. Then she asks for ID and since im with my sister there ( she had ID, i did not) she showed her the ID and i went to pay with my money. Then she flat out wouldnt take my money. Saying without any ID she wont give me the game. So My sister has to end up paying for it, i basically yelled at the chick and stormed out of the store. Really...this is terrible service. its too bad too, everyone else there was really nice. I wish i had seen her nametag so i could complain about her in name. But im definately going in tomorow first thing.Ah....

So how was everyone elses midnight launch? things go smoothly?

"
oh shut up
#19 Edited by Babble (1270 posts) -

What would have happened if you handed your money to your sister and her pay for it?

It would have been interesting if the cashier cared then.

EDIT: Also I would assume they wouldn't let you pay for it yourself because your sister isn't considered a parent. So she could buy it, but she can't give you consent to buy it.

#20 Edited by Branthog (7476 posts) -
DoctorTran said:
"You're sixteen.... you can't legally buy Mature games... she did the right thing as far as not accepting your money. As for the poster bit... that was kind of messed up... shoulda given it to your sister."

Let me preface my comments by saying that the poster is talking about a Canadian store and they may have different laws up there. However, most of the responses here are from people in the US - so let me clear up a few things from the perspective of US ESRB ratings and law:

IT IS NOT ILLEGAL TO SELL M-RATED GAMES TO PEOPLE UNDER 17.

People, stop spreading inaccurate FUD and promoting the idea that things are illegal which are not. Just because we may be over the age to be impacted directly by ridiculous censorship and bias does not excuse us from giving a damn. Next thing you know, we're going to start claiming "it's illegal to check out a Stephen King book from the library unless you're 18 becuase they're naughty and violent". At least take the time to find out if something is a LAW or just a company policy first. It's really sad that people think the ESRB or Frye's or GameStop are "the law". Come on.

The ESRB is NOT a legal authority. It's ratings are NOT enforced by law. They are entirely voluntary and supported by most of the industry on a VOLUNTARY BASIS. It is policy for most retailers to adhere to the ESRB recommendations simply as a good-will courtesy to parents (which I disagree entirely with) -- mostly so they won't get harassed or taken to court for ridiculous and unenforcible law suits for selling GTA IV to their little kid. COMPLIANCE IS VOLUNTARY.

Further, (unless Canada is drastically different on employee culpability) an employee will not be fined for selling a game against company policy. They can be fired, but not fined -- just like if you do something on the clock a customer can sue your company, but usually not you (except for rare cases). In most cases (in the US at least), you can't even be fined for selling booze and smokes to a minor. So that claim is entirely inaccurate. And most certainly when it comes to selling something that is not illegal to sell; only against company policy.

Since a company will usually fire an employee for going against their policy, an employee will obviously not risk their job to sell you a copy of a game, even if they personally disagree with it.

ANY CLAIM THAT IT IS ILLEGAL IS FLAT OUT WRONG
A couple attempts were made in a couple states, including Minnesota to make this illegal. To my knowledge they were struck down. Additionally, Schwarzeneger signed a bill into law stating sales of M rated games to minors was illegal. It was almost immediately struck down - in 2007 - by California courts as unconstitutional.

California House Bill AB 1179

+ THE ESRB IS NOT LEGALLY ENCORCIBLE.
+ THE ESRB RATINGS ARE NOT LAW.
+ ESRB RATINGS ARE ENTIRELY VOLUNTARY.
+ THIS PRACTICE IS ENFORCED MERELY AS COMPANY POLICY TO AVOID HASSLES WITH PARENTS/GROUPS.

From the ESRB itself:
http://www.esrb.org/ratings/faq.jsp#24

Is it illegal to sell or rent M (Mature) or AO (Adults Only) rated games to children under 17 and 18 years of age respectively?

ESRB supports retailers’ VOLUNTARY policies regarding the sale or rental of M (Mature) and AO (Adults Only) computer and video games in the United States and Canad

Now, if you want to buy a game without the hassle - just like you can check a book out of the public library without hassle regardless of the content - just buy it form a place like Amazon. As long as you have access to a credit card or a debit card, it should be fine. Especially if your parents are fine with it. These days, Amazon even offers a lot of games (like Gears of War 2) to be delivered TO YOUR DOOR on release day. And they even offer $10 credit toward future purchases for a lot of games if you pre-order them. Now that they deliver *on release day* they beat just about anything else out there. Especially since there's no sales tax!
#21 Posted by Cheetoman (103 posts) -

Should have punched her in face. Flat out

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