
Because we need a picture of something in here.
This section is here mostly for those interested in buying directly from Japanese sellers outside of English-speaking sites such as eBay. If this is your first time importing a game at all, it's probably best if you ignore this option for now. The other two alternatives will serve you just fine, especially when considering that language barrier issues typically aren't present in them. But if you have a desire to nab an especially rare import game that even the craftiest collectors abroad have a hard time nabbing, or if you're wanting one more potentially good option for deals, then read on.
Ordering from Japanese sites is the option I personally endorse the least. This has nothing to do with pricing or service issues; Japanese shops are actually quite good in both arenas. Rather, the bigger worry has more to do with shipping and language issues, with the former being more predominant today. Going into the arena of Japanese shops, you should recognize first and foremost that many of them will not ship outside of their own country. This is primarily because making international shipping happen in Japan is a larger logistical hassle than it is in other countries; the services are certainly there, but aren't necessarily set up in the sellers' favor. Some of it probably has to do with exportation laws related specifically to electronics, although those are hardly enforced by Japanese customs in reality. That said, the language barrier can still be a huge obstacle if you don't have at least some experience with Japanese. While some Japanese sites have English options, many are written solely in Japanese and may require a liberal use of machine translators to get anywhere if you lack any fluency whatsoever. This is especially true when inputting addresses; the Japanese system is not the same as others more commonly used elsewhere and can therefore be difficult to fill out correctly.
That said, if you know what you're doing, then I would personally say that you should begin your search for import games on
Amazon Japan and
Yahoo Japan Auctions. While I won't provide guides here about how to use both of them, I will say that they are probably the best places to consult first in your searches. Not only are their selections probably truly unmatched with good enough searching, but they also allow you to tap into Japan's used game market, an option which is very rarely available for stores set up abroad. (It should be noted that Play-Asia has some games available used, but that's usually the exception and not the rule.) Besides the language difference, the experience of shopping on both of them is largely the same and, of course, if you're buying from a third party seller, be sure to check out their feedback history first, even if that means using an online translator.
Still, the main issue at hand is getting the games shipped out to you once you've bought them. For that, you basically have two options. One is to use a third-party service to bid/shop in your place. Under this scenario, you're basically employing a shopper within Japan to buy the items for you. You then naturally pay for the price of the item, the cost of shipping to shopper within Japan, the cost of shipping it out to you, and a commission for their service. This is not the option I personally recommend for a variety of reasons. The biggest reason for this is that you'll more likely than not end up paying significantly more than market price for whatever item you want to get. In addition to paying for multiple shipments, this is mainly due to the commission you'll end paying to the proxy shopper. While different sites have different commission systems, the percentage and/or minimum payment tends to be significant enough for them to profit off of your transaction. That's fine, as they're businesses, after all, but it certainly doesn't help those who want to be budget conscious. Also, since many such services are somewhat small, financial security can potentially be an issue as well. There are many perfectly legitimate places to use, but it should keep in mind that their niche nature has prevented them from gaining recognition and reputation in the mainstream.
So unless you really don't trust your own abilities to navigate Japanese sites and/or really need a representative for customer service needs, I recommend you go for the alternative instead:
Tenso. Tenso is a new service, but their legitimacy has already been proven by a number of bloggers and having used them in the past, I know that they're a good company to use. So what is it that they offer? In short, your own Japanese address for free. Essentially, they have facilities in which they assign you your own PO box, which is what you write down whenever you order something off of a Japanese site. When items arrive in this PO box, they are then forwarded to whatever international address you give them. The benefits of using this over a third-party buyer are numerous. For one thing, while you naturally still have to pay Tenso when they forward items to you, their pricing is really fair, especially when considering that they only use EMS, Japan's insured express mailing standard. Also, using a Tenso mail box entitles you to all the benefits that having a Japanese address entails. This might seem like an odd thing to say until you see sites such as Amazon Japan offering free shipping to Japanese addresses when the subtotal goes over a specific amount. (In Amazon Japan's case, it's over 1500 yen. This is great even for items they would normally ship out overseas.) What this means is that you might be saving quite a bit on shipping; if you can get it free within Japan, then the only shipping you
do end up paying for is when the item is shipped to leave the country. In short, Tenso is highly, highly recommended as long as you're willing to figure out how to navigate Japanese shopping sites on your own. If you can do that, then there's no reason to really use anyone else. Tenso works as advertised and you can't ask for much more than that.