Obviously there's a lot of toxic people out there who would just hurl abuse at you, but that's where the opt-in part comes in.
You're very limited to what you can convey using the emote system, and sometimes it can seem like the other person is being an asshole when they're beating you down but really they're just playing their game. Being able to chat with them can really help to take the frustration out of losing, at least for me (assuming they aren't actually an asshole!)
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