The I Get This Call Every Day wiki last edited by Zvarri on 02/25/13 07:34AM
View full history
I Get This Call Every Day is a point-&-click dialogue-based game created by David S Gallant, based off of his former day job at a call centre.
The player is the agent, who receives a call from a customer looking to change the address on their account. The caller, identified as one "Billy J Swarth", isn't prepared with enough information and cannot get through the bureaucratic confidentiality process. He is also rather annoying.
The game is a Kobayashi Maru - an un-winnable scenario. The player's choices result in either pissing the caller off (which escalates it to a manager), being too lenient and breaking confidentiality, or getting to the end of the call unable to really do anything for the caller. It is a lightly filtered version of a type of call the game's creator claims to receive on a daily basis.
On January 29th, the game and its creator were featured on the front page of the Toronto Star, a major Canadian news publication. The article slanted the game as an "online rant against taxpayers" and brought the game to the attention of David's employers, the Canada Revenue Agency. David confirmed over Twitter that by the end of day on January 29th, his employment with the Canada Revenue Agency had been terminated.