Sony has kept -- or lost -- my Rock Band game when I sent my PS3 in for service.  Lame.

First call

Second call

Third call

Will there be a fourth call?  Or more?  To be continued...

lol. That sucks. It looks like you got a really dumb guy on the other end of the phone.

When i called sony customer service in the UK they were really helpful and got my problem fixed very quickly.

How aggravating.

Dude, that's freakin unlucky. Sony handled this one pretty badly...lets just hope that this incident was a one off, huh?

Clearly they're secretly playing it.

They only enjoy playing stolen games.

sorry to hear that.

So lesson here is to always keep a copy of any form you send to Sony cause they lose shit.

well that sucks for you. maybe you should request for a free rock band 2 disk :P

Ouch! That's terrible!

Ouch! That's terrible!

it sounds like sonys new strategy to get their  software attachment rates up...

that sucks, i would have sued sony :P

Unlucky bud, they usually send the game straight back (had a buddy who's far cry 2 was stuck in, got it back within 3 days) hope you get it sorted soon!

Seems to me that some dude at the Sony repair center stole your game and got rid of the form so you can't prove anything.

Sounds more like a computer than an actual person.

Hope this all gets solved, read up on your laws in case it doesn't and jsut write up a menacing lawyer-like letter saying you will sue for the game and they'll get off their asses and search for it or just give you a new one.

Thanks everyone.  I hope they hook me up... otherwise it's like paying $150 to lose my game.

@OldManLollipop, @ Kazona That's exactly I what I was thinking!
@StaticFalconar Or, I could just download the form again, fill it out... hmmm...
@shadows_kill I was thinking about buying Rock Band 2 and renting Rock Band 1 just so I can do the track export.  But still, I would like my damn game back.
@Karmum Hahaha, funny.  No, they were real people; I could tell because they had to put me on hold a lot.  And I mean a LOT.

Maybe if you act really mad they'll give you something for free. :D

Apparently, someone wanted a copy of Rock Band at Sony's customer service office.

Wait... are you sure you still don't have it?


Sorry, anyway, you shouldn't give up. They must have somewhere a copy of the form you sent them. It's a document, they can't throw it away.

"Maybe if you act really mad they'll give you something for free. :D"

I love this kind of stuff! Not your misfortune, this comical incompetence. Now that the elections are over and Sarah Palin isn't putting her foot in her mouth as much, I need my new fix. Hopefully there is a fourth call and you can post it up here and hopefully fourth time is the charm. Just remember to tell them that you wrote on the form that your game was stuck in the console. ;)

Sounds exaggerated, but if it is true, then that sucks and is funny at the same time.

Next time you either call them or get  a call, request to speak to their supervisor.  You might be able to get something done that way.

Ouch dude. When my PS3 broke both times, the people were extremely nice and did whatever they could to get my box/coffin to me, and my new PS3 back ASAP. I would say you're screwed, one of the guys probably threw the game away by accident, something stupid like that. You can always buy Rock Band 2 (coming out soon, I think).

Solution: buy Rock Band 2.

lulz sadness

You got Juked >:[

lmao when my PS3 died i phoned them at 4 o'clock on   monday afternoon had a replacement in my room by 11am that wednesday.

I bet if it was a terrible game like M&M's racing or something like that..they would have sent it back.

Sucks man.

Out of curiosity, why did you begin each conversation with the ambiguous phrase "The game" or "My game"? Did you think they remembered you from last time or something?

Give it up for Almighty's sake.

"Give it up for Almighty's sake."

If all else fails, just buy it used from Amazon.com Marketplace.  21 bucks for the cheapest copy. I picked up my 360 copy for about 20 bucks... also got a set of wired drums for 27.

LOL, that sucks dude. I hate sending stuff away for repair - when dealing with big companies. It just passes through so many hands - so many things can happen. Buddy who fixed er up prob tossed the disc in the garbage.

That sucks dude the only option you have left is to keep calling them or better yet send the company a specifically detailed email.

damn thats aggrevating. never knew anyone with any ps3 problems though, seems pretty rare. its shame man, i'd be pissed off big time. 

"damn thats aggrevating. never knew anyone with any ps3 problems though, seems pretty rare. its shame man, i'd be pissed off big time. 

yesterday i went to the store, came back, and found that my dog chewed up one of my sixaxis controllers! MANGLED dude. lol radioshack is selling $30 dual shock 3's friday, so im buy a few of those babies!

"

I can`t for episode 4!....err, call 4!
Keep us tuned.

"damn thats aggrevating. never knew anyone with any ps3 problems though, seems pretty rare. its shame man, i'd be pissed off big time. 

yesterday i went to the store, came back, and found that my dog chewed up one of my sixaxis controllers! MANGLED dude. lol radioshack is selling $30 dual shock 3's friday, so im buy a few of those babies!

"

At least they didn't send you back the game and keep the PS3.

That would be ass.

"Solution: buy Rock Band 2."

"At least they didn't send you back the game and keep the PS3.

That would be ass."

"At least they didn't send you back the game and keep the PS3.

That would be ass."

Fourth call -- 25 minutes

Huh, everytime you call, seems like you expect them to know what you are talking about right off the bat.  You do realize that you dont get the same person each time dont you?

"Huh, everytime you call, seems like you expect them to know what you are talking about right off the bat.  You do realize that you dont get the same person each time dont you?"

"Huh, everytime you call, seems like you expect them to know what you are talking about right off the bat.  You do realize that you dont get the same person each time dont you?"

Wow thats sucks lol.