PlayStation 3 Forum

Produced By: Sony Computer Entertainment Incorporated

PS3 is dead ='(

Topic started by Coltonio7 on Oct. 25, 2008. Last post by normajean777 2 months, 1 week ago.
Post by Coltonio7 (788 posts) See mini bio
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About 10 minutes ago I turned my PS3 on, and I got the swirly colour background...and thats it. No XMB...just the swirls. I've restarted it, tried switching it back to the three cables instead of HDMI....and it's not working!! IOs there anyone that can help me out here?

About 10 minutes ago I turned my PS3 on, and I got the swirly colour background...and thats it. No XMB...just the swirls. I've restarted it, tried switching it back to the three cables instead of HDMI....and it's not working!! IOs there anyone that can help me out here?

Post by TheJollyRajah (347 posts) See mini bio
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Does it not turn on at all anymore?

Does it not turn on at all anymore?

Post by Coltonio7 (788 posts) See mini bio
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I can turn it on...but now the swirls don't even come up, screen just stays black.

I can turn it on...but now the swirls don't even come up, screen just stays black.

Post by TheJollyRajah (347 posts) See mini bio
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Eh, don't know what to say. Never heard of that before. I just had my PS3 die on me a few weeks ago, if you want to know more just read the blog post I have.

Just call up Sony, and if the problem isn't something you can fix, then you'll have to get it repaired. You better hope you still have your one year warranty, because if you don't they'll charge you $150 to get a refurbished one...

Good luck, man.

Eh, don't know what to say. Never heard of that before. I just had my PS3 die on me a few weeks ago, if you want to know more just read the blog post I have.

Just call up Sony, and if the problem isn't something you can fix, then you'll have to get it repaired. You better hope you still have your one year warranty, because if you don't they'll charge you $150 to get a refurbished one...

Good luck, man.

Post by keyhunter (578 posts) See mini bio
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Good thing only some PS3's break down.

Good thing only some PS3's break down.

Post by brukaoru (2,546 posts) See mini bio
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Agreed with TheJollyRajah, you should contact Sony.

Sony's numbers for PlayStation Support:
Number for UK: 0-192-365-3598
Number for US: 1-800-345-7669

Agreed with TheJollyRajah, you should contact Sony.

Sony's numbers for PlayStation Support:
Number for UK: 0-192-365-3598
Number for US: 1-800-345-7669

Post by Coltonio7 (788 posts) See mini bio
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Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =(

Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =(

Post by Coltonio7 (788 posts) See mini bio
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Also, thanks everyone for being crazy helpful!

Also, thanks everyone for being crazy helpful!

Post by shadows_kill (1,213 posts) See mini bio
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Coltonio7 said:

"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
is everything pushed in all the way? does anything look weird? is the ps3 hot? just to double check everything so you know for sure its broken..

Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
is everything pushed in all the way? does anything look weird? is the ps3 hot? just to double check everything so you know for sure its broken..

Post by TheJollyRajah (347 posts) See mini bio
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Coltonio7 said:

"Also, thanks everyone for being crazy helpful!"
No problem, that's what I'm here for. ;)

Coltonio7 said:
"Also, thanks everyone for being crazy helpful!"
No problem, that's what I'm here for. ;)

Post by dcpc10 (873 posts) See mini bio
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Coltonio7 said:

"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys.

Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys.

Post by shadows_kill (1,213 posts) See mini bio
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dcpc10 said:

"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none...

dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none...

Post by Mattzz10 (207 posts) See mini bio
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It could possibly be your hard drive, you may have to reformat your entire drive.
EDIT- I say this because people were complaining about this after updating to FW 2.40 and they were then told that they could fix their ps3 by reformatting their hard drive.

It could possibly be your hard drive, you may have to reformat your entire drive.
EDIT- I say this because people were complaining about this after updating to FW 2.40 and they were then told that they could fix their ps3 by reformatting their hard drive.

Post by dcpc10 (873 posts) See mini bio
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shadows_kill said:

"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times.

shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times.

Post by shadows_kill (1,213 posts) See mini bio
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dcpc10 said:

"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help

dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help

Post by Snail (1,397 posts) See mini bio
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shadows_kill said:

"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?

shadows_kill said:
"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?

Post by dcpc10 (873 posts) See mini bio
Rating 0 |

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Snail said:

"shadows_kill said:
"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P

Snail said:
"shadows_kill said:
"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P

Post by Snail (1,397 posts) See mini bio
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dcpc10 said:

"Snail said:
"shadows_kill said:
"its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P"
You never said to do so. 
I should be a lawyer!

dcpc10 said:
"Snail said:
"shadows_kill said:
"its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P"
You never said to do so. 
I should be a lawyer!

Post by shadows_kill (1,213 posts) See mini bio
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dcpc10 said:

"Snail said:
"shadows_kill said:
"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P"
do neither :)

dcpc10 said:
"Snail said:
"shadows_kill said:
"dcpc10 said:
"shadows_kill said:
"dcpc10 said:
"Coltonio7 said:
"Alright, I tried calling...but their call line is pretty much useless =P

So I sent an e-mail, and if they don't help me fix the problem, they'll at least tell me where I Can get it repaired.

Don't hurt me Sony, not this close to Fallout 3 =("
I REALLY don't recommend emailing them, as they'll just send you copy & pasted replys."
some help is better than none..."
What i'm trying to say is that calling is still the better way of contacting support, even if it means calling them multiple times."
its better to call but at least emailing them gives you some kind of help"
Do.. both?"
I never said not to do both =P"
do neither :)

Post by LiquidPrince (2,428 posts) See mini bio
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Wow that sucks. Hopefully you are still under warranty. 

Wow that sucks. Hopefully you are still under warranty. 

Post by shadows_kill (1,213 posts) See mini bio
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LiquidPrince said:

"Wow that sucks. Hopefully you are still under warranty. "
and yes it does suck...

liquid plz plz get on msn :)

LiquidPrince said:
"Wow that sucks. Hopefully you are still under warranty. "
and yes it does suck...

liquid plz plz get on msn :)

Post by LiquidPrince (2,428 posts) See mini bio
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shadows_kill said:

"LiquidPrince said:
"Wow that sucks. Hopefully you are still under warranty. "
and yes it does suck...

liquid plz plz get on msn :)"
On now.

shadows_kill said:
"LiquidPrince said:
"Wow that sucks. Hopefully you are still under warranty. "
and yes it does suck...

liquid plz plz get on msn :)"
On now.

Post by Coltonio7 (788 posts) See mini bio
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More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced.

More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced.

Post by Snail (1,397 posts) See mini bio
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Coltonio7 said:

"More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced."
So sony hates Canadians?

Coltonio7 said:
"More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced."
So sony hates Canadians?

Post by Coltonio7 (788 posts) See mini bio
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Snail said:

"Coltonio7 said:
"More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced."
So sony hates Canadians?"

Seems like it.

Snail said:
"Coltonio7 said:
"More Problems: Now I'm trying to send it into Sony for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seems to be the only way to get it serviced."
So sony hates Canadians?"

Seems like it.

Post by Mattzz10 (207 posts) See mini bio
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Coltonio7 said:

"More Problems: Now I'm trying to send it into SOny for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seeme to be the only way to get it serviced."
So what is the problem? It could be easier just to buy a cheap 2.5'' HDD and stick it in there and see if it works. Or even use an external drive.

Coltonio7 said:
"More Problems: Now I'm trying to send it into SOny for repairs, but guess what!?

They don't let you send it in if you're in Canada.

Faaaaaantastic =)

Note: I am still under warranty and it seeme to be the only way to get it serviced."
So what is the problem? It could be easier just to buy a cheap 2.5'' HDD and stick it in there and see if it works. Or even use an external drive.

Post by LiquidPrince (2,428 posts) See mini bio
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That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities.

That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities.

Post by Snail (1,397 posts) See mini bio
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LiquidPrince said:

"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
So Sony doesn't hate Canadians?

LiquidPrince said:
"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
So Sony doesn't hate Canadians?

Post by LiquidPrince (2,428 posts) See mini bio
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Snail said:

"LiquidPrince said:
"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
So Sony doesn't hate Canadians?"
Not as much as the Australians at least.

Snail said:
"LiquidPrince said:
"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
So Sony doesn't hate Canadians?"
Not as much as the Australians at least.

Post by Coltonio7 (788 posts) See mini bio
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LiquidPrince said:

"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
If you can tell me where one of these facilities are that's be great!

LiquidPrince said:
"That's not true. You can send it in if your Canadian. You just have to send it into another one of their repair facilities."
If you can tell me where one of these facilities are that's be great!