Guides
Loading...
Sony has kept -- or lost -- my Rock Band game when I sent my PS3 in for service. Lame.
First call
Me: "Uhm, yeah, you forgot to send my game back."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Second call
Me: "So, I double checked... I don't have the game anywhere at home."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Oh, well, we ship the games back separately from the console. Wait a few days and see if it shows up."
Third call
Me: "I haven't received my game yet."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Could you fax us a copy of the form?"
Me: "Wait. What? I don't have the form, I sent it with the console."
Them: "You should have gotten the form back with the replacement."
Me: "Nope. I never got it."
Them: "Oh, well, that would have shown us that you wrote on the form that there was a game stuck in the console."
Me: --
Them: "We'll do some stuff over here and we'll call you back in a few days."
Me: --
Will there be a fourth call? Or more? To be continued...
Posted 1 month, 2 weeks ago
Sony has kept -- or lost -- my Rock Band game when I sent my PS3 in for service. Lame.
Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Oh, well, we ship the games back separately from the console. Wait a few days and see if it shows up."
Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Could you fax us a copy of the form?"
Me: "Wait. What? I don't have the form, I sent it with the console."
Them: "You should have gotten the form back with the replacement."
Me: "Nope. I never got it."
Them: "Oh, well, that would have shown us that you wrote on the form that there was a game stuck in the console."
Me: --
Them: "We'll do some stuff over here and we'll call you back in a few days."
Me: --
First call
Me: "Uhm, yeah, you forgot to send my game back."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Second call
Me: "So, I double checked... I don't have the game anywhere at home."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Oh, well, we ship the games back separately from the console. Wait a few days and see if it shows up."
Third call
Me: "I haven't received my game yet."Them: "What game?"
Me: "Rock Band. I wrote on the form that it was stuck in the console."
Them: "We have no record of your game. Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Could you fax us a copy of the form?"
Me: "Wait. What? I don't have the form, I sent it with the console."
Them: "You should have gotten the form back with the replacement."
Me: "Nope. I never got it."
Them: "Oh, well, that would have shown us that you wrote on the form that there was a game stuck in the console."
Me: --
Them: "We'll do some stuff over here and we'll call you back in a few days."
Me: --
