Anyone else have a trigger break?

#1 Posted by Aquablak (194 posts) -

I just discovered that my PS4 R2 trigger/button is broken. I thought it was just sticking at first, but upon further inspection, the triggers are only held by two small clips, and one of them broke on my R2 trigger. Pretty hard to play The Last of Us without it. :(

I'm hoping that this isn't a common problem. Honestly, it looks like something that could easily happen again, when you look at how little these things are supported by. I'd almost be hesitant to use semi-auto rifles in shooters like BF4 because of this, as silly as that sounds. This sucks, and I'd hate to have another one break.

Anyone else experience this problem?

#2 Posted by Marcsman (3195 posts) -

Nope both my DS4's are going strong.

#3 Posted by GERALTITUDE (3309 posts) -

Not personally but a duder in the Shoddy PS4 Thumbstick thread complained about it I think.

Apparently there are some youtube videos that show how to fix them yourself but that may be for L1/R1 only..

#4 Edited by conmulligan (482 posts) -

No, but the right trigger on one of mine is getting real squeaky and starting to feel kind of brittle.

#5 Posted by Demoskinos (14823 posts) -

On my 3rd controller because of this exact issue. The last controller lasted like 3 months for me and I'm not super hard on the triggers either.

#6 Edited by isomeri (1273 posts) -

No, but the right trigger on one of mine is getting real squeaky and starting to feel kind of brittle.

Same for me.

#7 Posted by Aquablak (194 posts) -

On my 3rd controller because of this exact issue. The last controller lasted like 3 months for me and I'm not super hard on the triggers either.

Oh, that's brutal. I love the controller, but the build quality seems to leave a lot to be desired. I prefer the DS4 to the XBO controller, but it's hard to see the XBO's triggers breaking like this, judging by its design.

I hope that Sony at some point makes some slight changes, so we're not all going through numerous controllers.

#8 Posted by CorruptedEvil (3188 posts) -
@aquablak said:

I hope that Sony at some point makes some slight changes, so we're not all going through numerous controllers.

At least it's still under warranty so Sony is obligated to replace it.

#9 Posted by Demoskinos (14823 posts) -

@aquablak said:

@demoskinos said:

On my 3rd controller because of this exact issue. The last controller lasted like 3 months for me and I'm not super hard on the triggers either.

Oh, that's brutal. I love the controller, but the build quality seems to leave a lot to be desired. I prefer the DS4 to the XBO controller, but it's hard to see the XBO's triggers breaking like this, judging by its design.

I hope that Sony at some point makes some slight changes, so we're not all going through numerous controllers.

Yep. The most bizzare thing is its ALWAYS been the R2 button every time. Like, I don't get it? If the triggers were faulty then the L2's should be having issues as well.

#10 Posted by Aquablak (194 posts) -

@aquablak said:

I hope that Sony at some point makes some slight changes, so we're not all going through numerous controllers.

At least it's still under warranty so Sony is obligated to replace it.

There is that. It's a hassle, though, and I have to pay for the shipping to them myself, apparently, and I'll be without a controller for a couple weeks, at least, unless I buy another one. I could use my Vita as a controller, but I'm not sure how effective that'll be with The Last of Us. I don't think there's any way I'd stand a chance in Battlefield using a Vita as a controller.

Also, what happens if a controller manages to last just over a year? That would really suck. I guess DIY at that point.

It's not the end of the world or anything, but it's certainly disappointing, and it seems widespread enough for Sony to look at making some tweaks in the future. It wouldn't require much alteration to make it truly great.

#11 Posted by OneLoneClone (78 posts) -

My DS4 just squeaks. And gives me game claw.

Its bad enough to send me to the XBO for most cross platform games, even tho i like the PS4 otherwise.

#12 Edited by cloudnineboya (820 posts) -

yip just last week had to replace mine exactly the same thing happend to me that you described. at first the r2 would stick when doing inputs and started to feel lose, looked closer at the trigger and the thing was broke on one side of the hinge the crazy thing is it looks such a weak build quality its no better than the hinge you would see on a watch trap. So i have little hope that my new ds4 will last. already they feel loose when i shoggle them side to side they really do not feel solid at all which is a shame because it is a good controler. but i will not hold my breath for sony to revise this or the quality of the stick nubs and update the problem as this is one of the things that sony is bad at.

#13 Posted by RonGalaxy (3165 posts) -

It sucks that the spring actually broke on yours. For cases when the trigger is just squeaky, you can open it up, take the little spring that gives the trigger its action and coat it in some sort of lubricant (I used di-electric grease. I would avoid using wd-40).

#14 Posted by RonGalaxy (3165 posts) -

@aquablak said:

I hope that Sony at some point makes some slight changes, so we're not all going through numerous controllers.

At least it's still under warranty so Sony is obligated to replace it.

Not if he opened it.

#15 Posted by Aquablak (194 posts) -

It sucks that the spring actually broke on yours. For cases when the trigger is just squeaky, you can open it up, take the little spring that gives the trigger its action and coat it in some sort of lubricant (I used di-electric grease. I would avoid using wd-40).

It's not the spring on mine, it's one of the hinges that broke.

I haven't opened the controller, so it's still under warranty, thankfully.

#16 Posted by RonGalaxy (3165 posts) -

@aquablak said:

@rongalaxy said:

It sucks that the spring actually broke on yours. For cases when the trigger is just squeaky, you can open it up, take the little spring that gives the trigger its action and coat it in some sort of lubricant (I used di-electric grease. I would avoid using wd-40).

It's not the spring on mine, it's one of the hinges that broke.

I haven't opened the controller, so it's still under warranty, thankfully.

Yeah, thats what I meant. Also, how do you know if it broke if you havent opened it? Could be that it's not on properly.

#17 Posted by Aquablak (194 posts) -

@aquablak said:

@rongalaxy said:

It sucks that the spring actually broke on yours. For cases when the trigger is just squeaky, you can open it up, take the little spring that gives the trigger its action and coat it in some sort of lubricant (I used di-electric grease. I would avoid using wd-40).

It's not the spring on mine, it's one of the hinges that broke.

I haven't opened the controller, so it's still under warranty, thankfully.

Yeah, thats what I meant. Also, how do you know if it broke if you havent opened it? Could be that it's not on properly.

When you pull the trigger, you can see that it's connected by two hinges. One of them is clearly broken and unattached. I'm not opening it, it's Sony's responsibility to fix this.

#18 Edited by RonGalaxy (3165 posts) -

@aquablak said:

@rongalaxy said:

@aquablak said:

@rongalaxy said:

It sucks that the spring actually broke on yours. For cases when the trigger is just squeaky, you can open it up, take the little spring that gives the trigger its action and coat it in some sort of lubricant (I used di-electric grease. I would avoid using wd-40).

It's not the spring on mine, it's one of the hinges that broke.

I haven't opened the controller, so it's still under warranty, thankfully.

Yeah, thats what I meant. Also, how do you know if it broke if you havent opened it? Could be that it's not on properly.

When you pull the trigger, you can see that it's connected by two hinges. One of them is clearly broken and unattached. I'm not opening it, it's Sony's responsibility to fix this.

Well Im not sure what your talking about anymore, because there is only one "hinge" per trigger (this is coming from me opening my own controller). When I say hinge/spring I mean there's a little metal piece that gives the trigger its springyness. Without it it would feel very lose.

For reference, is this what you're talking about (only reason I'm asking is because I'm probably misusing the word "hinge").

This isnt a DS4 trigger, but do you see the little metal piece? That's what I'm talking about. And you can't see it by pushing in the trigger and looking at the seam.

None of this really matters though. If you havent opened it then just contact sony and get a new one.

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