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    PlayStation 4

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    PlayStation 4 is Sony's fourth home video game console, released on November 15, 2013 in North America, and November 29, 2013 in Europe. On November 10 2016, Sony released the Playstation 4 Pro, an updated version of the console targeting 4K gaming.

    Email from Sony

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    Lord_Xp

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    Just got an email from Sony stating that they reset my password, but didn't state that something went wrong or my information was stolen. I didn't get any emails about purchases or anything that I didn't make recently. Any ideas what it could be? Has anyone gotten this email?

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    cloudymusic

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    #2  Edited By cloudymusic

    I got one of these too. I had to go in and change my password, but nothing appeared to be awry. My wallet balance was untouched, and no foreign purchases were in my history. I also use a long and complex password that I use absolutely nowhere else.

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    brutushayesosu

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    #3  Edited By brutushayesosu

    precaution on their part. I got the same one this morning and changed my password no problem. What the irregularity was I haven't read but these password reset emails have been going out since last week(i think?)

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    spraynardtatum

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    I got one too. it says:

    "Sony routinely monitors for any irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect consumers and their account information. Your account password was recently reset as part of this process and you will need to create a new password the next time you acces your account using the "forgot your password" option on the sign in screen."

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    asky314159

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    #5  Edited By asky314159

    Yeah, I just got the same email. I hope they go into a little more detail at some point.

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    Lord_Xp

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    #6  Edited By Lord_Xp

    Oh ok, im usually up to the current news about Sony and didn't hear of this happening before so I got worried since the psn black out. I'm glad that its nothing bad and I'm glad Sony is planning ahead instead of waiting for something to go wrong.

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    kaos_cracker

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    Their twitter said they did that to a lot of people due to irregular activity. I believe if you buy stuff digitally it resets it to be safe, at least that's why I think mine got reset. Sucks if you didn't use a real birth date though when you made the account.

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    ManMadeGod

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    Yeah, I just got the same email. I hope they go into a little more detail at some point.

    2 million facebook and google accounts were just hacked. Might be something to do with that

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    spraynardtatum

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    #9  Edited By spraynardtatum

    @manmadegod: not just facebook and google. Yahoo, Twitter, and Linkedin too.

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    iamjohn

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    #10  Edited By iamjohn

    I get that email too, but I assumed it was because I had to change my billing information last night while registering my Vita. At least it doesn't seem like there's a problem.

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    DonPixel

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    McShank

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    #12  Edited By McShank

    Mine was reset approx 1 week ago after I bought some DLC for ME2 since it was the first time in many months that I spent money on PSN except for psn+. Dont mind the random resets as it will help with hack's not happening again.. We can hope..

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    spraynardtatum

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    @mcshank said:

    Mine was reset approx 1 week ago after I bought some DLC for ME2 since it was the first time in many months that I spent money on PSN except for psn+. Dont mind the random resets as it will help with hack's not happening again.. We can hope..

    I don't think there's a lot of room for hoping when dealing with account security on the internet. Either our accounts were hacked or they weren't. Either way, the email I received doesn't really give a good answer to that question.

    "Irregular activity" is as vague as it gets.

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    MariachiMacabre

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    #14  Edited By MariachiMacabre

    I got that email last week.

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    CatsAkimbo

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    Got that email today, but I haven't touched my playstation account or any sony stuff in well over a month, so it's unlikely I caused it by logging in from different locations or something.

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    TheMasterDS

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    I got that email last week and didn't think much of it. Sent an at reply to Matt Bodega. He did not respond.

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    ervonymous

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    #17  Edited By ervonymous

    I assumed they caught and banned my illegit JP account when I couldn't log in, thankfully it was just this.

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    Subjugation

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    #18  Edited By Subjugation

    @asky314159 said:

    Yeah, I just got the same email. I hope they go into a little more detail at some point.

    2 million facebook and google accounts were just hacked. Might be something to do with that

    Whoa, can you link to story? :| That's bad news.

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    Flappy

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    #19  Edited By Flappy

    Got this email about 1-2 weeks ago. Took care of it a long time ago.

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    Syed117

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    Got one as well.

    I recommend removing any associated credit cards. Doesn't hurt to be safe. I had to use one when I redeemed the 30 day Plus trial. That was stupid and should not have been required.

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    brandino

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    Got and it took all of 3 seconds to change it.

    I don't keep any of my CC/Debit info on anything so i am never worried. Takes 10 seconds to add the card, buy the product and remove the card and you end up saving yourself a headache if someone ever does get in.

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    wallee321

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    #22  Edited By wallee321

    Got one today, I'd rather they be proactive, instead of getting caught with their pants down again.

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    Thuggish

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    @lord_xp said:

    Just got an email from Sony stating that they reset my password, but didn't state that something went wrong or my information was stolen. I didn't get any emails about purchases or anything that I didn't make recently. Any ideas what it could be? Has anyone gotten this email?

    I, and a large number of others, received the same email (and forced password reset). Sony has also gone on record to say that it's a legitimate email and that this did actually just happen. I wish they would have mentioned what type of odd activity they detected that would force them to reset so many passwords at once; my guess is some sort of minor security breach (otherwise, they could just reset the individual account).

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    Subjugation

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    #26  Edited By Subjugation

    @wikitoups: Thanks duder.

    Wait, you can't be serious.

    A look at the passwords shows a keylogger may have been overkill, however. Trustwave reports that the most common passwords were "123456," "123456789," "1234," and "password."

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