Just got an email from Sony stating that they reset my password, but didn't state that something went wrong or my information was stolen. I didn't get any emails about purchases or anything that I didn't make recently. Any ideas what it could be? Has anyone gotten this email?
PlayStation 4
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PlayStation 4 is Sony's fourth home video game console, released on November 15, 2013 in North America, and November 29, 2013 in Europe. On November 10 2016, Sony released the Playstation 4 Pro, an updated version of the console targeting 4K gaming.
Email from Sony
I got one of these too. I had to go in and change my password, but nothing appeared to be awry. My wallet balance was untouched, and no foreign purchases were in my history. I also use a long and complex password that I use absolutely nowhere else.
precaution on their part. I got the same one this morning and changed my password no problem. What the irregularity was I haven't read but these password reset emails have been going out since last week(i think?)
I got one too. it says:
"Sony routinely monitors for any irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect consumers and their account information. Your account password was recently reset as part of this process and you will need to create a new password the next time you acces your account using the "forgot your password" option on the sign in screen."
Their twitter said they did that to a lot of people due to irregular activity. I believe if you buy stuff digitally it resets it to be safe, at least that's why I think mine got reset. Sucks if you didn't use a real birth date though when you made the account.
Yeah, I just got the same email. I hope they go into a little more detail at some point.
2 million facebook and google accounts were just hacked. Might be something to do with that
@manmadegod: not just facebook and google. Yahoo, Twitter, and Linkedin too.
Mine was reset approx 1 week ago after I bought some DLC for ME2 since it was the first time in many months that I spent money on PSN except for psn+. Dont mind the random resets as it will help with hack's not happening again.. We can hope..
I don't think there's a lot of room for hoping when dealing with account security on the internet. Either our accounts were hacked or they weren't. Either way, the email I received doesn't really give a good answer to that question.
"Irregular activity" is as vague as it gets.
Got that email today, but I haven't touched my playstation account or any sony stuff in well over a month, so it's unlikely I caused it by logging in from different locations or something.
I got that email last week and didn't think much of it. Sent an at reply to Matt Bodega. He did not respond.
I assumed they caught and banned my illegit JP account when I couldn't log in, thankfully it was just this.
Yeah, I just got the same email. I hope they go into a little more detail at some point.
2 million facebook and google accounts were just hacked. Might be something to do with that
Whoa, can you link to story? :| That's bad news.
Just got an email from Sony stating that they reset my password, but didn't state that something went wrong or my information was stolen. I didn't get any emails about purchases or anything that I didn't make recently. Any ideas what it could be? Has anyone gotten this email?
I, and a large number of others, received the same email (and forced password reset). Sony has also gone on record to say that it's a legitimate email and that this did actually just happen. I wish they would have mentioned what type of odd activity they detected that would force them to reset so many passwords at once; my guess is some sort of minor security breach (otherwise, they could just reset the individual account).
@wikitoups: Thanks duder.
Wait, you can't be serious.
A look at the passwords shows a keylogger may have been overkill, however. Trustwave reports that the most common passwords were "123456," "123456789," "1234," and "password."
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