So That PSN Outage Happened Too

#1 Posted by Management (596 posts) -

So now that the site is back up we can start discussing the stuff that happened in the world of video games this past week, the biggest thing being the fact that PSN is down and has been so for several days.


I'm really bummed out about this because I was looking forward to playing some Street Fighter and redeem my Portal 2 code for the PC. All of this has to wait now just because PSN is down and I got nothing to do, since I want to play Portal 2 on the PC. 

All in all this has been a pretty good week to be bored and I just wanted to know what you guys think that Sony should do about PSN being out for so long. Personally I think they should do something extra for those who are paying for their service, and maybe even something for all the other users out there.
#2 Posted by supermonkey122 (811 posts) -

Yea it sucks, I really want to play MK
#3 Posted by FluxWaveZ (19307 posts) -

Sony should probably do a little something for the paid users. They probably won't, though. I don't think they should do anything for all of the other users because people can complain all they want about not having access to their free service, but they're not entitled to it.

#4 Posted by AlexW00d (6182 posts) -
@Management: You really should have just bought it on PC and saved yourself $20-$25/£10-£15. And got to play it all weekend.
#5 Posted by robbob88 (326 posts) -

Yeah. With PSN and Whiskey Media being down, I was a lot more bored than I usually am. At least we have this site back :)

#6 Posted by xyzygy (9891 posts) -

It's ridiculous. You'd think that Sony would be able to just fix this by now, it's going on 3 days.


I've heard a theory that it's not even an external attack, that whole thing was made up to create a scapegoat to make Sony seem more "competent" and that the real reason it went down was problems with Steam support with Portal 2. The timing is there, after all.
#7 Posted by MackSterling (56 posts) -

It feels like Conspiracy Theory Week as Whiskey Media has its outage, PSN is still down with no end in sight, and ustream completely wrecks their chat client with no sign of acknowledging the feedback all starting around the same time.

#8 Edited by Marz (5642 posts) -

Sony is reporting they had some outside intrusion that forced them to take psn and qriocity offline.

#9 Posted by BulletproofMonk (2718 posts) -
@xyzygy said:
" It's ridiculous. You'd think that Sony would be able to just fix this by now, it's going on 3 days.

I've heard a theory that it's not even an external attack, that whole thing was made up to create a scapegoat to make Sony seem more "competent" and that the real reason it went down was problems with Steam support with Portal 2. The timing is there, after all.
"
I don't see how Sony getting attacked by some hacker group would make them look competent.
#10 Posted by Management (596 posts) -
@AlexW00d said:
" @Management: You really should have just bought it on PC and saved yourself $20-$25/£10-£15. And got to play it all weekend. "
Yeah I know, but done is done and I don't want to return it now. I actually want to see the steam integration.
#11 Posted by Cameron (595 posts) -

When XBL went down for a day or so a few years ago Microsoft gave everyone a free copy of Undertow. I'm hoping Sony does something similar. Something simple like that can win a lot of people over.

#12 Posted by xyzygy (9891 posts) -
@BulletproofMonk said:
" @xyzygy said:
" It's ridiculous. You'd think that Sony would be able to just fix this by now, it's going on 3 days.

I've heard a theory that it's not even an external attack, that whole thing was made up to create a scapegoat to make Sony seem more "competent" and that the real reason it went down was problems with Steam support with Portal 2. The timing is there, after all.
"
I don't see how Sony getting attacked by some hacker group would make them look competent. "
I didn't create this theory, but I think what it's trying to say is that there are two options Sony had if they DID fuck up internally:

1. Decide to fess up, acknowledging that they fucked up PSN and can't easily fix the mistakes they make to their own platform, or
2. Say that they were attacked by hackers therefore putting Sony on the defensive and projecting the aura of them fighting back.

I think just saying "we fucked PSN up" makes it seem like they have no idea how to fix the problems they make themselves. I dunno, I didn't think of it and I do kind of agree with you to some point.
#13 Posted by DrPockets000 (2859 posts) -

Just got a ps3 and I can't use PSN :(

#14 Posted by mrcraggle (1819 posts) -
@Cameron:

The thing with that is, XBL is a paid service, PSN is not. PS+ members are also unaffected as it's a stuff service and optional.

Also, there is no theory. PSN was hacked and no one knows by who but it could be that people's CC info is out there which is why Sony decided to shut it down.

#15 Posted by bassman2112 (818 posts) -

I'm of the opinion that hackers hacked into PSN and/or DDOS'd it and Sony has taken it down to rework the security protocols.

I mean... It's just a thought; but doesn't seem totally unreasonable to me, haha.

Either way, I'm in the Portal 2 boat as well... I got it on PS3 as my gf likes gamepads for fps (type) games, so we'd do that for co-op; but single-player on pc for me haha.

Online
#16 Posted by LutonHatter (326 posts) -

If someone breaks into your systems and hoses them from the inside, apart from wondering, what it any DR plans they have in place, I can't really moan about PSN being off-line.

Just wish they were not so reticent. It  broke we know that just give us some updates, after all I'm sure their top men and having to keep their bosses up to date just pass the message on. And yeah sure that might me in Japanese, thats fine just shove it up somewhere you have 70 million users some of them will translate it. Just keep informed, it isn't that hard to do.

Compare what Sony have put out to what Amazon have put out in terms of information. The PSN status 'updates' have been:

Compared to all the detailed stuff at:

http://status.aws.amazon.com/ click the more button under Amazon Elastic Compute Cloud () for  what was effecting GB.

#17 Posted by TepidShark (1058 posts) -

Like Jeff said it is troubling if it is indeed an outside attack. There is sensitive info like credit cards in there. 

#18 Posted by JJGIANT (755 posts) -

I went ahead and got P2 and MK on the same day. Rushed back home like a giddy school kid, low and behold PSN was up shit creak.


I'm not going to blame Sony at all for this. It obviously must be quite serious for such a substantial downtime and I can only imagine that somewhere out in the world there is a room full of engineers furiously trying to repair the damage with corporate breathing down their necks. Much love to those guys.

If the end result of this debacle is that PSN is made more hack proof then this downtime is acceptable, but if the problems are dealt with how long until they flare up again. Imagine if this happened the week COD comes out. The world would actively fold in on itself.
 
#19 Posted by xyzygy (9891 posts) -
@JJGIANT said:
If the end result of this debacle is that PSN is made more hack proof then this downtime is acceptable, but if the problems are dealt with how long until they flare up again. Imagine if this happened the week COD comes out. The world would actively fold in on itself.
 
"
They were supposed to increase security after Anonymous hacked their systems about a month ago.
#20 Posted by p_p_o_d (543 posts) -
@TepidShark said:

" Like Jeff said it is troubling if it is indeed an outside attack. There is sensitive info like credit cards in there.  "

I think we would know by now if CC info was leaked.

If that happened Legally sony has to let credit card company's know as soon as a leak happened and those company's have to let card carriers know.


If a credit card info leak happened and sony hasn't contacted the credit card company's already then they will be in ALOT of legal shit over it.   we should know by Monday ether way


Some people are speculating is that its due to people on hacked ps3's somehow accessing the dev network and using a part of it to add funds to there accounts and sony wants to stop that.     

My guess is its something to do with hacked ps3's accessing developer networks.   

some user info could be collected and maybe if someone was used a ps3 to pull of a half life 2 style leak on developers I could see why they would pull the plug and patch the hole ASAP.  







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