@dancemacabre: I had a similar experience when my Day One edition vanished from tracking. I talked to Amazon so many times and they consistently told me to wait until the next Thursday. They did offer about $10 in credit every time I contacted which ended up adding to $60. I finally found a rep that could help me, but he was only able to ship a standard edition. This one came in 2 days and then, out of nowhere, the Day One with guaranteed launch day delivery shows up a full week late (in a completely beat up Amazon box.)
Naturally, the disc drive was broken, so free Forza 5!