DEVELOPER DIARY: New Karma System

Overview:

We are about to launch a new User Moderation System (dubbed the Karma System). We are getting rid of the old [ + -  ] system because it was too anonymous and not very effective in reporting questionable/objectionable content to the moderators. 

This new system is simply a more efficient way of flagging objectionable content so that the moderators can deal with it. 

How The System Works:

  • Every user starts with 0 karma points.
  • If you flag an item, you lose a karma point and the author of the content you flagged loses a karma point.
  • Once you get below -5 karma points, you can no longer flag any content. 
  • Once you get below -10 karma points, you can no longer post to the site.
  • Everybody gains 1 point back at the end of every day.


Workflow:

  • Once an item is flagged, it goes to a moderation queue.
  • Forum moderators will monitor this queue to determine if flagged content is OK or if it needs to be removed from the site.
  • If a moderator deems content as OK, he will mark it thusly and the author of that content will receive his/her karma points back. (The reporting user will still have lost their point for flagging the content.)
  • If a moderator deems content as inappropriate, he/she will remove it and the karma points stay (for both users).
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Posted by coonce

Overview:

We are about to launch a new User Moderation System (dubbed the Karma System). We are getting rid of the old [ + -  ] system because it was too anonymous and not very effective in reporting questionable/objectionable content to the moderators. 

This new system is simply a more efficient way of flagging objectionable content so that the moderators can deal with it. 

How The System Works:

  • Every user starts with 0 karma points.
  • If you flag an item, you lose a karma point and the author of the content you flagged loses a karma point.
  • Once you get below -5 karma points, you can no longer flag any content. 
  • Once you get below -10 karma points, you can no longer post to the site.
  • Everybody gains 1 point back at the end of every day.


Workflow:

  • Once an item is flagged, it goes to a moderation queue.
  • Forum moderators will monitor this queue to determine if flagged content is OK or if it needs to be removed from the site.
  • If a moderator deems content as OK, he will mark it thusly and the author of that content will receive his/her karma points back. (The reporting user will still have lost their point for flagging the content.)
  • If a moderator deems content as inappropriate, he/she will remove it and the karma points stay (for both users).
Posted by JoelTGM

Nice system.  Me like.

Posted by Hamz

Huzzah!....cheers Coonce :)

Posted by Sparky_Buzzsaw

Sounds workable to me.

Moderator
Posted by Gregomasta

You're trying to play GOD?!

Posted by Thordain

I guess this is an improvement but this just feels like it could hurt even the well meaning. Guess I need to see how it works.

Posted by Video_Game_King

Well, at least the moderators are keeping it in check. I really wouldn't want to see it become a tool that idiots could abuse. "Halo 3 is teh sux?! I ARE FLAGGING U!"

Posted by Endogene
Posted by JoelTGM
Endogene said:
"So the
[ + ] [ - ]
Is the karma system now?"
No they are getting rid of that.  There will be an option to flag a user's post so a moderator will check it out.  That's where the karma system comes in.
Posted by Endogene
DOUBLESHOCK said:
"Endogene said:
"So the
[ + ] [ - ]
Is the karma system now?"
No they are getting rid of that.  There will be an option to flag a user's post so a moderator will check it out.  That's where the karma system comes in."
Ha ok, though it was already active.
Posted by coonce

Hey guys -- we had a little hic-cup post launch and as I'm sure a lot of you have seen, NOBODY was able to post on the boards or in comments. This has been fixed and we're back to normal. This was not an issue with the new karma system. It was a configuration error we had in our forum code. 

Edited by brukaoru

Is there any way to view our karma count?

Also, there's weird spacing on our own posts now, in the bottom right:



Posted by JoelTGM

Yeah, it looks like it says to delete a flag, when it's actually meant to be separate.

Posted by Endogene
brukaoru said:
"Is there any way to view our karma count?

Also, there's weird spacing on our own posts now, in the bottom right:

"
Was just about to post about that, also is there a logical explanation for me not seeing that we can delete our post until now?
Posted by Willy105

Interesting!

Posted by ValkyrieGoddess
brukaoru said:
"Is there any way to view our karma count?

Also, there's weird spacing on our own posts now, in the bottom right:

"
Was also wondering if you could view your Karma count.
Posted by crunchUK

garbage. +/- was awesome fun

Posted by natetodamax

Meh, not exactly sure it's a good idea. I guess I'll just have to wait and see.

Posted by natetodamax

So basically, if I say "I don't like Halo. It's pretty lame in my opinion" and ten peope that disagree with me flag my post, I automatically can't post anymore until a moderator sees it? Please tell me this isn't true.

Posted by crunchUK
natetodamax said:
"So basically, if I say "I don't like Halo. It's pretty lame in my opinion" and ten peope that disagree with me flag my post, I automatically can't post anymore until a moderator sees it? Please tell me this isn't true."
i dont think you will get flagged here for not liking halo........
Posted by snide

It isn't true.

Posted by Bellum
crunchUK said:
"garbage. +/- was awesome fun"

I will miss being able to simply +1 people to show my appreciation at an awesome post.
Posted by crunchUK
Bellum said:
"crunchUK said:
"garbage. +/- was awesome fun"
I will miss being able to simply +1 people to show my appreciation at an awesome post. "
YEah, it like... let you know what people thought of your views
Posted by dsplayer1010

I don't see why the person that tagged the offensive content would lose points.

Posted by natetodamax
dsplayer1010 said:
"I don't see why the person that tagged the offensive content would lose points."
This

crunchUK said:
"Bellum said:
"crunchUK said:
"garbage. +/- was awesome fun"
I will miss being able to simply +1 people to show my appreciation at an awesome post. "
YEah, it like... let you know what people thought of your views"

For the first time EVAR, I actually agree with what crunch said. I think they should keep the flagging system and the point system.
Posted by Hamz
Pro tip:
If you enjoyed a post or topic made by someone, send them a wall comment and express that gratitude via a short message. Or reply to their topic with a comment stating you enjoyed their earlier reply or whatever :)

As for the new Karma System it is awesome. Very awesome. And for those worried about it being abused or being the victim of abuse, no worries. We have that covered on our end, we can deal with trouble makers a lot quicker and easier now. And all you guys and girls have to do is click a button when you see someone posting something they shouldn't. Instead of sending us a PM.
Posted by natetodamax
Hamz said:
"Pro tip: If you enjoyed a post or topic made by someone, send them a wall comment and express that gratitude via a short message. Or reply to their topic with a comment stating you enjoyed their earlier reply or whatever :)As for the new Karma System it is awesome. Very awesome. And for those worried about it being abused or being the victim of abuse, no worries. We have that covered on our end, we can deal with trouble makers a lot quicker and easier now. And all you guys and girls have to do is click a button when you see someone posting something they shouldn't. Instead of sending us a PM."
I agree with the last part about not having to send a PM, but having to post on somebody's wall or send them a message just to say "I agree with what you said" seems a little wrong.
Posted by suneku

Or quote them and say "I agree with what you said" in the thread?

Posted by LiquidPrince

Sounds quite workable. How can you check where your Karma points stand?

Posted by suneku

You can't, I think.

Posted by natetodamax
suneku said:
"Or quote them and say "I agree with what you said" in the thread?"
It would be a lot easier to "press a button" than to create a whole new post.
Posted by suneku

Oh well. Life's not easy.

Posted by natetodamax
suneku said:
"Oh well. Life's not easy."
Sorry, but that was a pretty unintelligent response. Oh well :(
Posted by strangeling
dsplayer1010 said:
"I don't see why the person that tagged the offensive content would lose points."

That's to discourage this:

natetodamax said:
"So basically, if I say "I don't like Halo. It's pretty lame in my opinion" and ten peope that disagree with me flag my post, I automatically can't post anymore until a moderator sees it? Please tell me this isn't true."


Posted by Hausdog

But people with tiny penises and anger at the world won't care about losing a point for "I don't like Halo." Make it so that you only lose karma for the first instance of a post being tagged. In other words, make it so that when 10 DIFFERENT posts get tagged you can't post on the site. Also make it so that we can check our karma points.

Posted by Fr0Br0

This solves my problem with the flawed [+] [-] system. I didn't like how anonymous everything was. Maybe the old system would have been fine if mods could track down whoever abused the + or the -, but this is a good solution overall.

Posted by natetodamax

But are you told who flagged your post? If not, there is no way you can call the previous system too anonymous.

Posted by Fr0Br0
natetodamax said:
"But are you told who flagged your post? If not, there is no way you can call the previous system too anonymous."
The mods will be able to see who flagged the post and take action if they abuse it.
Posted by Bellum

Anyway, I don't even believe in Karma. That means I can't be muted, right?

Posted by RandomHero666

sounds good, even though i agree with crunch, seeing a post of yours that has had a few +'s is pretty "rad".

But this works too.

Posted by TooWalrus

It's too bad you can't give +1 karma to cool posts, and users could 'compete' to get the highest... but that would involve people making 2nd accounts and modding themselves... so yeah, never mind.

Posted by TwoOneFive

i think we should still have the +/- thing though. it was good for the users, not so much the mods. 

Posted by RHCPfan24

The more I hear about it, it sound a bit better but I don't like the idea that the reporter loses points. I guess it is better that someone loses their ability to flag at -5, but still....I don't know. I guess I will get used to it.

Posted by Systech

I would so give you a +1 right now...

Posted by Fr0Br0

I just made my first flag. It felt soo good...

Posted by snide

The reporter loses a point because if they didn't you'd have people trying to flag stuff just to go to war with people and the mod queue would fill with fake reports. With this, there is a very slight consequence to making the decision to flag someone. The reality is that it would be pretty rare for you to feel the need to report more then 5 posts on the boards a day.


If you're a good user you have nothing to worry about reporting a bad post and losing a point, because you're not worried about 9 other people that day attacking you.

Take 5 mins and run through the scenarios of people going into board wars. Having the reporter lose a measely point for the report doesn't hurt them in any way. By the next day, they're back to zero anyway. It does however prevent people from trying to spam-flag a good user.

The reason we don't show karma is because it's not neccessary to know. I can pretty much garunttee 99.9% of our users will be at 0 everyday. The only reason we explain the scoring is so that it's transparent and you understand the rules. The reality is we're becoming a larger site and it's impossible to ask our forum mods to read every post in every thread. By giving them a report mechanism they can now act more quickly to things the community deems inappropriate. Saying you hate halo isn't going to get you in trouble. The mods would look at it, quickly laugh and ignore the report, thereby giving the "offending" user his point back. And hey, as we all know, Giant Bomb is pretty lax about its forums. That's not going to change. This really just helps us take care of the 2 or 3 asshats every day who love to jump on the site and post porn or directly attack other users. The fact that most people don't see that happening on our boards is a tribute to our mod crew.

As we see how it works, we'll roll this same system into comments, user reviews and trivia over the next week. Believe me, it's nothing to be worried about.
Posted by daniel_beck_90

That sounds wonderful . God I love Giant Bomb .

Posted by TheGreatGuero

Sorry to seem like a jerk, but I give this karma system a -1.
I'm not feeling it. I guess it'll work better for you guys, but for us it takes away a lot of the fun. :(

Edited by Alexander

I don't think anyone saw the rating system as a means to moderate, rather a way to see what the general opinion of GB users was toward a particular point of view. As for the anonymity, the PMs were gotten rid of without finding a suitable replacement - I agree that if someone marks a -1, then that should be public. So perhaps there could have been an expansion over the ratings showing which users voted one way or the other.

This system is a completely different system, it's not a replacement, so there is no explanation as of yet why the +/- system was gotten rid of. So why was that?

Posted by SuperMooseman

Sounds good to me. As long as you're sure it can't be abused, then I'm happy. Would it be possible to add in the + system still, though? Then the + acts as the good post, and the flag acts as the bad post (kinda).

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